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Columbia Acura Inc - Service Center

Cincinnati, OH

4.6
1,769 Reviews

1,769 Reviews of Columbia Acura Inc - Service Center

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January 27, 2025

Working with Jamey and the service department is always a great experience. I always receive clear communication of repairs needed, cost and the time needed for repairs. More

by SNELLJ2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamey - service department
January 26, 2025

Car will not run, due to lens on headlight cracked. UN HEARD OFF. 3rd Honda/ Acura purchased new. Maybe the last. Service should have checked the fuse as I said, but insisted I get a whole new ligh More

by GCMAN1111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Allen
January 25, 2025

Received the car back with multiple small dents. No other explanation of how this occurred. More

by RANDALL.REILMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 25, 2025

Great service. Communication was on point with my point of contact at the dealership. Thanks More

by DANFARRELL50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 24, 2025

Bobby keeps registering my email address for his car services in Chicago. Bobby is lying about his email address. Please stop emailing me. More

by not bobby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jon McFarland
1.0
This rating includes all reviews, with more weight given to recent reviews.
January 23, 2025

I always receive excellent service at Columbia. Everyone was professional and polite, keeping me informed on the progress of my service. More

by jgkoehne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamey
January 23, 2025

I cannot say enough positive things about this dealership! They listen, respond, and are kind, respectful, and courteous. If they don't have an answer for a question, they find someone who does. More

by christine.lottman
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I'm really sorry I didn't get my Service person's name!
January 23, 2025

Columbia has fast friendly service that we have confidence in. The waiting is nice with drinks and snacks. More

by RONBAL45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg
January 23, 2025

They were timely, friendly, and assisted me with a review of the job they did me in December, 2025. More

by hodges45252
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Elliot
January 22, 2025

Waited 6 weeks to get my car back. Had a broken windshield when I picked it up. More

by wigginspw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't know names
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