Community Honda of Orland Park

Unauthorized credit check Paid cash, instructed salesperson on 2 occasions that we were not authorizing a credit check. Salesperson misrepresented the credit application as Sta Paid cash, instructed salesperson on 2 occasions that we were not authorizing a credit check. Salesperson misrepresented the credit application as State required paperwork. GM quoted the Patriot Act said it was his process to run a credit check in order for him to comply with Patriot Act/OFAC check. Research reveals that a credit check is not required for OFAC check. Honda of America was contacted but their reply was to contact the dealership, not their responsibility. Hope this doesn’t happen to any other senior citizens. More

Fast and friendly service Fast friendly, courteous, efficient, service. The service department is always eager and ready to help with any problems you have with your Honda. Tha Fast friendly, courteous, efficient, service. The service department is always eager and ready to help with any problems you have with your Honda. Thank you More

Consistent Community Honda is like a perennial All-Star athlete—consistent in all that they do and done with a smile. Never disappointed in their service! Community Honda is like a perennial All-Star athlete—consistent in all that they do and done with a smile. Never disappointed in their service! More

Amazing Everyone was super nice ! I love the waiting area! Very great customer service!!! If you had any other questions they knew the answer! I would def. re Everyone was super nice ! I love the waiting area! Very great customer service!!! If you had any other questions they knew the answer! I would def. recommend! More

Community Honda Orland Park Jay Hill was wonderful to work with at community Honda Orland Park. He called me to let me know what was going on with our Van. Jay kept me up to date Jay Hill was wonderful to work with at community Honda Orland Park. He called me to let me know what was going on with our Van. Jay kept me up to date on all the details. Our experience was a great one. Thank you More

Great quick service Was taken care of immediately and all issues resolved at a very fair price. Randy was great and I will do business with him again in the future. Was taken care of immediately and all issues resolved at a very fair price. Randy was great and I will do business with him again in the future. More

The Wait While the work was fine and the people friendly enough, I don’t think I’ll go back. At least not for an oil change. I made an appointment for 11 am fo While the work was fine and the people friendly enough, I don’t think I’ll go back. At least not for an oil change. I made an appointment for 11 am for an oil change and tire rotation. I arrived at 11:04 and didn’t get out until 1:06 pm. They initially told me it would take an hour or an hour and a half to do the work (which I thought was long to begin with). I was going to be given priority because I had an appointment. I think it’s pricey for an oil change already but I figured I do it at the dealer for warranty purposes. Two hours is just unacceptable for this. If things are busy, don’t make the appointment. Or don’t take drive ups when you have a full appointment schedule. I’ll get it done cheaper and faster somewhere else next time. More

Everyone I dealt with was friendly and helpful. Bob Mancini kept a promise...nuff said! Cezar Diaz went above and beyond. You are lucky to have someone with such a great attitude and who is willin Bob Mancini kept a promise...nuff said! Cezar Diaz went above and beyond. You are lucky to have someone with such a great attitude and who is willing to help solve any problem. I would recommend Community based on the customer service I received from these two people. More

Pleasant Service As always, the customer service I received was wonderful. This was the second time Jay Hill, Service Advisor, assisted me. He's very polite, friendly As always, the customer service I received was wonderful. This was the second time Jay Hill, Service Advisor, assisted me. He's very polite, friendly, and completes the paperwork process quickly! The individuals who worked on my vehicle did a wonderful job, and I always appreciate their great service. All the workers there had promising attitudes and were very welcoming. I will absolutely continue to bring in my vehicle to the Orland Park location. Thanks guys! More

Slowest Car Servicing Possible I recently visited this dealer to have my truck serviced and I received the slowest services that I’ve ever experienced. My appointment was for 9:30am I recently visited this dealer to have my truck serviced and I received the slowest services that I’ve ever experienced. My appointment was for 9:30am and they didn’t finish with my car until 12:30! I was extremely disappointed. More