Back

Coggin Honda Jacksonville

Jacksonville, FL

4.5
924 Reviews

11003 Atlantic Boulevard

Jacksonville, FL

32225

Directions

By Type

Showing 924 reviews

April 28, 2025

The sales department is very organized, friendly, and professional. I've encountered Ali who is very patient, enthusiastic, and customer oriented. I truly thank her for her service. More

by Car lover
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ali
April 27, 2025

As far as I can tell, the work I paid for was completed. The drop off experience was hectic despite my appointment. The communication afterwards was inadequate. I could not reach a person on the phone to an More

by jason.jones77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matthew Hutson
Apr 30, 2025 -

Coggin Honda Jacksonville responded

Thank you for bringing this to our attention, Jason. Please accept our apologies for your service experience and for the way your vehicle was delivered back to you. We would like to address your concerns so if you have a moment, please give us a call at (904) 565-8760 and request to speak with our Service Manager, Lyric Lay. Thank you and we hope to get this turned around.

April 25, 2025

Service got me in on time finished the work quicker than expected. Friendly staff and great theater room. More

by guitarsjoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris , Matthew Hutson
April 16, 2025

Very good. Excellent and helpful workers. I want to give gratitude to Crystal always had been very nice person. More

by Desiree
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gino Paunetto, Suzan Hersan Insuyu
April 14, 2025

Service individual was rude and unprofessional. I have never had a service provider tell me not once, twice but 3 times, that he needs to educate me. I had intentions of having two vehicles apprai More

by kscava2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not known. BEARD and a big mouth
Apr 16, 2025 -

Coggin Honda Jacksonville responded

Thank you for taking the time to share your feedback. I’m very sorry to hear that your interaction with our service department left you feeling disrespected. That is not the level of professionalism we hold ourselves to, and I understand how that experience would lead to frustration — especially when you had plans to move forward with additional vehicle purchases. I’d appreciate the opportunity to speak with you directly and better understand what happened. If you’re open to a conversation, please feel free to reach out to me at (904) 565-8761. Your satisfaction is important to us, and I’d like the chance to regain your trust. Sergiy Bilyayev General Manager Coggin Honda Jacksonville 📞 (904) 565-8761

April 12, 2025

I’m so glad to be a part of Honda and specially those employees behavior and the way they explained me about everything was awesome and I’m so impressed and happy for that and thank you Honda to make my More

by Hasaunuhasayo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alberto Diaz, Gino Paunetto, Marcus Welnetz, Suzan Hersan Insuyu, Matthew Hutson
April 12, 2025

The Dealer was outstanding but I became very upset with the requirement b my Honda to provide them with a copy of am DD 214 release from military service. It seems an invasion of my personal data. I was ho More

by foster9713
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Will not
April 07, 2025

Ask for Gino! !! He’s helped me into two cars. I won’t shop anywhere else. More

by Rachel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gino Paunetto
April 06, 2025

Totally satisfied, from beginning to end. I’ll be back to buy our next vehicle. More

by Ihiker
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rodney Hayes and Skurlock in Sales. Roula Freiha in Finance
April 05, 2025

I bought my car here and I have been getting service here ever since. It is convenient. More

by dlm.smith.43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal, Matthew Hutson