Community Honda of Orland Park

Lies and Misrepresentation I was contacted by Kathy Cortino, their internet Manager. I discussed with her at length my parameters and obstacles in my search for a 2016 Honda Acc I was contacted by Kathy Cortino, their internet Manager. I discussed with her at length my parameters and obstacles in my search for a 2016 Honda Accord EX. A major obstacle was getting more for my trade in of a 2015 Chrysler 200S. She emphatically told me that this specific model was a "hot" demand, and that her dealership had the ability to offer above market prices for this type vehicle. I drove an hour each way, not including my time at the dealer, predicated on what seemed to be a more promising opportunity. I met with the GM (Tim?), and their Sales guy (Steve), and I'm convinced that Kathy never discussed my issues with them. They offered me the same trade in allowance as a previous dealer, and contradicted the assurance given me by Ms. Cortino. She misrepresented herself, and wasted my time. STAY AWAY! More

Great experience buying a Honda Odyssey My wife and I bought a 2016 Honda Odyssey from Community Honda in Orland Park. Our salesman, Larry Patient, provided an excellent hassle-free experien My wife and I bought a 2016 Honda Odyssey from Community Honda in Orland Park. Our salesman, Larry Patient, provided an excellent hassle-free experience. He patiently (no pun intended) answered all of our questions and took us out for two test drives. Before we drove away, he helped us connect our phones to the van's hands free setup. I recommend Larry to anyone looking for a relaxed buying experience in a low pressure environment. More

If anything go for Larry Wonderful Car buying experience with dealer Larry Patient. I had went to multiple dealers and had a horrible experience, one even held my car keys whi Wonderful Car buying experience with dealer Larry Patient. I had went to multiple dealers and had a horrible experience, one even held my car keys while saying they were getting my car appraised but pretty much kept me captive not giving my keys trying to get me to buy. With Larry it was straight to the point, he cut all the crap out of back and forth and got me the best deal. The whole process once I decided was very quick. I literally went back to him because he was honest and was a real person instead of a hard sales person. He promised to be there for me when ever I needed him, even when i just come in for general service. I believe him and am happy i purchased from Him. If your thinking of buying a Honda go to community Honda and ask for Larry. RM More

charged for a loaner car My girlfriend has had four Hondas in the last 12 years. All of which she had serviced at the dealer. She recently had to leave her vehicle for sever My girlfriend has had four Hondas in the last 12 years. All of which she had serviced at the dealer. She recently had to leave her vehicle for several days due to a very expensive repair. When we asked about a loaner we were told we could pay for one. Now her car is a 2012 and has almost 100,000 miles, but she has been a loyal customer for many years. She will in the near future be purchasing a new vehicle. Probably not a Honda though. This was all brought to their attention and their response was all the dealers do it that way. That isn't so, I have had Hyundais and never had to pay for a loaner. Toyota and Chevy also don't make you pay for a loaner. This is just bad customer service in my opinion. More

Great Customer Service Mr. Larry Patient helped me a lot with the process he was honest and reliable. Although I didnt get the car since I was not approve for the finance. Mr. Larry Patient helped me a lot with the process he was honest and reliable. Although I didnt get the car since I was not approve for the finance. I will definitely come back here and recommend it to my friends More

Experience at Community Honda My husband and I had a great experience at Community Honda in Orland Park. Our salesperson, Larry Patient, was very kind and knowledgeable. He answer My husband and I had a great experience at Community Honda in Orland Park. Our salesperson, Larry Patient, was very kind and knowledgeable. He answered our questions and wasn't pushy like your typical car salesperson. More

Moe is the man!!! I came in the dealer to see what offers they had on the accords. I was greeted by Moe, He helped me find they model I wanted in the right color i like I came in the dealer to see what offers they had on the accords. I was greeted by Moe, He helped me find they model I wanted in the right color i liked. He went above and beyond on the sale and I would recommend anyone to go see him. I got the car of my dreams for even cheaper then I though. More

two cars two bad experiences I bought a civic hybrid here and then after it crapped out on me (failed battery) I was dumb enough to trade it in (way below value) toward a Honda Ci I bought a civic hybrid here and then after it crapped out on me (failed battery) I was dumb enough to trade it in (way below value) toward a Honda Civic HF, which I overpaid for. i should have walked out. A few days later when I came back complaining about interior noise (there is a very irritting buzzing noise in the dash and a heater tht sounds like it is on its last leg) I was told that it was normal. More

Great Salesman, Big Relief!! I dreaded having to replace a car I'd driven for years but was forced to replace it when I was hit. At a friend's advice, I went to Community Honda, w I dreaded having to replace a car I'd driven for years but was forced to replace it when I was hit. At a friend's advice, I went to Community Honda, where I met my salesman, Larry Patient. I was dreading the experience and he made it so easy for me. He listened to what I liked about my old car and in no time had found me a perfect car. Funny, I never would have thought of test driving it, but he suggested I give it a try and it was perfect. Everything about the experience was MUCH EASIER and LESS STRESSFUL than I imagined. The salesman's last name, Patient, suits him. I left Community Honda that same day with a new (used) car. Thanks Larry! More