Community Honda of Orland Park

Very nice staff I was greeted right away very friendly and way better than planet Honda very fast work I got my car an hour before the expected time I was greeted right away very friendly and way better than planet Honda very fast work I got my car an hour before the expected time More

Service issues Service are is to unorganized. Customer rep. should not be taking calls when customers are standing in line. I can't wait 2 hours or more for an oil c Service are is to unorganized. Customer rep. should not be taking calls when customers are standing in line. I can't wait 2 hours or more for an oil change. More

Recall service / maintenance Smooth service. I. did not have to wait at the waiting area since they gave me an option if I wanted to go somewhere (free lyft). It was also nice t Smooth service. I. did not have to wait at the waiting area since they gave me an option if I wanted to go somewhere (free lyft). It was also nice that the services were covered by warranty and my plan. More

Honda experience Bring my car here every time. Good service although I haven’t been anywhere, so Community Honda keeps me coming back. I will keep coming here for serv Bring my car here every time. Good service although I haven’t been anywhere, so Community Honda keeps me coming back. I will keep coming here for service to my vehicle. More

Noise in car. Took the car in for a rattle noise I was hearing behind the dash. Took it the first time and the noise wasn’t duplicated. Took it the second time nois Took the car in for a rattle noise I was hearing behind the dash. Took it the first time and the noise wasn’t duplicated. Took it the second time noise was heard but then wasn’t duplicated by the tech, so they couldn’t touch my car. I couldn’t get a loaner because they couldn’t keep my car because of the noise not being there- even though my car is under basic warranty. Took the car a third time because the noise was there and left the vehicle there with them. Got a call few hours later that the car was done. I get there and I’m told concern cannot be duplicated, at this point I was kind of frustrated. The service writer that dispatched me (Bobby Mitsos) sensed my frustration and asked me what the problem was. I told him what was going on and for some reason he knew what my problem was right away. He said some caps on my strut towers where the culprit of my noise, we took them off and I drove the car and noise was GONE! What aggravates me is that he was the only one that knew about this issue and not anyone else. I’m assuming this has happened before. Maybe after multiple times of me going they would have tried to figure it out. I will still bring my car there but just wanted to share this concern, to help someone that might come in with the same issue down the road. More

Replaced battery and b1 service My service was great but I asked for a car wash, the car was washed but it was still dirty on the outside when I got it back. My service was great but I asked for a car wash, the car was washed but it was still dirty on the outside when I got it back. More

Service center They were very kind and courteous of everything that they had done on my car and they tell me what I needed to have done and the price was just right They were very kind and courteous of everything that they had done on my car and they tell me what I needed to have done and the price was just right I even use a coupon that they were able to takeoff and knock off some of the price that it cost to have the car fixed More

Finally Done🎉 After numerous attempts to have items fixed on my vehicle, they have done it. When I made the 9am appointment I was skeptical as this was the first t After numerous attempts to have items fixed on my vehicle, they have done it. When I made the 9am appointment I was skeptical as this was the first time they didn’t have me leave the car and give me a loaner. I was told it would only take and hour. When I checked in I let Bill Savage, the Service Advisor who took care of me, know that I had to be in Lombard by 11:15 and I was told the service would only take an hour. He said he would let the technicians know. Shortly after the hour had passed I went to him to see how much longer it might take and he was already working on my paperwork and handed me my keys and told me I could go before he finished up. All is well. Only complaint is that, again it was a wait to be checked in as there was only one service advisor inside. Bill had come in from garage to take care of me. More

2013 Sonata Each and every person I dealt with at Community Honda was excellent and knowledgeable of their vehicles. The sales managers were not pushy and the sal Each and every person I dealt with at Community Honda was excellent and knowledgeable of their vehicles. The sales managers were not pushy and the salesmen were very laid back allowing me to think the whole deal through. More

Repair Awesome service. I cannot remember the name of the service tech but he was thorough and considerate. I appreciated his kindness. I hope you send me Awesome service. I cannot remember the name of the service tech but he was thorough and considerate. I appreciated his kindness. I hope you send me coupons. I have been bringing my Honda vehicles to Community since 2004. More