Coggin Honda Jacksonville

showed all the cars we asked to see; patience with all questions asked; spent time going over all pricing options; over all very good experience;we would return to this dealership to buy an automobile and questions asked; spent time going over all pricing options; over all very good experience;we would return to this dealership to buy an automobile and also for maintance on the honda civic; financing was excelent More

It was a great experience. I spoke with Sergy just by chance while I was out not really even looking for a new car for myself by more for my niece. I was very impressed with him right from the start. H chance while I was out not really even looking for a new car for myself by more for my niece. I was very impressed with him right from the start. He was professional yet easy going and not too pushy. We then exchanged a few emails and phone calls and by the next day I had a great new car at the price I wanted with the options I wanted. The sales manager was also awesome, very friendly and humerous, easy going. The entire process did not take too long and then we were in and out of the finance office in less than 30 minutes. Jaime the finance manager was also very easy going and friendly. More

Our salesperson,Earl was very friendly; he listened to what we were looking for and just showed us the vehicles we were interested in. He moved two CR-V's at two different times so we could check them ou what we were looking for and just showed us the vehicles we were interested in. He moved two CR-V's at two different times so we could check them out, let us use the vehicle to go to lunch and took it home for the night while we were waiting for the color we decided on to come up from Daytona Beach. The price was good, they gave us good value for our trade-in, and everyone we talked to: from Earl to the manager to the general manager, to the financial person and the regional guy were friendly and went out of their way to make sure we were happy with our new vehicle. This is our first Honda and the buying experience was great. More

They hid the fact the previous owner was a smoker. car smells horrible now the spray they used wore off. back tail light had crack in it I missed but it was not pointed out to me. had to go all the way smells horrible now the spray they used wore off. back tail light had crack in it I missed but it was not pointed out to me. had to go all the way back for my plate. epitime of used car sales More

Working the deal to lease my new Honda Accord was seamless. I was quoted a price by Jackie via online and over the phone, and when I came to the dealership in person the deal was exactly as she quot seamless. I was quoted a price by Jackie via online and over the phone, and when I came to the dealership in person the deal was exactly as she quoted it to me. I appreciate the honesty and integrity of Jackie and the dealership. Everyone at this dealership was professional, friendly, and true to their word. This was a great experience. More

As always it was a smooth experience having my car serviced at Coggin Honda of Jacksonville. There is always someone ready to greet you, the service is timely, and additional maintenance items are re serviced at Coggin Honda of Jacksonville. There is always someone ready to greet you, the service is timely, and additional maintenance items are recommended to you with pricing, but not forced or pushed on the customer. I will most certainly recommend any Honda car owner to this dealership for service with high regards. More

Service Dept was fast and friendly. I was greeted at my car and personally taken to a service rep. I thought the price for the 15,000 mile service was very reasonable.The service reps continually inform th car and personally taken to a service rep. I thought the price for the 15,000 mile service was very reasonable.The service reps continually inform their customers of the status of their vehicle. The Service dept itself it great.A separate room for watching a new movie with comfortable seats. Separate areas for reading and eating and free computer use. There are even snacks, fresh fruit, etc. I've been to many "high end" vehicle service depts and this beats most of them. First time having my car serviced was an "enjoyable" experience. More

I have owned a Civic now for 4 years, I love it. When I bought the car I also purchased an extended warranty for oil changes etc. Every time I take my car in they are courtesous, professional and I trust t bought the car I also purchased an extended warranty for oil changes etc. Every time I take my car in they are courtesous, professional and I trust them completely. Not once have they tried to sell me something that I did not need. This last time I was there I was told that I need 2 front tires and brakes, but Kristin explained to me that while I needed them I could wait a little to due the fact that I did not have the funds, I appreciated the honesty and the awesome customer service. I am always asked if there is something they do can do for me while I wait, whether it be coffee, a newspaper etc. It is always a pleasure to go to Coggin and I will not take my car anywhere else. I definetly recommend a Honda to everyone More

These people are friendly, fair, and efficient. They help me keep up with the needs of my car without being pushy. I get in and get out quickly. The prices always seem reasonable. With Thomas, I feel help me keep up with the needs of my car without being pushy. I get in and get out quickly. The prices always seem reasonable. With Thomas, I feel that my car is being personally looked after. And there's always a friendly smile and good conversation with Andrew. Getha is there to make sure that you get where you need to go if you can wait on your car, and he'll even make sure you have fresh popcorn. They have recently refurbished the customer waiting area and it is outstanding. They have fresh coffee, fruit, sweet rolls and crackers all for your convenience. First run movies are playing on the TV and then there is always the complimentary carwash, too My only complaint about Coggin Honda is that they don't have a dealership in Fernandina Beach so I wouldn't have to drive 80 round trip miles to have my car serviced. But it is worth the trip. More

Andrew Sims is the epitome of what a customer service manager should be. He goes above and beyond to ensure that I am treated like a customer by providing superior customer service and follow up. Andre manager should be. He goes above and beyond to ensure that I am treated like a customer by providing superior customer service and follow up. Andrew truly understands the value of a long term customer relationship. I have purchased 3 new cars from Coggin and always rely on them for routine service. I highly recommend Andrew and this Coggin dealership. More