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Columbia Acura Inc - Service Center

Cincinnati, OH

4.6
1,738 Reviews

1,738 Reviews of Columbia Acura Inc - Service Center

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November 30, 2023

Easy in and easy out. If there is an issue, they are well versed in what needs to be done. More

by kbcoaching26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamey
November 30, 2023

Jamie and the team did a great job explaining the service need and meeting commitments. More

by JADAHILL40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie
November 30, 2023

I’ve had my TL serviced here since 2006 and have over 250,000 miles thanks to the excellent service! More

by PWP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan and Jamie
November 30, 2023

Great customer service. Jamie the most excellent service manager. Stopped in one day with a burnt tail light bulb. All techs busy. Jamie himself changed the bulb in the More

by janetlpipes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie in service
November 30, 2023

Great customer service and detail in their explanations. They make it easy to have your vehicle serviced. More

by jcs2666
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 30, 2023

Good customer service, was in and out without any surprise costs, did a nice job More

by cmhall.ua
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 30, 2023

Great customer service. The service rep is wonderful and very friendly. I am always greeted by my name. The communication of the service is very thorough, and the work is More

by mallis.graves
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 30, 2023

Great service and the staff was very helpful with explaining service needs for my car. More

by SFPIERCE1965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 30, 2023

Jamey and the Acura service team always deliver the very best experience. I highly recommend them to all family and friends More

by laceygendron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamey Moore
November 29, 2023

Prompt service; good communication; newly renovated customer waiting area is quite nice; service agent willing to listen and work with customer. More

by VTMOTY2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
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