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Commonwealth Dodge RAM - Service Center

Louisville, KY

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39 Reviews

39 Reviews of Commonwealth Dodge RAM - Service Center

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January 10, 2024

I use the service department here for all of my maintenance needs for my old truck. Have had multiple repairs done and they have always completed them in a timely manner. More

by cowboykbug2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Wiseman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2022

Do not I can do not stress enough do not do any business here. Poor mechanic's and never deliver as promised... More

by jimrine44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Justin Monroe
1.0
This rating includes all reviews, with more weight given to recent reviews.
January 01, 2020

Did a great job fixing my car. Their prices were better than the others and they didnt try to take advantage of me. I will continue to bring my business here. More

by Jeremy
Recommend Dealer
Yes
Employees Worked With
Taylor Alford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Wiseman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toby Hayden
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 24, 2019

Ed Ross Raw 1500 recalls I call to have recalls done to tailgate , they end up doing 3 recalls all together . Every thing went very smoothly and Taylor dose a very good job a More

by Ed Ross
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor Alford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Salesman Butch
Jan 24, 2019 -

Commonwealth Dodge RAM responded

We appreciate the 5-star review, Ed. We'll be sure to pass your wonderful compliments to Taylor. We're glad you had a great experience with our dealership and we look forward to seeing you again soon.

January 17, 2019

Completely impressed with this dealership I run hotshot all over the country. Came through the snow storm in st Louis. And needed service on my truck .they worked me in on a Saturday when no o More

by Richard s
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor Alford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Wiseman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toby Hayden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2019 -

Commonwealth Dodge RAM responded

Thank you for the kind words and five-star rating, Richard! We're happy to hear our team was able to meet your expectations.

December 20, 2018

Missed things on vehicle service. Didnt top off fluids and never checked tires like listed on their checklist. After I left I checked my tires all 4 were different and one of the 4 ti More

by Danlawson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor Alford
3.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Wiseman
3.0
This rating includes all reviews, with more weight given to recent reviews.
Toby Hayden
3.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Monroe
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I'm not sure who serviced my truck.
Dec 22, 2018 -

Commonwealth Dodge RAM responded

Thank you for taking the time to leave us a review, Dan. I am glad you chose our dealership to service your vehicle. However, I see that you had some concerns about some of the services performed. I'd like to talk to you more in detail about this. If you don't mind, please send your contact information to me at my email below so that we can discuss this matter further. Best, Mike Wiseman Service Manager mwiseman@commonwealthdodge.com 502-964-6471

November 15, 2018

Don’t Trust their estimat My husband bought in his Chrysler 300 to fix his muffler, Justin called and said that it couldn’t be fix he would have to get a whole new... price $17 More

by Bentley13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Justin Monroe
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2018 -

Commonwealth Dodge RAM responded

Mr Bentley, Thank you for allowing me the opportunity to address your concerns. I am happy we were able to further discuss what happened, clarify any misunderstanding, and service your vehicle. If there is anything else we can do for you, please feel free to reach out to me at your own convenience so I can assist you. Thank you. Best, Mike Wiseman Service Manager mwiseman@commonwealthdodge.com 502-964-6477

September 27, 2018

Good job I went in for an oil change and check out the squealing when I turn the steering wheel. They found the problem and fix it. I was out in a timely manne More

by butchtf1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor Alford
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2018 -

Commonwealth Dodge RAM responded

Thank you for taking the time to leave us a positive review and rating! We are happy to know that your service experience with us went well. It is great that we were able to help you with your oil change and checked out your steering wheel. We value you as a customer and we thank you for recommending us. Have a good day!

September 07, 2018

Wasted a whole day off I Bring my car into get an all change it for someone to look at my navigation system I told the lady that I had already talk with you connect and they More

by Chea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfred Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Terry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donna is so sweet at the desk
September 05, 2018

OIL CHANGE Great service, Can’t say enough good things about them at Commonwealth Dodge. We stopped in at noon and Taylor truly went above and beyond and had u More

by Mike&HazelC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor Alford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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