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Community Honda of Orland Park - Service Center

Orland Park, IL

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1,070 Reviews

1,070 Reviews of Community Honda of Orland Park - Service Center

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March 11, 2020

Service was great. William drove the vehicle to listen to the noice because I couldn't explain the noice. After technician check the vehicle he explained to me. I brought two vehicles that day. Both times Wi More

by SEETHAU
Recommend Dealer
Yes
Employees Worked With
Bill Savage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2020 -

Community Honda of Orland Park responded

Thank you so much for taking the time to leave us your amazing feedback! We are thrilled to hear that William was able to make your experience with us a great one. Make sure to visit us again soon!

March 10, 2020

Very satisfied with your service. Since I bought my car at your dealer I only have had good experience, please continue doing that quality of service. The only but, is when the car was More

by EVANGELINA.DEPAZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Piunti
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Mancini
Mar 11, 2020 -

Community Honda of Orland Park responded

Evangelina, we appreciate your amazing review! Please do make sure to come to visit us again soon. Until then, take care!

March 09, 2020

I always have a good feeling that the service I receive will be done correctly and at a fair price when I deal with Bill Savage. More

by BSOLCZYK
Recommend Dealer
Yes
Employees Worked With
Bill Savage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2020 -

Community Honda of Orland Park responded

Thank you for taking the time to leave such positive feedback! We will make sure to pass on your review to Bill, he will appreciate hearing your feedback. Visit us again soon!

March 09, 2020

John Studniarz who I've dealt with twice now is the worst. Unorganized, takes unnecessarily long, ask irrelevant questions. Needs to be retrained. Shameful, disappointing. More

by Echoj0716
Recommend Dealer
No
Employees Worked With
John Studniarz
Mar 10, 2020 -

Community Honda of Orland Park responded

We want to apologize that we have not met your expectations the past two visits. We strive for excellence and we would like to discuss this to see if we can rectify the situation. If you could please give our Service Manager Scott Boomsma a call at 708-364-2600

March 03, 2020

Randy was very helpful and made sure I was taken care of in regards to my car and was very caring and polite! Great customer service More

by AVSHAW2
Recommend Dealer
Yes
Employees Worked With
Randy Pribyl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2020 -

Community Honda of Orland Park responded

We appreciate your kind words about Randy, we'll be sure to pass along your comments to him! Thank you for this amazing review! We hope to be of service to you again soon!

February 28, 2020

Considering my car sat there for 3 days before looking at it then giving it back to me with several things not working to Then bringing it back and try fixing it again to then order parts and having to take More

by TRACY317
Recommend Dealer
No
Employees Worked With
Zack Plautz
Mar 11, 2020 -

Community Honda of Orland Park responded

Tracy, thank you for taking the time to leave us your feedback. We are extremely disappointed to hear that your experience with us may have been a negative one. Please do reach out to General Manager Joe Vanerio at 708-364-2610 to further discuss your experience with us. We look forward to your call.

February 27, 2020

I was given a 6:30 oil change appointment and it still took 1 1/2 hours. What’s the point of the appointment? Was told, yet again, that we need slot of work done to the car. Well known mechanic in our are More

by P.ANDLER
Recommend Dealer
No
Employees Worked With
Don’t remember
February 25, 2020

The only complaint is that there were only two people at the desk so he time to get checked in was lengthy. felt there should have been a few more employees. At least one to check people in. There was quite More

by CPICCOLO1212
Recommend Dealer
Yes
Employees Worked With
Greg Piunti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James McElligott
February 23, 2020

Came for oil change. Service rotated tires after I said not to. Rotated back then they lost the wheel lock key. Someone needs to review service rep. More

by BIKER246
Recommend Dealer
No
Employees Worked With
Kenny, Scott
February 23, 2020

I I brought my 2019 on. insight to community and would I recommend Zachary . He got the jobdone . And on time. I would recommend to everyone. More

by LCAPUTO90
Recommend Dealer
Yes
Employees Worked With
Zack Plautz
Feb 24, 2020 -

Community Honda of Orland Park responded

Thank you for your honest review. We appreciate your positive feedback and look forward to seeing you again during your next visit with us here at Community Honda!

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