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Community Honda of Orland Park - Service Center
Orland Park, IL
1,070 Reviews
1,070 Reviews of Community Honda of Orland Park - Service Center
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June 10, 2020
I called Randy for an appointment for an oil change and tire rotation, and was out the door with a Clean car in under 1 hour. tire rotation, and was out the door with a Clean car in under 1 hour. More
by JONDRUS9975
Verified CustomerEmployees Worked With
June 10, 2020
Spent over 4 hours in the dealership waiting for a oil change, tire rotation and they needed to remove a rock that got stuck near the tire axle. After about 2 hours the guy said everything is done and it change, tire rotation and they needed to remove a rock that got stuck near the tire axle. After about 2 hours the guy said everything is done and it should be 10-15 more mins and it was 2 more hours! Also I have bumper to bumper extended warranty so the guy ensured me that I won’t be paying for anything other than the oil change and tire rotation. Then at the end he said that my warranty won’t cover it and they are gonna split the cost to remove the rock with me pretending that that’s the only way the mechanic gets payed. So basically I have no choice other than to pay an extra 60 bucks even though I was ensured I wouldn’t at the beginning. And 4 hours?! After they said they were done after 2? Don’t count on me going there again, probably the worst service I’ve received from any business ever. More
by Anasouri
Employees Worked With
He was a young guy who’s name started with a K
June 01, 2020
Easy service appointment, no issues. The appointment was started on time and completed on time. We will be back for future services. Thank you so much. started on time and completed on time. We will be back for future services. Thank you so much. More
by MORTEGA4
May 28, 2020
I have been with this dealership for over 30 years. They have always provided the best service a customer could ask for and staff is always friendly and helpful. have always provided the best service a customer could ask for and staff is always friendly and helpful. More
by Auntyv1
Employees Worked With
Other Employees :
Jim Lojas and Vanessa at the cashier’s desk., Wayne Neven, Zack Plautz
May 28, 2020
I was told the service would take 1.5 hours but ended up taking over 2 hours. I was not kept informed of the delay and had to go to the desk multiple times. The service rep said he was getting my paperwork taking over 2 hours. I was not kept informed of the delay and had to go to the desk multiple times. The service rep said he was getting my paperwork ready but when I checked back 20 minutes later still hadn’t started. I explained I was now late for work. When my car finally finished I noticed there were 2 full bottles of AWD fluid in the front seat. When I went inside to see if the service was complete, instead of handling my concern he told me to wait, dialed a number and spoke with another customer. He claims he watched them put it in but I am not confident in the service that was completed. Would not recommend having service done here. Doesn’t complete ontime, poor customer service, and doesn’t instill confidence in work being completed. More
by Blue
Employees Worked With
May 27, 2020
Excellent dealership! I always receive quality and professional service. The staff is informative and patient. I would definitely recommend Community Honda to my friends and family. I paid my car of professional service. The staff is informative and patient. I would definitely recommend Community Honda to my friends and family. I paid my car off and will buy my next car from that dealership. More
by SUNNY9131
Employees Worked With
Bob Mancini, Jake Mueller, Zack Plautz
May 25, 2020
Than you for the excellent service!,I did my Honda service in the community Honda in May. Zach and other two employees to picked up my car from my home and returned my car back to my home after the s service in the community Honda in May. Zach and other two employees to picked up my car from my home and returned my car back to my home after the service in order to protect our health. Thank you, Zack! More
by YUANYINGPENG2003
Employees Worked With
Zack Plautz
May 24, 2020
Made my car like new again. Will go back. Great follow Made my car like new again. Will go back. Great follow through. Friendly from begiinng to end. Please stop by grab some popcorn and enjoy Made my car like new again. Will go back. Great follow through. Friendly from begiinng to end. Please stop by grab some popcorn and enjoy More
by Chipform
May 22, 2020
Horrible sold a certified vehicle knowing it had been in an accident and didn't disclose the information. Furthermore I was provided inconsistent information from the service advisor and leadership team. an accident and didn't disclose the information. Furthermore I was provided inconsistent information from the service advisor and leadership team. More
by CRISTIN_ALEXANDER
