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Colonial Volkswagen of Westborough - Service Center

Westborough, MA

4.9
1,403 Reviews

1,403 Reviews of Colonial Volkswagen of Westborough - Service Center

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July 30, 2020

Great buying experience, great service since. I took many test rides, and eventually purchased my car here last summer (2019). Since then, it's gone in for the usual maintenance visits, and have n More

by It's Jesse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pierre Saliba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 27, 2020

Above and Beyond Very pleasant and attentive staff, even as they were being overwhelmed with calls. They went above and beyond to ensure my car was serviced properly a More

by JonF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Mcgrath
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 16, 2020

Great Service I have been going to Colonial Volkswagen Westborough for over 8 years. Have purchased the last two cars, new and used and have been always satisfied w More

by JACQUELINE.VE
Recommend Dealer
Yes
Employees Worked With
Bill Mcgrath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2020

Personal, friendly, professional in all aspects.They are Personal, friendly, professional in all aspects. They are the main reason I buy a VW. I would recommend this dealership over any manufacturer or loc More

by WARREN.FREDA
Recommend Dealer
Yes
Employees Worked With
Bill Mcgrath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frankie Mugford
May 13, 2020

The best of the best , took real good care of me and will take care of you as well believe it ! Kevin is a God. More

by JOSHDAVILA777
Recommend Dealer
Yes
Employees Worked With
Dino Scimemi, Neil Finch
May 13, 2020

Fantastic service as always They performed a recall on my wife's Tiguan and they were very prompt as usual and they washed the car when they were done. More

by Pespo45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service manager Bill was also very helpful
May 10, 2020

As always, fantastic service. The service department is thorough, provides accurate information and completes work as promised. I have used this dealership for service for several years despite having one More

by jenpil
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2020

Always a quick, courteous and professional experience! I am very happy with using this dealership. Even during the virus crisis, my experience with the service department has been excellent. More

by sarcuri
Recommend Dealer
Yes
Employees Worked With
Bill Mcgrath
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2020

Prompt, courteous and quality service. The service department always goes the extra mile to make the customer feel appreciated. Bill is a true professional who sets a high standard for excellence in c More

by MIGHTYJON
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2020

Took my car in to renew my inspection, service person was helpful, quick and professional. Great service center, will come back for more service needs in the future. More

by TMICHAELT
Recommend Dealer
Yes
Employees Worked With
Bill Mcgrath
5.0
This rating includes all reviews, with more weight given to recent reviews.
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