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Columbia Ford Kia - Service Center

Columbia, CT

4.8
1,392 Reviews

1,392 Reviews of Columbia Ford Kia - Service Center

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September 11, 2017

A Very Happy Customer! I have bought several Fords at Columbia Ford and have had them serviced there. I am pleased with the whole total experience. Your waiting area is a p More

by ayk2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Senick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Eskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 08, 2017

Great service I am a resident of Florida. This service center should be used as a model for all service centers.Keep up the great service. Thank you. More

by kevin1950
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Berube
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rachel Rolli
September 08, 2017

Typically excellent customer service by Columbia Ford The appointment was on time, the quality of the service was great and I couldn't be more pleased. I always look forward to coming to Columbia Ford More

by BradleyPM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Berube
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rachel Rolli
September 07, 2017

Fantastic service, super-friendly staff We have used Columbia Ford's Service Center a couple times now and have had a wonderful experience always. They are knowledgeable, friendly, and do fa More

by ConandCamsMom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Front desk staff in the Service Center
September 05, 2017

Well Done I drive a Mustang. Just give them your be loved car and they will take care of everything. The service guy is very nice and he is very professional. More

by Eric Tian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Eskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Timothy Bassett
September 05, 2017

routine service Quick in and out oil change and vehicle check up. Great service very friendly staff. Comfy customer lounge. Service was done correctly and on time. More

by bill 1950
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Eskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 04, 2017

Treatment First time I was treated as a real person and not a dumb female. Previously I was interacted with as if I didn't know what I was doing More

by Carol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Eskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 02, 2017

Wonderful experience Went there for my scheduled maintenance on my Kia, oil change was quick, rotated my tires. Staff is always friendly and courteous. The waiting area is More

by Redlady82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Berube
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmie Bletsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 29, 2017

New Tires Despite technical issues beyond their control, the service team went out of their way to accomodate my needs when they could not take care of my vehic More

by SandyC31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Eskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ciara, Edward Carpenter
August 27, 2017

Excellent Service They always do a great job and fix it right the first time. They have fixed several problems for me throughout the years with great results. . More

by Dale Newton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
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