Community Honda of Orland Park - Service Center

Paid $120 for NOTHING Paid $120 for "mis-diagnosis" and no repairs. After waiting 2 hours, I was told to call my Insurance company because both problems (occasional start- Paid $120 for "mis-diagnosis" and no repairs. After waiting 2 hours, I was told to call my Insurance company because both problems (occasional start-up difficulty and right directional light speed) were "accident related" from 2 years ago. They guessed there was a short in the electrical system and would have to take body of car apart. Even though they could not pinpoint the problem, I was charged $120. I went to the body shop where car was repaired 2 years ago and they told me all I needed was a replacement bulb for my right turn signal, and referred me to their mechanic. They also told me a difficult start up and bulb were not related. I needed to replace right directional blinker and a look/see at how the car started up, so I went to a mechanic and paid $104.16 for new bulb and inspection of start-up. After purchasing and maintaining 4 Hondas at this dealership over the past 20 years and being a 73 year old woman, I won't be returning for any service in the future. I have found a new mechanic. As you can see, I wasted time and spent $224.16 for something that cost $104.16. More

I like the dealership. The only problem was that I sent my uneducated son to get a simple oil change. By the time service game him estimates, the bill was over $700. I don’t mind if the car needed it. The my uneducated son to get a simple oil change. By the time service game him estimates, the bill was over $700. I don’t mind if the car needed it. The problem is that this car is a very low mileage car. I felt like he was taken advantage of. Next time, I’ll take the cars myself. More

Getting pricey for senior citizens Although we purchased the Fit brand-new from this dealer and have always returned for regular maintenance (as done this visit), we now had a $170 fee Although we purchased the Fit brand-new from this dealer and have always returned for regular maintenance (as done this visit), we now had a $170 fee added on just to look at where we reported noise under car and tell us “this is something we can’t fix.” In addition, much longer wait than originally estimated even with pre-scheduled appointment, but other work done well. More

Outstanding Cust Service , Advisors - Cashiers-Porters and Tech all do great work. Car was washed and looked great. Thanks for making the experience a Great one and Tech all do great work. Car was washed and looked great. Thanks for making the experience a Great one More

Courteous and friendly The only issue is the time of Courteous and friendly The only issue is the time of getting an oil change! Coffee not readily available. Cameron was fantastic!! I will be back Courteous and friendly The only issue is the time of getting an oil change! Coffee not readily available. Cameron was fantastic!! I will be back More

Coupons on website could not be used-left front tire was fla Tire was flat-vehicle picked up. I asked for premium car wash for inconvenience and I was told to speak with manager. I felt it should be a given. Tire was flat-vehicle picked up. I asked for premium car wash for inconvenience and I was told to speak with manager. I felt it should be a given. More

They were awesome. They picked up my car/ serviced it / and brought it back to me. Really helpful during Covid Pandemic. They were polite and professional. and brought it back to me. Really helpful during Covid Pandemic. They were polite and professional. More

Fantastic service Everyone I dealt with was super kind. Went beyond the normal service, The porters were great also. I was kept informed during the process. Have b Everyone I dealt with was super kind. Went beyond the normal service, The porters were great also. I was kept informed during the process. Have been going there for many years for service and I will continue going there. More

Don’t remember service guys name but was very nice. I usually go out to Matteson planet Honda but they changed owners so I thought I stay close to home It could of been Greg usually go out to Matteson planet Honda but they changed owners so I thought I stay close to home It could of been Greg More

Clean and friendly service department. Knowledgeable , Clean and friendly service department. Knowledgeable , price was fair on the workmanship . Car was returned clean . All employees I spoke with whe Clean and friendly service department. Knowledgeable , price was fair on the workmanship . Car was returned clean . All employees I spoke with where friendly and nice . Recommend this dealership highly More