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Coggin Honda Jacksonville
Jacksonville, FL
927 Reviews
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February 17, 2015
undisclosed. the price was right, the negotiation was smooth, everything seemed great, until I looked at the fine print. I paid for tag agency ($99), document sta the price was right, the negotiation was smooth, everything seemed great, until I looked at the fine print. I paid for tag agency ($99), document stamps ($57.05) license/registration ($82.35) sales tax ($470) all separate line items, maybe the tag agency fee was a bit high, but all fair. There is another line item for $699. "pre-deliver service fee" for "inspecting, cleaning, and adjusting the vehicle". Now, it was a used car, so they probably vacuumed it out and such, I get that, but I don't expect to retrospectively pay for the detailing on the car after the price is negotiated. And I know that this is not that uncommon a practice at dealerships. I just would strongly advise the public not to do business with dealers who do this. The condition of the car should be included in the negotiated price. Anything else is highly dishonest. More
by ScottHollington
Employees Worked With
Ibrahima Samba
January 13, 2015
Best Buying experience of my life Purchased a used Honda CRV from this dealership and it was the smoothest car experience I have ever had. First of all the car was a great deal. This w Purchased a used Honda CRV from this dealership and it was the smoothest car experience I have ever had. First of all the car was a great deal. This was my first used car but it was hard to tell it was even a used car because it was in great shape. The price was very fair for the purchase. My saleswoman was Ebony who was extremely friendly, not pushy, and was very helpful. She made the experience seem enjoyable. John Dewar was the sales manager I believe, he was also extremely helpful and friendly. If I owned a dealership, he is exactly the person I would want working for me. He seriously was great. John and Ebony has earned Cogging Honda a customer for life. My wife will be purchasing a car soon and I don't need to shop around, I already know that Coggin Honda is exactly where we will be going. More
by Dalasdon99
Employees Worked With
John Dewar and Ebony
January 02, 2015
Service Rep didn't listen. We bought our Honda Odyssey at this dealership and have been generally satisfied until recently. On this particular visit for maintenance and repairs We bought our Honda Odyssey at this dealership and have been generally satisfied until recently. On this particular visit for maintenance and repairs, we noted an issue with the airbag light, they our service advisor passed off as normal, and not worth looking into. I can understand them getting lots of questions about airbags with the Takata defective airbag issue around, but this was not related to that, and the service advisor was unwilling to listen to what the issues were and jumped to unsatisfactory conclusions. Our airbag light continues to light up at times, and it's frustrating to have a service advisor not listen. More
by wiseways
Employees Worked With
Raymond Sarmiento
December 11, 2014
Salesperson Recommendation Although I haven't yet made a decision on whether or not to purchase, I want to recommend my salesperson, Dontez "Tez" Horton to anyone looking for a Although I haven't yet made a decision on whether or not to purchase, I want to recommend my salesperson, Dontez "Tez" Horton to anyone looking for a good sales experience. Tez is energetic, courteous, and adept at his trade. Normally, visiting a dealership is a dull, mind-numbing experience, but you will find that Tez keeps you focused and no longer dreading your decision to enter the sales arena. More
by bbink
Employees Worked With
Dontez "Tez" Horton
November 28, 2014
Great service Had our 2012 Honda Odyssey Touring serviced on 11/19/2014. Allsion Davis provided top notch service coordination as usual. This is our second Honda Had our 2012 Honda Odyssey Touring serviced on 11/19/2014. Allsion Davis provided top notch service coordination as usual. This is our second Honda Odyssey Touring vehicle. We have had the vehicles serviced since December 2010 at Coggin Honda. The reason we always have our vehicles serviced at Coggin is the customer relationship with Ms. Davis. More
by WMalehorn
Employees Worked With
Allison Davis, Greg brown
November 27, 2014
Used car purchase Lorenzo is a fantastic salesperson. No pressure. Right vehicle. Right price for a cash sale. The used car sales manager was willing to deal. Great exp Lorenzo is a fantastic salesperson. No pressure. Right vehicle. Right price for a cash sale. The used car sales manager was willing to deal. Great experience More
by Jeff.jones0209
Employees Worked With
Lorenzo
November 02, 2014
coggin honda I do not recommend this dealership to ANYONE! These people will get your hopes up into thinking you can keep the car you have been driving for a week I do not recommend this dealership to ANYONE! These people will get your hopes up into thinking you can keep the car you have been driving for a week, and they will offer something they THINK can satisfy you. If you deny their offer, they take their car back. Poor service! Insufficient! They are also rude and unwelcoming. More
by samanthasasha
Employees Worked With
Jimmy, micheal, john conan
October 08, 2014
Great purchase - Laurie Bronfin is an excellent salesperson I recently purchased a 2014 CR-V from Coggin and had a great experience. I loathe buying a new car and was not looking forward to it! I searched onl I recently purchased a 2014 CR-V from Coggin and had a great experience. I loathe buying a new car and was not looking forward to it! I searched online for a CR-V (never a doubt in my mind that I would buy another CR-V - my old one had more than 200,000 miles with never a problem) and found one I was interested in at Coggin. I contacted internet sales and Cassie immediately emailed me back. She was busy with another customer when we arrived to look at the car to Laurie Bronfin took over for her. Laurie was very knowledgeable of the CR-V, showed us underneath the hood, explained the safety systems in the car, went over the car from front to back. I had not intended to buy a new CR-V but we were able to get such a great deal at Coggin that I could afford a 2014. Everyone we worked with at Coggin was very pleasant and professional but Laurie went above and beyond - would love to buy all my future cars from her! More
by babsmckay
Employees Worked With
Laurie Bronfin
October 06, 2014
Awesome Salesperson Cassie was very through and professional. She made my experience painless. She followed up on let me know when Montags would arrive.she has followed Cassie was very through and professional. She made my experience painless. She followed up on let me know when Montags would arrive.she has followed up to make sure that I'm happy with my used car purchase. Great service before during and after the sale. I will be Cassie's customer for life. More
by explorer1856
Employees Worked With
Cassie Pfenning
September 29, 2014
Best experience ever We had been purchased our new car from Sam Z Huang ,he was truly sincerely and helpful to make it happen! ! We got a cat in a good price and great cus We had been purchased our new car from Sam Z Huang ,he was truly sincerely and helpful to make it happen! ! We got a cat in a good price and great customer service. . Definitely we will recommend him to our friends. .Thank you Sam. More
by saimai.frank
Employees Worked With
Sam Z Huang
