
Coggin Honda Jacksonville
Jacksonville, FL
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Kelly Mabry is simply the best sales associate,nicest human being, and a true gentleman. It was indeed my pleasure to buy my very first car from Kelly, he made the process so easy & I truly enjoyed it. H human being, and a true gentleman. It was indeed my pleasure to buy my very first car from Kelly, he made the process so easy & I truly enjoyed it. He checked on every thing I had questions about & answered them fully, he truly does care about his customers. I do recommend Kelly Mabrey with the highest regards to anyone even thinking about purchasing a car, he is the BEST. The only things I did not like was not closing the deal with Kelly I suppose it is the Coggins policy that you close the transaction with a manager, and Jim was great but I really didn't much care for that. Guess I am old school. More
Just a routine checkup. Bobby Howard is just the best Associate ever – I truly feel like family when I go to this place. Awesome service, comfortable setting – good stuff! I was in & out in record t Associate ever – I truly feel like family when I go to this place. Awesome service, comfortable setting – good stuff! I was in & out in record time and everything was done as requested. Appreciate the new design on the inside – makes it more comfortable for me to get stuff done while I am waiting. R. Scott Hartsfield More
We have been Honda owners since 1992. We have come to expect nothing less than the best with a Honda, and nothing short of excellent customer service with a Honda Dealership. From the moment we met Home expect nothing less than the best with a Honda, and nothing short of excellent customer service with a Honda Dealership. From the moment we met Homer Rollins, III we were greeted warmly and treated courteously. Homer was very attentive, and happily answered our questions and demonstrated the features of the different styles of the Honda CRVs which we were interested in. During the purchasing process, our interaction with David Mason, Finance Manager, and Ron Smith, Sales Manager was flawless. They are a credit to the company they represent. These gentlemen were all very interested in our satisfaction and they were able to provide an attractive offer for our trade-in and subsequent purchase of a 2010 CRV. This was not our first experience with Coggin Honda of Jacksonville, nor will it be our last. We purchased our Accord four years ago from Coggin Honda, and have continued to return with it for all scheduled services and maintenance; always receiving the highest level of customer service. A "thank you" also to Andrew Sims, Customer Service Manager. Andrew is a very busy man, however, our observations have been that he is never too busy for a customer, or to demonstrate his genuine enjoyment towards the company he represents, or the care and compassion towards the people he interacts with. Thank you, to all of the staff at Coggin Honda, we look forward to our ongoing relationship in the future. More
Everytime i've taken my car to get serviced, I'm always greeted with excellent customer service and i feel like i'm the only customer getting my car serviced. At least 2 times a month i bring my car in for greeted with excellent customer service and i feel like i'm the only customer getting my car serviced. At least 2 times a month i bring my car in for a car wash and when the service is done, it looks like a brand new car. More
I rate this dealer a 5 because I have been coming to this dealership since 2000. I currently live on the west side of town but prefer to visit coggin on atlantic . The service is superior and the atmosphere dealership since 2000. I currently live on the west side of town but prefer to visit coggin on atlantic . The service is superior and the atmosphere is very pleasant. The service is top notch and the service advisor is very attentive to my car issues. He takes my time in consideration and conveniently works around my schedule. Thank you for being a great dealership. By the way I like your upgrades to the service department. Very truly yours, a long-time satisfied customer. More
As soon as we walked in we met our sales man Carlos. As soon as we walked in we met our sales man Carlos. Carlos was amazing! He was patient and answered all our questions sometimes more than once. He n As soon as we walked in we met our sales man Carlos. Carlos was amazing! He was patient and answered all our questions sometimes more than once. He never pressured us and made us feel completely comfortable. Not only have I already recommended him but we will be returning to him for our next purchase. When it came to price as well as our trade in value honda was more than fair then went above and beyond. My husband was in from Iraq for two weeks and they definitely made this a relaxing and pleasurable experience. Me and my husband give this a 5 out of 5. More
Xaviera made the process of buying my new van very pleasant. She is very friendly and helpful. Always available if i have a question. David Mason was also very friendly, helpful and informative reg pleasant. She is very friendly and helpful. Always available if i have a question. David Mason was also very friendly, helpful and informative regarding financing options. They made buying van a pleasure. More
This was the first time I purchased a car that I left the dealership content. Alberto and Earl worked hard to get us the deal we wanted and we were not pressured by the Finance department to purchase warran dealership content. Alberto and Earl worked hard to get us the deal we wanted and we were not pressured by the Finance department to purchase warranties beyond our need. I will recommend this dealership to all my friends and family interested in purchasing a new or used car. More
Penny was so helpful and kind. When I expressed interest in the used cars, she even took me directly to a salesman and made the introduction and everything! Excellent service, it made me feel very special. in the used cars, she even took me directly to a salesman and made the introduction and everything! Excellent service, it made me feel very special. She got my car taken care of in a jiff and even provided me with an estimate for all the suggested work that needed to be done. More
Absolutely zero problems or complaints with Coggin Honda. We had been to a competitor and were really just shopping around over the phone to make sure we were in the ball park. Asked for sales manager, we We had been to a competitor and were really just shopping around over the phone to make sure we were in the ball park. Asked for sales manager, we were connected to sales manager immediately. Told Ron exactly what we wanted in a new honda pilot and told him what we had to trade in. Asked Ron for his best price...period. Not only did Ron not hesitate to deliver (even over phone), he also quoted us the best price in the area, both on the Pilot and on our trade in. We were purchasing with cash and Ron got us the exact amount net of the trade-in (to the penny) we'd need when we came in...again all over the phone!!! This was my fifth time purchasing a car - far and away the best car buying experience I've ever had. Everyone there did their job, did it well and did it without the pushy nonsense you typically have to put up with at other places. More