Coggin Honda Jacksonville
Jacksonville, FL
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Took my car for service and was told numerous issues needed to be fixed even though many of the items were fine. Even though brakes were at a 5 on a scale of 10 they were marked failed. needed to be fixed even though many of the items were fine. Even though brakes were at a 5 on a scale of 10 they were marked failed. More
Franc is always amazing, he is responsive, goes out of his way to help and does what he says. His manager Amber was also in contact and she was the same, very patient, understanding, and more than willing his way to help and does what he says. His manager Amber was also in contact and she was the same, very patient, understanding, and more than willing to help us. This is our second purchase from here and even though it's not close to us, we will always be a fan and use Coggin. More
They were patient and professional. Did not try to play games in the car by experience. May the overall experience more pleasant than a chore. Did not try to play games in the car by experience. May the overall experience more pleasant than a chore. More
I have been a loyal Honda customer for over 40 years. I have owned only Hondas and they are great cars very reliable. I have always used Honda service in Patchogue NY for my repairs and was very satisfied I have owned only Hondas and they are great cars very reliable. I have always used Honda service in Patchogue NY for my repairs and was very satisfied with there service, so I was very disappointed in the poor service I received at Coggin in Jacksonville,Florida. Not only did they take an appointment for an oil change they didn’t have time for so I sat there for several hours than they told me I need several thousand in extra work. I had just had my car check from the other Honda dealer I trusted in NY before traveling to FL who said everything was looking good. The only good thing I can say about Coggin is they have a nice movie area to wait in for hours. More
I walked in and couldn’t find the name I was supposed to look for but Christopher helped me out and checked me in instead. What a cool guy. The wait time was very long compared to my other Honda dealer clos look for but Christopher helped me out and checked me in instead. What a cool guy. The wait time was very long compared to my other Honda dealer closer to home but here there was better waiting area quality and a mini movie theater which came by surprise. Jonathan was awesome too he made me feel right at home and didn’t make the experience feel like an unnecessarily professional interaction but rather spoke to me like a friend and I appreciated it. He also walked me through the numbers on the alignment just to make sure I was informed. Awesome work from Jonathan Jiang. More
