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Community Honda of Orland Park - Service Center

Orland Park, IL

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1,070 Reviews

1,070 Reviews of Community Honda of Orland Park - Service Center

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January 08, 2019

Cesar is capable & pleasant My car was recalled for a software correction-the staff got me in and out in less time than was forecasted even though it was a busy day. I also got n More

by Barbie
Friendliness
Recommend Dealer
Yes
Employees Worked With
Cesar Diaz
Jan 10, 2019 -

Community Honda of Orland Park responded

It's awesome to hear that your service visit was stress-free and quicker than expected! Thank you for all of your feedback and please let us know if we can help you further.

January 08, 2019

Expert Service I always take my car here for oil changes. I have never had a problem and I feel the experienced technicians know Honda cars best. More

by JAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Pribyl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2019 -

Community Honda of Orland Park responded

Thank you for the five-star review and kind words. We sincerely value your business and look forward to your next visit!

January 07, 2019

Great service The make quick work of the drop, service and pickup. When they say it will only take a hour that is how long it takes the service advisor has a great More

by wagner-jim
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Schultz
Jan 10, 2019 -

Community Honda of Orland Park responded

Thank you for your feedback and thank you for choosing us!

January 07, 2019

Second time no better Again waited close to 20 minutes to check in and I was the only person waiting with three people at their stations and only one with a client. Went in More

by FoxyRoz
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Zack Plautz
Jan 10, 2019 -

Community Honda of Orland Park responded

We would very much like to assist you in any way possible to resolve any issues. Please reach out to Joe Vanerio at 708-364-2610 at your earliest convenience and we look forward to hearing from you!

January 07, 2019

Starter My problem was quickly diagnosed as a bad starter. Replaced and I was on my way. I always recommend Comunity Honda for their excellent service depart More

by BSOLCZYK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Savage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Vanerio
Jan 10, 2019 -

Community Honda of Orland Park responded

Thank you for telling us about the excellent service you received! We're glad your issue was quickly fixed and we look forward to welcoming you again in the future.

January 06, 2019

Very happy customer Everything was great from the time I arrived until The time I picked up my car. Bill did an outstanding job of updating me during the day about my ve More

by BENZITO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Savage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wayne Neven
Jan 07, 2019 -

Community Honda of Orland Park responded

Thank you for your kind words and review. If you need more help, our team is available to talk -- safe travels!

January 06, 2019

Pathetic, horrible, disgusting I will never visit Community Honda ever again. I visited for an oil change and Ryan tried to sell me everything, but that. Ryan tried to convinced to More

by LTAYLORJR25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ryan Marlow, Ryan Oles
Jan 09, 2019 -

Community Honda of Orland Park responded

We take all feedback very seriously and we are unhappy to hear you had a frustrating experience. Please reach out to Joe Vanerio at 708-364-2610 so that we may hear more from you about your specific situation and what we may do to make it right.

January 02, 2019

In for options Out with damage Brought new car in for purchased options. Came out with damaged bumper. Service Department is worst I have ever been too. Very slow check in. Sa More

by FoxyRoz
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Bryan Schultz, Bob Moran
Jan 07, 2019 -

Community Honda of Orland Park responded

We're very unhappy to hear you had an unsatisfying experience at our service department and we take your feedback very seriously. We would like to learn more about what happened to work out how we may assist you with any issues. Please reach out to Joe Vanerio at 708-364-2610 at your earliest convenience and we look forward to hearing from you!

January 02, 2019

Proffessional and courteous Prompt and friendly took my vehicle in timely manner very friendly and personable my vehicle was serviced and delivered when I was told it will be More

by Tadros_mansour
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Diaz, Robert Johnson
Jan 07, 2019 -

Community Honda of Orland Park responded

We greatly appreciate your business and we're thankful you chose us!

December 31, 2018

Disappointed Manager did not follow through on everything promised after Honda service fell short. I assumed buying a Honda and getting it serviced there meant tha More

by JENNIFERLEGIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bob Moran
Jan 04, 2019 -

Community Honda of Orland Park responded

We are very disappointed to hear you have not been satisfied with your experiences at our dealership and we would really like to hear more about the issues you have had to see how we may resolve them for your now and in the future. Please reach out to Joe Vanerio at 708-364-2610 as soon as you are able and we look forward to hearing from you.

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