Community Ford of Bloomington

Fantastic Wonderful experience buying a new 2019 Ford Escape. Exceeded my expectations on my trade. Had everything ready for me knowing I did not have a lot of Wonderful experience buying a new 2019 Ford Escape. Exceeded my expectations on my trade. Had everything ready for me knowing I did not have a lot of time to spare to be in a dealership all day. Professional, courteous. Took time to show me all the new advanced technology that comes with new vehicles. Would definitely recommend a visit to Jacob Taylor! More

Good customer service! Bought a 2019 Lincoln MKC recently. The staff was informative and listened to what we needed. All were helpful and wanted to make the sales experien Bought a 2019 Lincoln MKC recently. The staff was informative and listened to what we needed. All were helpful and wanted to make the sales experience clear and concise. More

Great customer service! I recently bought a used car from Community Ford and it was the best car-buying experience I've ever had. Each member of the sales team was helpful an I recently bought a used car from Community Ford and it was the best car-buying experience I've ever had. Each member of the sales team was helpful and cordial. They did everything possible to make sure I was happy with the car and price. I worked most with Ryan and he was the best! More

Excellant Experiance Excellant experience. From the second they called about a car I had requested online to when I drove off the lot. Each step was explained to me, verif Excellant experience. From the second they called about a car I had requested online to when I drove off the lot. Each step was explained to me, verified with me and they worked hard to meet my needs. More

Excellent experience purchasing Lincoln MKC Jake Taylor made the whole buying process simple from start to finish. He answered all of my questions and worked with me to get the payment amount t Jake Taylor made the whole buying process simple from start to finish. He answered all of my questions and worked with me to get the payment amount that I requested. I never felt pressured and appreciated all of his research to find the car I wanted. He was friendly and very nice to work with. The dealership facility was very bright, clean, and welcoming. I will definitely buy another vehicle from Jake and Community Ford in Bloomington. More

Professional staff Jacob was able to guide us toward a vehicle just right for our needs. We don’t really enjoy the car buying process and Jacob was able to complete the Jacob was able to guide us toward a vehicle just right for our needs. We don’t really enjoy the car buying process and Jacob was able to complete the process quickly and satisfactorily. We enjoyed working with him. More

Incredibly Poor Customer Service I had the misfortune of buying, not one vehicle, but two vehicles from this dealership in a three month period, and received extremely poor customer s I had the misfortune of buying, not one vehicle, but two vehicles from this dealership in a three month period, and received extremely poor customer service after the purchase of the second vehicle. We also found their service department to be far less than satisfactory, after they changed the oil on our daughter's car that we purchased there, and later found that they had stripped the oil plug, causing her to have continued oil leaks. If you are considering buying a car here, RUN as fast as you can to another dealer ANYWHERE! More

Excellent care Good care of me and my vehicle. They easily put me in a new Raptor, explained the process, with no pressure to buy at all. Thanks Good care of me and my vehicle. They easily put me in a new Raptor, explained the process, with no pressure to buy at all. Thanks More

Friendly, courteous, helpful, speedy responses Not one question went unanswered. Give our salesman, Paul Branning, a raise (as long as it doesn't raise our lease fee!) A five-star experience. Di Not one question went unanswered. Give our salesman, Paul Branning, a raise (as long as it doesn't raise our lease fee!) A five-star experience. Dick and Carol Routh More

New vehicle purchase This dealership is really a joy to visit. I have purchased three new vehicles over the years at this dealership. I have had all maintenance work don This dealership is really a joy to visit. I have purchased three new vehicles over the years at this dealership. I have had all maintenance work done at this dealership as well. From front door to back door I have been treated in the most pleasant and professional manner. I trust all I have encountered. I was very happy with the trade-in and purchase of our new Explorer. More