Community Honda of Orland Park

Excellent customer service They where able to get me in the same day and and I added a extra service when I got there whit no problem, Both the service department and sales dep They where able to get me in the same day and and I added a extra service when I got there whit no problem, Both the service department and sales department are friendly and professional. We have bought 4 new vehicles over the last 12 years. More

Missing car I get a call that they are still waiting for parts around 2:45 pm. I then get a phone call that the parts have arrived. I ask the sales gentleman if t I get a call that they are still waiting for parts around 2:45 pm. I then get a phone call that the parts have arrived. I ask the sales gentleman if two hours is enough time for them to get the mirror replaced. He said absolutely. I arrive at 7:00 pm and my car wasn’t even touched. I walk in and ask to speak to the manager. I than ask to speak to a manager about why my car wasn’t ready after 3 days. The manager was extremely rude and said that it was the service reps word against mine. Instead of finding out the details. The manager than said your going to have to wait to speak to Ryan. Looks as if you just asked to have the parts ordered. I said absolutely NOT!!! My car was sitting in your parking lots for 3 days and you had no idea where the car was. Even though you had my keys and a hang tag in the window. Why in the world would I leave my car there for three days if I only wanted the parts to be ordered. I 100% asked for the parts to be replaced. I can’t drive with a broken mirror. The service rep was completely honest and apologetic and forgotten that the car was there. I did appreciate his honesty. But it was a big problem. On a side note it took 12 minutes to fix. Where in the world did this break down happen. I will be looking for a new service place to take my car. More

Dashbboard The issue with my dashboard was addressed and fixed to my satisfaction. During the process, I was apprised as to the progress of the work. The issue with my dashboard was addressed and fixed to my satisfaction. During the process, I was apprised as to the progress of the work. More

Painless The staff was very helpful and friendly. You can tell customer service is very important to Community Honda. I had a very nice experience purchasing The staff was very helpful and friendly. You can tell customer service is very important to Community Honda. I had a very nice experience purchasing my new car. More

New tires Great service, always friendly and let's us know what has to be done before doing the work, which helps us when th Great service, always friendly and let's us know what has to be done before doing the work, which helps us when there are no surprise charges More

12000 mile checkup Great service as always in a timely manner. Very nice and comfortable waiting area with snacks and water available. Randy was very informative and hel Great service as always in a timely manner. Very nice and comfortable waiting area with snacks and water available. Randy was very informative and helpful More

Great service Work done well, and on time, Randy was very professional, could not expect any better service. Was in for a oil change, treated very perfessional, exc Work done well, and on time, Randy was very professional, could not expect any better service. Was in for a oil change, treated very perfessional, excellent service. More

Very attentive staff which aims to provide customer satisfac Orland Honda’s staff are a pleasure to work even though they do a tremendous volume of customers they seem to get it right every time. They diagnosed Orland Honda’s staff are a pleasure to work even though they do a tremendous volume of customers they seem to get it right every time. They diagnosed my car and had it repaired quickly More

Flat tire Cesar was great. Only reason I'd go back. Otherwise the service is slow. Almost 3 hours to fix a tire. I had to call Planet Honda to get my tire warra Cesar was great. Only reason I'd go back. Otherwise the service is slow. Almost 3 hours to fix a tire. I had to call Planet Honda to get my tire warranty contract number. Cedar was very nice. More

Great Experience My experience at Comminity was wonderful. Stefan, my salesman was friendly and knowledgeable, He did not use any pressure tactics! Iris, the finance My experience at Comminity was wonderful. Stefan, my salesman was friendly and knowledgeable, He did not use any pressure tactics! Iris, the finance person was great too. The car is great quality for a good price. Truly a wonderful dealership. The next time I need a Honda I will be back! More