Community Honda of Orland Park | Page 105

Excellent Top Notch customer service at this location. The facility is clean, service reps are knowledgeable and friendly. They don't haggle or inflate the pric Top Notch customer service at this location. The facility is clean, service reps are knowledgeable and friendly. They don't haggle or inflate the price or attempt to sell you something you don't need. More

Return customer We have returned and purchased another vehicle because of our experience with the product and our salesman. Community Honda has a helpful sales staff We have returned and purchased another vehicle because of our experience with the product and our salesman. Community Honda has a helpful sales staff and we have found Frank to be very helpful and informative about Honda’s . More

They sold me a used car without a computer chip Looking back I probably won’t buy a car from a mismatched dealer again. I bought a Nissan Murano from a Honda dealer and they sold the card to me wit Looking back I probably won’t buy a car from a mismatched dealer again. I bought a Nissan Murano from a Honda dealer and they sold the card to me without the computer chip the runs the radio,gps, Bluetooth.... so yeah I had to take it to Nissan 2 days later for them to figure out what was going on. Nothing like buying a car then having it in the shop for days. Smh. They should have know better. I called the salesman and asked if they had it or any info and he said he’d call me back and never did. Also the financial department didn’t tell me that it take a good month for my extended warranty paperwork to forwarded to the warrenty company. Nothing but a headache. More

Great service! Community Honda is great- fair prices, excellent service with a smile. I have been taking my Pilot here for a couple of years, and when I had another Community Honda is great- fair prices, excellent service with a smile. I have been taking my Pilot here for a couple of years, and when I had another Honda a few years ago. Highly recommend! More

just great My salesman found me the perfect car to my specifications. He was very informative and worked with me to get the right financing and service option. My salesman found me the perfect car to my specifications. He was very informative and worked with me to get the right financing and service option. More

Much improved since last time I was hesitant to visit this dealership because of past experiences. But I'm always willing to give everyone another chance. First of all, they contac I was hesitant to visit this dealership because of past experiences. But I'm always willing to give everyone another chance. First of all, they contacted me about a recall and scheduled my visit. While speaking to their scheduler, I also asked to have the rear wiper assembly looked at, as well as have my oil changed and tires rotated. When I arrived to the dealer, I sat in my car waiting for another car to be pulled in. A couple employees were chatting in the bay and glanced over to see my car as well as 2 other cars behind me waiting to pull in. After several minutes, the lady behind me honked her horn and the employees all scattered like roaches when the lights are turned on. The car before me was driven into the bay followed by the rest of us. I was met by a service rep who took my info and told me it would take between 1 1/2 to 2 hours to complete. While I don't mind waiting while my car is worked on, i do mind when the estimate is way off. This visit took over an hour longer than they promised. Minus one star for that. Coffee was empty, water bottles not stocked in the mini fridge, popcorn vending machine also empty. All these little things that are there for the customer while they wait were not available. Minus one star for that. More

Jay was the best Jay Hill was very professional, acknowledg, he is very friendly, helpful, and welcoming, I like that smile on his face :) .. he didn’t try to take adv Jay Hill was very professional, acknowledg, he is very friendly, helpful, and welcoming, I like that smile on his face :) .. he didn’t try to take advantage of me being new to the country as everyone did. Thank you Jay More

Very helpful and courteous! Staff members very courteous and respectful. Jim was very helpful and nice towards all of my family members. Jim answered all of our questions with a Staff members very courteous and respectful. Jim was very helpful and nice towards all of my family members. Jim answered all of our questions with a lot of knowledge from his background. More

2017 accord service The staff was very polite and helpful. The price of the service was fair and the service was performed very efficiently and well. The overall experien The staff was very polite and helpful. The price of the service was fair and the service was performed very efficiently and well. The overall experience was very pleasant. More

Bought my first truck The main person I worked with was Jake. He was the most informative salesperson I have ever worked with. He tried hard to get me the deal I wanted. H The main person I worked with was Jake. He was the most informative salesperson I have ever worked with. He tried hard to get me the deal I wanted. He succeeded. I love my new Ridgeline. More