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Colonial Ford of Marlboro - Service Center
Marlboro, MA
739 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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739 Reviews of Colonial Ford of Marlboro - Service Center
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June 23, 2021
Their customer service was excellent. No high pressure Their customer service was excellent. No high pressure sales and took care of my vehicle. Their customer service was excellent. No high pressure sales and took care of my vehicle. More
by JFBRENNIONELECTRIC
Verified CustomerEmployees Worked With
Phil
June 18, 2021
Always great service. People in the Service Department are courteous easy to work with. The job gets done correctly the first time, every time. I enjoy dealing with Bob Chandler and his staff. are courteous easy to work with. The job gets done correctly the first time, every time. I enjoy dealing with Bob Chandler and his staff. More
by mlc3264
Employees Worked With
Bob Chandler (service dept.)
June 11, 2021
As usual, the work was done completely, and on time. For a car dealer, I believe that the pricing is very competitive. Always a pleasant experience. I highly recommend Bob and his team. a car dealer, I believe that the pricing is very competitive. Always a pleasant experience. I highly recommend Bob and his team. More
by mlc3264
Employees Worked With
Bob Chandler
June 09, 2021
Very welcoming and followed through on an unresolved issue at the time of the appointment. I appreciate the quick response through email when scheduling the appt. issue at the time of the appointment. I appreciate the quick response through email when scheduling the appt. More
by dee
Employees Worked With
Bob
June 05, 2021
Bob and Rudy were extremely helpful during this stressful situation. Made a painful situation much more manageable. Were able to steer me from a much higher price at a competitor with better service situation. Made a painful situation much more manageable. Were able to steer me from a much higher price at a competitor with better service More
by kriscaff
Employees Worked With
Bob, Rudy
May 30, 2021
It was good service preson asked me questions about my driving what I was going to be doing in the next 6 months planned for it tech was good driving what I was going to be doing in the next 6 months planned for it tech was good More
by tlnb94
Employees Worked With
Did not deal with sales
May 13, 2021
The problem is not Colonial Ford. It is with the Ford product. No one seem to be able to figure out why my Escape battery drains or why I keep getting the message to turn off the ignition to save the bat product. No one seem to be able to figure out why my Escape battery drains or why I keep getting the message to turn off the ignition to save the battery when the car has been turned off. Ford needs to solve this issue. The service team at Colonial is great, but the problem hs not been solved. More
by sarah w
Employees Worked With
Rudy, Phil
May 06, 2021
Phil K was very nice a.d I formativeThe only thing I was Phil K was very nice a.d I formative The only thing I was not happy about was they let me drive a dege tive car for 2 weeks knowing it could breakdow Phil K was very nice a.d I formative The only thing I was not happy about was they let me drive a dege tive car for 2 weeks knowing it could breakdown and would not give a loaner More
by LorieBardsley
Employees Worked With
Phil K
