Colonial Volkswagen Subaru
Feasterville, PA
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537 Reviews of Colonial Volkswagen Subaru
WOW, Tony S and the Colonial Team were outstanding. I would be remissed if I failed to mention the professional yet non-harrassing follow-up by Tony. Thank you so much, Tony. I'm an adamant internet sh would be remissed if I failed to mention the professional yet non-harrassing follow-up by Tony. Thank you so much, Tony. I'm an adamant internet shopper without not so good credit. Tony called based upon my internet inquiry; and not once did he make feel sub-deserving. As a matter of fact and despite my evident blemishes, Tony initial call was so inviting. He simply stated "I understand you're interest in finding a new vehicle and I believe my team at Colonial VW and Subaru can assist you". Although, I was swamped between meetings, I told Tony I would call later. You see I had just returned five days prior from burying and buying for my only aunt and my big sister funeral; so I wasn't in the best spirit. As I continued to catch up with work, I was ecstatic to receive a follow-up call from Tony simply stating he and his team willingness to assist me in any way possible. I was amidst moving and between households and returning from my family emergencies; and initially was only researching the possibilities. It was the reassurance that they were their to assist me and get me in the vehicle of my choice. Instead of showing up a week later as I had planned, I called Tony back and schedule a visit. Prior to my visit, I asked Tony for the website and I began to browse the CPO inventory. About 15 minutes later, I called Tony with the vehicle that had my name written on it. Upon my late arrival, Tony greeted me with a smile and the magic began. Less than 24 hrs later, I was driving my Mercedes E-Class and never once felt undeserving!! You see this team truly understood my situation and my needs. This is a difficult time for me and most Americans as we face plight and difficulties daily during this recession. Yet, Tony believed in me and worked effortlessly to get me what "I WANTED". He and the Colonial Team never tried to sway me from my initial choice; but instead worked effortlessly to reach a common ground for all. I have never been more satisfied with a vehicle purchase. Mr. Swygert is what all Salesmen should strive to be. He understood the importance of thinking care of me, the Customer. He was patience and clear; never trying the fast talking salesman jabber. Never insult my intelligent by offering me a $2 car for $2,000. I can't express my appreciativeness for this. Thank you Tony and Colonial for putting me, the Customer first. Rest assure, you will see me again soon and any friends in the market, I'm cruising them in my E-class right to Tony's desk. Lastly, I used to purchase brand new vehicles every two years and never one have I met the GM on location. Karen, the General Manager at Colonial VW, greeted me and Congratulated me on my new purchase. I was sold and satisfied at that moment. Thank you, Karen for taking the time for me. I truly appreciate that. Again, Thank you Tony and your Colonial Team. Tony know you got a PA customer for life. 2010 will continue to be your year to win as long as you put your customer first. Seriously, I truly appreciate you and your tireless effort. Thank you a million Mercedes times over. BM Jones A satisfied Customes More
I'm very happy with my new car, although, I don't think I was given a fair price for my trade-in. Overall the experience was positive and until I have any problems with my new vehicle, I would recommend this was given a fair price for my trade-in. Overall the experience was positive and until I have any problems with my new vehicle, I would recommend this dealership. The rewards program is a nice bonus. More
steer clear of this dealership. they use every come-on in the book. I wasted my time even bothering to drive to this sham of a dealership. From the car-fax mileage not matching up with the odometer read in the book. I wasted my time even bothering to drive to this sham of a dealership. From the car-fax mileage not matching up with the odometer readings to low-ball internet prices unreflective of true cost, I regret having ever stepped foot in Colonial Subaru. More
This is the first car that I have purchased from this dealership. I feel that the service was outstanding. They even stayed late to make sure that all my paper work was complete and my car was properly s dealership. I feel that the service was outstanding. They even stayed late to make sure that all my paper work was complete and my car was properly serviced before I drove it home. And the deal on the car could not be beat. More
This was my 2nd auto purchase from Marty at Colonial VW Subaru in Feasterville. The professional & friendly customer service always brings me back to make another purchase. Colonial seems to always offer t Subaru in Feasterville. The professional & friendly customer service always brings me back to make another purchase. Colonial seems to always offer the best prices/deals & are always able to answer all my questions. More
This is the second time I've purchased a Subaru from colonial the sales reps were excellent and made buying a car quick and enjoyable.This is the first dealership I will go to when buying a car in the f colonial the sales reps were excellent and made buying a car quick and enjoyable.This is the first dealership I will go to when buying a car in the future and the first and only place I will refer friends. More
Rude, uncouth sales reps. Not upfront about problems with the car. Not willing to replace missing stock parts, although car is pre-owned certified. Dealership manager flipped out because we wanted to back ou the car. Not willing to replace missing stock parts, although car is pre-owned certified. Dealership manager flipped out because we wanted to back out of the deal after finding out that the car not only came with non-stock, CHEAP-100-dollar wheels, but all that ALL THE TIRES WERE DIFFERENT! No one should buy a car from this place unless it is brand new and one is willing to spend any price on a Subaru. More


