Back

Coggin Honda Jacksonville

Jacksonville, FL

4.6
1,034 Reviews

11003 Atlantic Boulevard

Jacksonville, FL

32225

Directions

By Type

Showing 1,034 reviews

January 16, 2026

Service writer spent all the time necessary making sure I received all warranty claims. Truck was ready much quicker than I anticipated. More

by mikeseverson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department- Chris Ratchye
January 08, 2026

Very polite, efficient and fair priced. They are not pushy and do not try to scare you into getting unnecessary work done. More

by snekul4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Ratchye
January 01, 2026

Took my car for service and was told numerous issues needed to be fixed even though many of the items were fine. Even though brakes were at a 5 on a scale of 10 they were marked failed. More

by Mandm4369a
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Jan 23, 2026 -

Coggin Honda Jacksonville responded

Thank you for sharing your feedback. I'm sorry to hear about your concerns regarding the service recommendations and how the inspection results were communicated. We understand how important clear communication and accurate assessments are when it comes to your vehicle. I would encourage you to contact our Service Manager, Lyric Lay, directly so we can review your visit in more detail and address any questions you may have. Lyric can be reached at (904) 565-8760. Sincerely, Sergiy Bilyayev General Manager

December 29, 2025

Our experience at this dealership was very good. Was treated with respect and no undue pressure. More

by Jeannie Jones
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alberto Diaz, Gino Paunetto, Marcus Welnetz, Suzan Hersan Insuyu
December 17, 2025

Franc is always amazing, he is responsive, goes out of his way to help and does what he says. His manager Amber was also in contact and she was the same, very patient, understanding, and more than willing More

by Tyleralexis04
Recommend Dealer
Yes
Employees Worked With
Franc
December 15, 2025

They were patient and professional. Did not try to play games in the car by experience. May the overall experience more pleasant than a chore. More

by prh752
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wade Skurlock
December 15, 2025

I have been a loyal Honda customer for over 40 years. I have owned only Hondas and they are great cars very reliable. I have always used Honda service in Patchogue NY for my repairs and was very satisfied More

by Bill9662
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not listed
Dec 19, 2025 -

Coggin Honda Jacksonville responded

Bill, thank you for your long-standing loyalty to Honda and for sharing your experience. We are very sorry to hear about the extended wait time and the concerns you had with service recommendations and communication during your visit. We appreciate you bringing this to our attention. Please contact our Service Manager, Lyric Lay, at (904) 565-8760 so we can discuss this further. Sincerely, Sergiy Bilyayev General Manager

December 10, 2025

Very easy to work with and no pressure. Gino our sales associate was great and gave us a great deal. More

by Sasmith5150
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gino Paunetto
December 04, 2025

We had a very good experience, everyone was very kind, helpful and professional. Would recommend to friends & family. More

by Brianmoroney99
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Klodi
November 25, 2025

I walked in and couldn’t find the name I was supposed to look for but Christopher helped me out and checked me in instead. What a cool guy. The wait time was very long compared to my other Honda dealer clos More

by oscar.o
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Jiang, Christopher
...
4
...