Coggin Honda Jacksonville

I believe that I am fairly typical of well educate consumers in that I have a real aversion to doing business with car dealers because so they often play inane games of tagging or handing you off from consumers in that I have a real aversion to doing business with car dealers because so they often play inane games of tagging or handing you off from one rep to another in an attempt to distract you from the fact that the "deal" they are offering is not very good. In this case, the behavior of the dealership representatives was decent and when the response was no they did not attempt to impose an unacceptable offer but rather offered more acceptable alternatives. Everyone was pleasant and responsive the only down side was the amount of time it took to complete the necessary paperwork. While the time delay was in large part due to the installation of a new back office system it seems that more might have been done to work out the kinks prior to roll out. None-the-less I would recommend the dealership and the people I did business with - in all cases the individuals were experienced. More

We leased a 2011 honda accord and it was the most painless process. Ive never had such a great car buying experance in my life. A+++++++++ painless process. Ive never had such a great car buying experance in my life. A+++++++++ More

It was a good experience. The staff was understanding and willing to work with the customers and their budget. Will recommend to friends and family. willing to work with the customers and their budget. Will recommend to friends and family. More

The most pleasant and professional auto buying experience ever. My salesperson, Norman Daniels, was friendly, thorough, and had amazing product knowledge. There was no question unanswered and many question ever. My salesperson, Norman Daniels, was friendly, thorough, and had amazing product knowledge. There was no question unanswered and many questions answered before I even thought of them. John Condon made the dreaded "Finance Man" experience pleasant and relaxed while covering and explaining every detail of the contract. Not once did I feel pressured or rushed. I would definitely recommend this dealership to anyone. More

I spent 2 weeks trying to buy a new insight for a fair price. Called many dealerships and visited other many. I was getting frustrated ... When I checked the coggin honda website I got a chat window and price. Called many dealerships and visited other many. I was getting frustrated ... When I checked the coggin honda website I got a chat window and started chatting with Xaviera Williams and after 30 minutes and a couple of phone calls I had already put a deposit and I was done! Getting the car was also great! she took the time to explain how everything worked and asked about our preferences to program the car (another dealer even wanted to charge me to program how to lock the car) IT WAS WORTH DRIVING 80 MILES TO GET CAR FROM COGGIN! More

Everyone especially Xaviera was very nice and patient with all of my questions. In addition they were very friendly to my daughter. They were willing to work with me to find a car in my price range and w with all of my questions. In addition they were very friendly to my daughter. They were willing to work with me to find a car in my price range and within 2 hours I had selected my car. The financing was good and the dealership was able to secure a rate better than I could have gotten on my own. Altogether I walked out pleased with my car and my payment rate. More

Had purchased my new CRV from this dealership and was very happy at the time. I recieved and e-mail that my 1st service appointment was set, I was not available to make it in at the appointed time so I c very happy at the time. I recieved and e-mail that my 1st service appointment was set, I was not available to make it in at the appointed time so I called to reschedule for today at 10 AM the person I spoke to was nice said no problem and rescheduled. I had asked approximately how long it would take he said about 45mins. Thought that was a little long for an oil change but OK. Went in today for my appointment and got there and was told that it would be about an hour and a half, that was not OK I did not have that amount of time available, was told sorry but we got busy, said I had an appointment, was told did not need an appointment for an oil change and if I was there 40 minutes earlier it would have been quicker. Had I known that I would have been in at my convenience which is why I thought the appointment was for? Needless to say I left without getting my 1st service done because I did not have the time to stay, and my time was wasted. Not Happy With Service Department. More

Our first experience was so good we went back and bought a second car! From start to finish every question or issue we may have had was taken care of quickly and professionally. I would not hesitate to reco a second car! From start to finish every question or issue we may have had was taken care of quickly and professionally. I would not hesitate to recommend Sam and this dealership to all of my friends that may be looking to buy a new car. We came in as a customer and left as friends. In this world of everyone rushing from one place to another it was refreshing to have someone take their time to meet our purchasing needs. Thank you for everything. More

Max was very informative on all the Honda vehicles. He Max was very informative on all the Honda vehicles. He convinced me to purchase a new Honda opposed to a used one. I appreciate Max's enthusiasm an Max was very informative on all the Honda vehicles. He convinced me to purchase a new Honda opposed to a used one. I appreciate Max's enthusiasm and help! Jamie and David were both approachable and answered all of my finacial questions and concerns. Overall I am content with my car and the service! Ms. Cash More

Mr. Daniels' courtesy and professionalism went beyond our expectations. He took the time to answer all our questions, was patient, informative and a pleasure to work with. Not once during the 3 hours he spe expectations. He took the time to answer all our questions, was patient, informative and a pleasure to work with. Not once during the 3 hours he spent with us did we feel pressured to buy a car. He was exceptional and never once made us feel as though he was in a hurry. He was there for us, for as long as necessary. In the end, we bought a new CR-V...we are so very happy with our new vehicle and when the time comes to trade or buy another, there is only one person we will contact and that is Mr. Daniels (and we hope he is still with Coggin Honda when we do!). Thank you so very much for the most pleasant experience! More