Community Honda of Orland Park

Above and Beyond I traded in my 2004 Honda CR-V for a 2018 CR-V at Community Honda in Orland Park. Two things I’d like to say about my experience with Community Honda I traded in my 2004 Honda CR-V for a 2018 CR-V at Community Honda in Orland Park. Two things I’d like to say about my experience with Community Honda’s people. First and foremost, The two salesmen, Tom Beveridge and Jim Jonas exceeded my expectations. They were honest and through and best of all they were patient with me. (I’m older then a senior citizen). It was clear to me that they wanted to match me with the “right for me” Honda rather than closing the deal. They succeeded hands down. I am thrilled with my new CR-V. Second, I am so impressed and quite frankly blown away with Sue Jimenez, Honda’s Sales Manager and Bob Madia, Honda’s Service Director. They went above and beyond the call of duty. They were honest, sincere and exceptionally responsive to me. I am forever grateful to all the people working at Community who contributed to making my new car purchase a five star experience. More

Great experience! Great employees and great service. I've never had a bad experience and they are very thorough. The only thing is the wait time to get checked in. That Great employees and great service. I've never had a bad experience and they are very thorough. The only thing is the wait time to get checked in. That takes a while. More

Rip off I really have tried to give Honda of Orland Park a 2nd chance. Once again they were shading and not honest. They over charge and then once you say you I really have tried to give Honda of Orland Park a 2nd chance. Once again they were shading and not honest. They over charge and then once you say you can’t afford it they somehow come down with price. The wait times are awful. They lie about the times, even with an appointment. You feel like you are being taken advantage there. I highly recommend that no one go there. More

Good service Salesmen friendly, good follow up. Went out of their way to get me the car I wanted. I would come back to this dealership again. Salesmen friendly, good follow up. Went out of their way to get me the car I wanted. I would come back to this dealership again. More

Good service Service advisor was very helpful and polite, took care of what we needed for our Honda pilot and got us put of dealership quick even though we didn't Service advisor was very helpful and polite, took care of what we needed for our Honda pilot and got us put of dealership quick even though we didn't have an appointment. More

Good service It’s a nice clean place. A bit busy when I walked in...had to wait a while before I was taken care of, but overall courteous staff. It’s a nice clean place. A bit busy when I walked in...had to wait a while before I was taken care of, but overall courteous staff. More

I brought my van in for repairs the dealership broke the fro We bought our van in for repairs and the dealership broke the front windshield and didn’t tell us we went back into the service department to talk to We bought our van in for repairs and the dealership broke the front windshield and didn’t tell us we went back into the service department to talk to someone. The Service manager was the person that I was trying to explain what happened what happened he rudely cut me off before I could finish talking. He didn’t believe me that they broke the windshield the service advisor that we left the van with said it wasn’t damaged when they left the van with me. He then said he would look into it and get back to me after he looked into it to it took pictures he said it would be within the next day he never called me back I had to call him. He said the windshield might have gotten damaged while the van was there he said they would replace it . we never got one apologie for the broken windshield not from the service manager or the service Director Bob Madia. This dealership doesn’t know the first thing in customer service we will not be bringing our vehicle’s here ever again! More

Extra key was needed to be made and had questions on car I was taken care of in a timely manner -- he helped answer questions I had on operating the car. He was very courteous and I will come back when need I was taken care of in a timely manner -- he helped answer questions I had on operating the car. He was very courteous and I will come back when need arises. More

Oil Change / rotate tires Service people were friendly but work took over an hour. Message center was not reset. Tire pressure warning light was reset. Coffee and popcorn w Service people were friendly but work took over an hour. Message center was not reset. Tire pressure warning light was reset. Coffee and popcorn was fresh. More

Satisfied Good service, friendly sales person, very happy. Jake was the reason we purchased from Community Honda. His knowledge, hard work and people skills w Good service, friendly sales person, very happy. Jake was the reason we purchased from Community Honda. His knowledge, hard work and people skills were bar-none. More