
Coggin Honda Jacksonville
Jacksonville, FL
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Coggin's Service Department is their claim to fame! Within seconds after you park in the bay someone greets you, asks what you need, and steers you inside to the service writer. Inside everyone is ple Within seconds after you park in the bay someone greets you, asks what you need, and steers you inside to the service writer. Inside everyone is pleasant, cooperative, and work is begun immediately. The length of your visit is estimated and you are invited to use their amenities or their shuttle to nearby shopping sites. During the time your vehicle is in service, your contact person will call you with updates and/or notifications of other repairs you may or will need. Those are noted for you and a price given. I purchased my Honda Odyssey from them and I definitely trust their service after the sale! I did not rate the price today because my visit was for a recall so there was no price involved to me. More
Raymond is great! Always gets me out as soon as possible. Takes good care of me! I have purchased two cars from this dealership and would shop here again. I have all my oil changes and service d possible. Takes good care of me! I have purchased two cars from this dealership and would shop here again. I have all my oil changes and service done at the dealership as well. Raymond is so nice and always explains what I need to have done. More
My salesman was Alberto Diaz. He was very patient, knowledgeable and helpful. I purchased a new Honda Accord and my overall experience was excellent. It was a very easy process. On the day I picked knowledgeable and helpful. I purchased a new Honda Accord and my overall experience was excellent. It was a very easy process. On the day I picked up my new vehicle, Alberto answered all of my questions and provided me with excellent customer service. After a day of driving my new car, Alberto called me and asked if everything was satisfactory. Wow!!! That is how customer service should be. More
Nicole and Ray were wonderful to work with. Soooo helpful and responsive to my questions. Haven't had such excellent service from sales people in a very long time. During the financing phase, I was helpful and responsive to my questions. Haven't had such excellent service from sales people in a very long time. During the financing phase, I was very confused about the extra warrenties-I was also very tired by this time so am not sure if finance went too fast or I was too slow. More
Raymond was very helpful. He explained everything that needed to be done. He always lets me know what is essential versus what can wait until the next oil change. He knows that I am a college student on needed to be done. He always lets me know what is essential versus what can wait until the next oil change. He knows that I am a college student on a budget. He always makes sure that I get the best deal possible. More
Raymond is friendly, courteous and efficient. He clearly explains the issues, options and costs involved and gives me everything I need to make my service decisions. He always calls when he says he will, explains the issues, options and costs involved and gives me everything I need to make my service decisions. He always calls when he says he will, and if something comes up beyond control, he works with me to resolve it as quickly as possible. He is easily the best service advisor I have ever worked with. More
I receieved excellent customer service and Alberto Diaz was exceptional to work with. The total car buying experience was excellent and I cannot wait to refer friends to buy a car from from Cogin Honda. Th was exceptional to work with. The total car buying experience was excellent and I cannot wait to refer friends to buy a car from from Cogin Honda. The price I paid for the car was fabulous and could not have received as good of a deal as I did if it wasn't for a superb salesman like Alberto Diaz. Thank you Alberto and Cogin Honda! More
I went to Coggin Honda because after receiving a few online quotes, and proceeding with negotiations, Norman called me and was able to offer me a price...an actual number, instead of "come in and I'm su online quotes, and proceeding with negotiations, Norman called me and was able to offer me a price...an actual number, instead of "come in and I'm sure my manager can beat that." When I got to the dealership, I was greeted by Norman's friendly face. After my test drive, we sat at his desk and was pleased to find out that the price I was quoted was in fact the price I was going to pay...no hidden fees. Things at the business office also went smoothly, where David offered me, but did not push any extras. This was my first lease experience and it went very smoothly from beginning to end. Thanks, Coggin Honda! More
they worked with us to get us the car we wanted. within a couple hours we had the keys in our hands. they also explained all the warranty options to get us the best for us. WE had originally went there a couple hours we had the keys in our hands. they also explained all the warranty options to get us the best for us. WE had originally went there for a different model, but they were able to quickly rework our loan for the car we drove off with. More
Very professional and courteous. Quick in and out I would not take my vehicle anywhere else, Raymond is the man. My experience with this dealership is nothing less of outstanding and a very good one. Recentl not take my vehicle anywhere else, Raymond is the man. My experience with this dealership is nothing less of outstanding and a very good one. Recently purchase 2 vehicles from this dealership and the maintenance package was very commendable. More