Commonwealth Nissan
Lawrence, MA
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520 Reviews of Commonwealth Nissan
It was a great experience . They weren't pushy and the Enyel knew his business. Everyone that had a part of experience knew their business. Would go there again and recommend t . They weren't pushy and the Enyel knew his business. Everyone that had a part of experience knew their business. Would go there again and recommend to everyone that would be interested in purchasing a vehicle More
Great service by Chris bergeron At first, I was nervous about leasing my first car. When I met Chris, he took his time to find me the perfect car, even though I was unsure about the At first, I was nervous about leasing my first car. When I met Chris, he took his time to find me the perfect car, even though I was unsure about the kind of car I wanted. I was very pleased with his patience and knowledge. With this being said, I will continue to shop with commonwealth motors, and will be specifically asking for Chris for future purchases. Great job commonwealth! More
Very crude people at the service center Oh my god! Horrible experience dealing with Commonwealth Nissan Service Dept. I didn't know that it was possible for a customer to be treated this way Oh my god! Horrible experience dealing with Commonwealth Nissan Service Dept. I didn't know that it was possible for a customer to be treated this way, the way they talked to me. These people are very crude and don't care what your situation is. Took my car to them for a TCU upgrade (I own a Leaf), I was referred to them by Nissan. When I arrived there, a rep named Kenneth was taking my infos, the service manager appeared from nowhere and told Kenneth about my case and how he had no interest in taking it. He said this right in front of me, I am not making this up. I asked Kenneth how long it would take for the technician to look at my situation, he said he does not know but he would let me know in 30 mins, which is fair. I waited 40 mins and he did not bother to walk 7 feet to the waiting room and tell me what was going on. I had to go to work so I was in a hurry, all I wanted to know whether they had to keep my car with them and if that was the case, I would come back and pick it up. In 2 hrs, I asked the guy 3 times for an update so that I can make a decision, every time he said he would update me, he didn't. Kenneth got frustrated and rudely told me that I was asking him the same question every five minutes. I politely asked Kenneth to calm down because that was not what I was doing and there has been a misunderstanding since I am not asking whether the car was ready or not, the service manager was standing far away, he came back and told me to stop and that I should go take a seat in a moderately loud voice. I didn't know that it was possible for a customer to be treated this way. More
Most enjoyable car buying experience My wife and I both needed new cars. After looking at many dealerships we ended up at Commonwealth Nissan. We met Roy Mazraani and started the process My wife and I both needed new cars. After looking at many dealerships we ended up at Commonwealth Nissan. We met Roy Mazraani and started the process. Roy was the best to deal with, very easy going and no pressure to buy. He didn't want to talk numbers until a car was settled on. My wife bought a car Saturday and I went back Monday and got a new truck. Great experience More
Great Experience Bobby and Edwin at Commonwealth Nissan were great. They gave us a good deal and we bought the car that night. The next day we told our family and th Bobby and Edwin at Commonwealth Nissan were great. They gave us a good deal and we bought the car that night. The next day we told our family and they bought a brand new Nissan too. We have purchased 4 vehicles from Commonwealth, they always have the best prices and selection. More
Best car buying experience ever I had to walk out of numerous Nissan dealerships, until I went up north to Commonwealth Nissan. David was my sales guy who was informative and very ea I had to walk out of numerous Nissan dealerships, until I went up north to Commonwealth Nissan. David was my sales guy who was informative and very easy going. Although Franklyn Veloz and Steve Federico (finance guy) went above and beyond and really took the time going over everything with me. I was very impressed with the whole crew at Nissan Commonwealth. My car is amazing and I am telling everyone to go to Commonwealth. You guys rock !!! More
Bad customer service Their sales person called me and set the appointment at 2:30 pm and made to wait until 3:30 pm After taking my vehicle they gave back with broken k Their sales person called me and set the appointment at 2:30 pm and made to wait until 3:30 pm After taking my vehicle they gave back with broken keys and it was a unpleasant experience based on the response I wish I can give 0 rating More
No Hassle. Had a great hassle free experience at Commonwealth. Roy Mazraani helped me get a great deal and was easy to work with. Great customer service. Had a great hassle free experience at Commonwealth. Roy Mazraani helped me get a great deal and was easy to work with. Great customer service. More
He is very helpfully He was very helpful and he was understanding that. It is very good and he gives me a good deal. I like the car and I like that dealer too. He was very helpful and he was understanding that. It is very good and he gives me a good deal. I like the car and I like that dealer too. More
Excellent service Commonwealth has been the best dealership that I have involved myself with, but most importantly Victor Jimenez couldn't have been anymore helpful, c Commonwealth has been the best dealership that I have involved myself with, but most importantly Victor Jimenez couldn't have been anymore helpful, caring and honest sales representative I've ever had. He's advised me through my undecided moments and Thanks to him I've made the best choices. Victor has made my transition between cars as smooth as possible with zero hassle. As we still stay in contact, I couldn't ask for a better sales rep. Thank you victor :) More