Community Honda of Orland Park

Excellent, fair-priced service This service was unexpected due a failure of the alternator which in turn was caused by a valve leak. The service techs diagnosed the root issue and f This service was unexpected due a failure of the alternator which in turn was caused by a valve leak. The service techs diagnosed the root issue and fixed everything. They also retested a fairly new battery as part of their finishing tests and found that it did not work properly. They replaced it for free because it was only a year old. I always get excellent service here. More

Great service Worked with Steve. He helped out a lot and was easy to work with and direct. The online communication was also fantastic. Made the process easy. Worked with Steve. He helped out a lot and was easy to work with and direct. The online communication was also fantastic. Made the process easy. More

Great service, always I bought my Honda from Community Honda 4 yrs ago. Their service dept is excellent. I have always brought my car back to them for routine service and h I bought my Honda from Community Honda 4 yrs ago. Their service dept is excellent. I have always brought my car back to them for routine service and had honest and reliable service. When it came to the Takata Airbag recall, they went above and beyond. Love you guys! Thank you. My dad was always known as a DM (Doctor of Motors) and my "go-to" guy for my cars. I miss his advice and guidance, but feel very confident in the honest and competent service I have found from Community Honda. If you are looking for professional and honest service for your car, Community Honda is a rare gem in the automotive industry. More

As always good people and good service Good service reps and good service warning light came on something about head lights turns out there was a leaf blocking a sensor No charge Truly Good service reps and good service warning light came on something about head lights turns out there was a leaf blocking a sensor No charge Truly good reps and service people More

Fast and professional sales This was one of the best car buying experiences I've had yet. My salesman was very understanding to our situation and helped us find the perfect vehic This was one of the best car buying experiences I've had yet. My salesman was very understanding to our situation and helped us find the perfect vehicle. Friendly, honest, fast, professional. More

Tire Service Great Service and friendly team members!! I cam in without a appointment and they took my car right away. The pressure in my tire was low and they fou Great Service and friendly team members!! I cam in without a appointment and they took my car right away. The pressure in my tire was low and they found a small nail and repaired the tire. More

Great customer service, friendly, personable, not pushy. Workers were very friendly, professional, I believe Robert was the one who initially started the process. Great work ethics, professional, friendly, g Workers were very friendly, professional, I believe Robert was the one who initially started the process. Great work ethics, professional, friendly, greeted me with a smile, which is what I needed at the end of a long work day. Only issue I had was the service took longer than what was told. Otherwise, experience went well. Not to mention, the charge is much more reasonable than other places. More

Why does it take 5.5 hours to get an update on my car? I dropped my car off Wednesday evening for a 7:30am Thursday appt. to have a rattling noise checked out that occurred every time the car made a turn. I dropped my car off Wednesday evening for a 7:30am Thursday appt. to have a rattling noise checked out that occurred every time the car made a turn. I was informed that I will be charge $99 to check this out since a technician will have to drive the car (this is something new as I have never paid for something like this before) but I would hear from them in the morning. I hadn't heard from them by 11:30am and decided to call-I was put on hold for the service department and waited 5 minutes and then told they were very busy and someone would call me back shortly. At 12:45 I still hadn't heard so I called again and talked to someone in the service department who said he would find out the status of my car and put me on hold-5 minutes later I was cut off. I called again and spoke with a service manager who tracked down the service tech and told me I would get a call from him in 2 minutes. 20 minutes later the service tech finally called to tell me what was causing the rattling. He also had over $1600 of suggested service I should have done on my 2004 Honda Accord. I only agreed to get the rattling fixed. When I picked up the car my daughter, they didn't bother to wash it (I'll admit I didn't ask but usually they do it) and then when I got home I can still hear the rattling noise a little so I will be going back to have it fixed correctly. More

Excellent Service Quick check in process, nice area to wait in, service completed timely and accurately. Was my first time here for service and will definitely return. Quick check in process, nice area to wait in, service completed timely and accurately. Was my first time here for service and will definitely return. More

change tires Service center extremely busy, it appears that it doesn't matter if you have an appointment. There is no separate line for those with an appointment t Service center extremely busy, it appears that it doesn't matter if you have an appointment. There is no separate line for those with an appointment to check in and those that don't. This should be improved because why bother to make the appointment if you still need to wait to take your turn ? More