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Colonial Ford of Marlboro - Service Center

Marlboro, MA

4.8
734 Reviews

734 Reviews of Colonial Ford of Marlboro - Service Center

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June 19, 2023

The technician responsible for my vehicle, got the job done the first time no hassle. More

by Kevin.delage
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Kallenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2023

I was very happy about the service I received. Phil is a truly wonderful person. Very professional and kind. Thank Phil More

by rjohnson1581
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Kallenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2023

They were very helpful. Went out of their way to get me into a new vehicle. More

by fdmarl911
Recommend Dealer
Yes
Employees Worked With
Brad Grout
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Babineau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Moises Lima
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2023 -

Colonial Ford of Marlboro responded

much appreciated

June 08, 2023

Thank you for all of your assistance on our purchase of a 2023 Mustang Mach E. This was our second vehicle purchase from Colonial in the past year. The experience on both occasions were pleasurable. We More

by mlc3264
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Silvio Ruisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Kallenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon, Stephen Hughes
Jun 08, 2023 -

Colonial Ford of Marlboro responded

Thank you for your continued business! We really appreciate it!

June 08, 2023

Jennifer was just as pleasant in person as she was over phone. She helped me figure out a time that works best for me More

by Lindaanddan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2023 -

Colonial Ford of Marlboro responded

Thank you for the kind words about Jennifer! We appreciate your business!

June 07, 2023

Friendly dealership. The location is great, easy to get to and the staff were attentive. More

by steph_94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Kallenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2023 -

Colonial Ford of Marlboro responded

Thank you for your business and kind words!

June 07, 2023

She needs to work on communication with clients. When dealing with clients it’s important that we show that we care about other, fall in love with your client not trying to keep them away from the More

by Mara
Recommend Dealer
No
Employees Worked With
Rob Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Suzanne Vantre
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 02, 2023

I called on last minute notice and asked if I could get an oil change. They made arrangements to squeeze me in so I can get my oil changed completed and done. More

by LUKEWADE71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Suzanne Vantre
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2023

Thanks so much to Jim Hines, Mark Babineau and Moises Lima for helping me purchase a beautiful new 2023 Mach 1 Mustang at a good price. Jim was patient and helped make the process transparent. Jim also w More

by clancyrw
Recommend Dealer
Yes
Employees Worked With
Moises Lima
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2023 -

Colonial Ford of Marlboro responded

Thank you for your business and enjoy the Mach-1!!

May 20, 2023

I used this service for more than ten years. The service always was reasonable. This year was the best. Everything was programmed and finished on time, From Service manager through front guy More

by BMILATOVIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Silvio Ruisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Kallenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2023 -

Colonial Ford of Marlboro responded

Thank you for the kind words, Boris! We really appreciate your business!

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