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Columbia Acura Inc - Service Center

Cincinnati, OH

4.6
1,794 Reviews

1,794 Reviews of Columbia Acura Inc - Service Center

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September 14, 2023

Basically my oil change went well, however on my prior visit at 16k oil change and etc. I was not informed of the 15 service need and as a result i was quoted a reduced price which is unacceptible. I will More

by tcmnoles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
name unknown
September 14, 2023

It would have been five stars. Issues with taxes?? I was charged 12.87 cents too much. When I brought it to the service department attention they took care of it. More

by tcarlin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 13, 2023

Easy to book, friendly when I came in, nice waiting area. No complaints other than $115 is expensive for an oil change. More

by NEALH9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 13, 2023

efficient and detailed in service to my Tucson. prices for services rendered are reasonable. service team is courteous and explained services to be performed and what parts will be checked and rep More

by CJE2
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
don't remember his name.
September 13, 2023

Completed oil change and tire rotation in a breeze. Great and timely service as always! Thanks, Stefan More

by stefanovstefan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Mair
September 12, 2023

Stopped in for a routine oil change and inspection. I did not have an appointment and was taken care of in less than a hour. More

by JVOGELE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept.
September 12, 2023

Columbia Acura exceeds our expectations for sales and service. Jamey Moore in Service and Andy Miller in Sales are ver thorough and personable. More

by STMCSCHULTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamey Moore, Andy Miller
September 12, 2023

Very professional and have always taken very good care of my car needs. Wouldn’t go anywhere else for my car maintenance. Would rate the service department A+. Thank you More

by CAROL_TARTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack McFarland
September 12, 2023

Everyone is friendly and helpful! Special shout out to the efficiency of the mechanics. Thanks for the car wash! More

by BDAMICO2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not work with Sales department
September 10, 2023

Always super nice people and good service. Kind of wish they upgraded the facilities to match the Hyundai next door for the brand quality but not that bad either way. More

by Nmethena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
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