Community Honda of Orland Park

Wonderful experience As a senior woman I was grateful that the staff at Community Honda did not treat me like someone who should be accompanied by a man! Everyone well in As a senior woman I was grateful that the staff at Community Honda did not treat me like someone who should be accompanied by a man! Everyone well informed. No bullying no hard sell. Answered all my questions and ultimately had the model and color I wanted. Michael Mitchener and Toni Stojcev took excellent care of me. Very grateful that they made the whole transaction smooth even though I was sad to give up my old Honda Accord. More

Service of new car Fast service all problems were taken care of. Love doing business with this deslership, always get a good deal one of the most honest car dealerships Fast service all problems were taken care of. Love doing business with this deslership, always get a good deal one of the most honest car dealerships around plus a great service department. More

2018 Accord purchase I don't remember speaking to Ryan Marlow, so we did not provide a rating below. We always spoke to Jake during the entire process. Before visiting t I don't remember speaking to Ryan Marlow, so we did not provide a rating below. We always spoke to Jake during the entire process. Before visiting the dealership the second time, I went to TruCar to get quotes from other local dealers. I received almost an immediate response from Community (I believe it was Kristy), and the quoted price was less than that of other dealers, which was a nice surprise. When we got to Community, Jake took us for a test drive. Everything went smoothly. We told Jake we would probably see him again in a few months to purchase a replacement for our 2005 Pilot. More

Great We bought the Honda Civic SI and are very satisfied so far. Salesman was nice and explained everything to us. Keep up the good work. We bought the Honda Civic SI and are very satisfied so far. Salesman was nice and explained everything to us. Keep up the good work. More

Getting ready for winter The staff was friendly and seemed to care about providing good service I like knowing my car is in good condition because I am a widow and have no bac The staff was friendly and seemed to care about providing good service I like knowing my car is in good condition because I am a widow and have no backup transportation. More

Great Nice guys to do business with. It was my first visit to service department and it went great. Will be back again. Thank you guys. Nice guys to do business with. It was my first visit to service department and it went great. Will be back again. Thank you guys. More

great buying experience From the time we arrived til the final signature, everything was handled perfectly. The whole experience was great, and we thank all of you for that. From the time we arrived til the final signature, everything was handled perfectly. The whole experience was great, and we thank all of you for that. Any recommendations for a Honda, community is at the top of the list More

Brakes Service was excellent and was explained in detail. Cesar was very knowledgeable and walked me through the work that needed to be done. Very satisfied. Service was excellent and was explained in detail. Cesar was very knowledgeable and walked me through the work that needed to be done. Very satisfied. More

Great service, long wait The service advisor, Robert Johnson, was great. He explained everything and gave me a estimated wait time. My only complaint was the length of the w The service advisor, Robert Johnson, was great. He explained everything and gave me a estimated wait time. My only complaint was the length of the wait. An oil change, tire rotation, and air filter changes should take no longer than an hour, and even that is long. I am sure it is not taking the mechanic this long, it is that appointments are scheduled but not gotten to for awhile. It took 20 minutes of waiting just to speak with Mr. Johnson, so my 2 O'clock appointment is now already almost 2:30. I was not out of there until after 4. too long for what I was there for. Otherwise everyone was great. The service was performed to my satisfaction as far as I can see thus far. Cynthia, the cashier was pleasant and had that portion of my visit handled quickly. I have always had great experiences at Community other than wait time. Maybe send a message to customers to come later if things are running behind. Improve checkin process. Always takes a long time. More

Misinformed When negotiating lease rate, I was lied to on what the MSRP price of the vehicle was. A much higher value was given to me than what was actual which s When negotiating lease rate, I was lied to on what the MSRP price of the vehicle was. A much higher value was given to me than what was actual which swayed my judgement and comparison calculations with other dealers. Community Honda of Orland Park refused to make it right so now I’m stuck paying a higher payment than intended. I understand the art of negotiation but I do not believe in decepyion as a form of tactic. Thank you. More