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Coggin Honda Jacksonville

Jacksonville, FL

4.7
694 Lifetime Reviews Review Dealership
Coggin Honda of Jacksonville is proud to serve the First Coast with a reputation for making sure each customer is treated with the highest levels of customer service. At Coggin Honda of Jacksonville you'll have access to Coggin Automotive's entire new & used inventory, as well as specials on repair and sales. Whether you're looking for a Coggin pre-owned car that's lower mileage or more value minded, Coggin Honda has what you're looking for. Only the best pre-owned cars, trucks and other vehicles will be sold at Coggin Honda and only the best can be Coggin Certified.

11003 Atlantic Boulevard

Jacksonville, FL

32225

Directions

Top Reviewed Employees

Alberto Diaz at Coggin Honda Jacksonville

Alberto Diaz

Internet Sales
5.0
Laurie Bronfin  at Coggin Honda Jacksonville

Laurie Bronfin

Internet Sales
5.0
Gino Paunetto at Coggin Honda Jacksonville

Gino Paunetto

New Car Sales
5.0
Suzan Hersan Insuyu at Coggin Honda Jacksonville

Suzan Hersan Insuyu

Finance
4.9

Latest Reviews

August 08, 2020

"Dan Dyer - Great Service"

- cazimir

Great service appointment with Dan Dyer. Got a nail in the left front tire, pleasantly surprised that the warranty covers road hazards, and he was very professional and efficient throughout the process. They value their customer's time and overall run a smooth operation.

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Employees Worked With

Dan Dyer

July 03, 2020

"Towed twice in 2 days"

- Lawana

I had my vehicle towed to Coggin Honda due to my engine and VSA light being on. When I spoke to the service advisor I told him exactly what was happening with my vehicle. I requested a full diagnostic so that way this issue will be resolved. Well the next day my service advisor called me and told me in order for me to have my car up and going I need to have my starter replaced. He advised me that because I have an after market starter it doesn't work with Honda's and this is the reason I'm having his problem. So I wanted my car up and running so I told him to do it along with the other stuff I needed done such as tune up, breaks, tires, oil change etc. I get a call the next day that my car is ready. I go pick my car up. Not even 30 minutes later lights were back on. I had to be towed to Honda again! Now I'm dealing with another service advisor he tells me he's going to have them pull codes and see what's going on. So then a mechanic comes out and tells me everything looks good but my battery cable is bad which he tightened up but that's what causing the problem. He told me he would test drive it and make sure I'm good. Welp, when he went to test drive it guess what! The lights came on AGAIN! So then he tells me it's my catalytic converter! I was told it was clogged but again I had a diagnostic done and converter was never mentioned. Anyway, the converter was unclogged and I was told I will be good with no drivability issues but it will need to be replaced. Well the next day coming from work I had to be towed yet AGAIN!!! At this point I have absolutely NO CONFIDENCE in Coggin Honda and I really feel like they just took my money. First off the issue I was told is causing the problem obviously was not the case! It seems like they are just telling me anything and not taking care of the issue. In addition to that I'm sure I was way overcharged. I spent $2500 and almost $900 of that was for starter that still isn't working. For all I care they can put my AFTERMARKET starter back in back my car and give me back my money!!! Because the starter is not what's causing my lights to come on therefore my issue has NOT been resolved. In addition to this I was told yesterday morning by my service advisor that he is going to talk to the service director and get back with me but I never received a call back. Then when I go up there I was told he can't find the service director so he will have him call me. Well today is a new day and I still have YET to receive a call!! I will be escalating this as far as it needs to go because this is some straight BS!! By the way they never gave me back my aftermarket starter that I paid for either!

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Employees Worked With

Mike Hernandez

April 09, 2020

"Great Purchasing Experience"

- dhitchings

We were looking for an opportunity to replace our 2017 Pilot with a 2020 model. With the forced stay at home during this COVID 19 crisis I wondered how we could do this. Alberto and Serge made this easy. All the negotiations took place my phone, email and text. Everyone was very accommodating and MR. Brandt made the financing painless. We will continue to recommend Coggin Honda and Alberto to our friends.

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Employees Worked With

Other Employees : Mr Brandt, Serge.

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Photos & Amenities

  • After Hours Drop-Off
  • Children's Play Room
  • Customer Lounge Area
  • Express Service
  • Free Coffee
  • Free WiFi
  • Authorized Parts Store
  • Shuttle Service
  • Vending Machines
  • Movie Theater
Coggin Honda Jacksonville, Jacksonville, FL, 32225