Community Honda of Orland Park - Service Center

Fantastic service Great service I have been going here for the last 11 years - always very knowledgeable & keeps you aware of potential problems ahead of time. Overall Great service I have been going here for the last 11 years - always very knowledgeable & keeps you aware of potential problems ahead of time. Overall service is exceptional Salesmen willing to take the time to answer questions regardless if you're buying at the time or not. More

Oil change Fast service even though I was a walk in. Bought this car there and will buy another from them. Great deals,nice people free coffee and popcorn. Fast service even though I was a walk in. Bought this car there and will buy another from them. Great deals,nice people free coffee and popcorn. More

Good Experience Went in for an oil change. Made an appointment. Things went smoothly and was taken care of in a timely fashion. I would recommend this dealer to every Went in for an oil change. Made an appointment. Things went smoothly and was taken care of in a timely fashion. I would recommend this dealer to everyone. Dennis in sales really knows his stuff. More

Wonderful service department Always pleasant, courteous and knowledgeable. I always come back to Community Honda as I have always found them to be reliable and have bought both of Always pleasant, courteous and knowledgeable. I always come back to Community Honda as I have always found them to be reliable and have bought both of my vehicles here with no hassles. More

Great Service Great people to deal with always feel welcome there and no pressure to purchase. Will bring all of my cars here for service in the future! Great people to deal with always feel welcome there and no pressure to purchase. Will bring all of my cars here for service in the future! More

Excellent Service! Everyone was great! My service rep “Bobby” was excellent! Explained everything to me in detail, knew his chops about what would be done in my inspecti Everyone was great! My service rep “Bobby” was excellent! Explained everything to me in detail, knew his chops about what would be done in my inspection & went over final results with me as well, explaining what was good & what may need attention in the future! I will continue to go here for service....even if the car is a 1999! More

Normally excellent, but not this time I normally have nothing but accolades for this dealership, service and individuals. But this time, let’s just say, if this was my first visit, it woul I normally have nothing but accolades for this dealership, service and individuals. But this time, let’s just say, if this was my first visit, it would be my last. I took my car in, as a shield on the underbelly was dragging. My appointment was for 7:30 (11/26/18), but I arrived at 5:00. When I dropped my car off, I told Ceaser, it would be fine, if I picked up the car the next day. Around 7:00, I received a phone call from Ceaser asking if the work on my car could be pushed back until Tuesday and he assured me someone would look at it first thing in the morning. I told him that would be fine. I ask I should expect a phone call when the work was done? Ceaser said “yes” and he would make a note on the account stating to have this work done first thing in the morning and to call. On Tuesday (11/27/18), I had not heard from Honda and I called at 10:10 am. I spoke to a receptionist, who paged Randy. Randy never answered his page and I got bumped back to the receptionist. The receptionist stated she would take my name and number and have either Randy or another service rep call me as soon as they were available. By 11:35 am, I still had not received a phone call, thus I called again. I find it hard to believe everyone was so busy, that no one could call back in 85 minutes. I spoke to the same receptionist and she stated she would page Bob, the service manager. He never answered the page and I was disconnected. I called back at 11:40 and finally spoke to Bob. Bob stated Ceaser was not scheduled to come in until noon. That is when I stated, I am pretty sure Ceaser is not working on my car and I really do not need to know Ceaser’s work schedule. Bob proceeded to tell me he was not to report until noon also, but he would take my call and get back to me. Again, I do not care about Bob’s schedule and I am sure there was another manager or other supervisor available in the morning when the business opened. At 11:49, Bob called me back. He stated my car was done and available for pick up. I went through the roof. No one called me. I had no idea what work was to be done, much less completed and if I had been told in a more timely manner I could had made 1 trip to the area, instead of having to make a specially trip at around 6 pm. At least 6 hours after my car could have been picked up. All times above are time stamped on my cell phone for accuracy. More

Helpful Friendly but long wait time just to be checked in, good overall experience. However, they have been unable to detect the noise that I hear when ai Friendly but long wait time just to be checked in, good overall experience. However, they have been unable to detect the noise that I hear when ai start the car More

Service (this time) was fine Overall I’m disappointed with community Honda and their blatent avarice. I would not recommend them for car sales. They are deceptive in their car s Overall I’m disappointed with community Honda and their blatent avarice. I would not recommend them for car sales. They are deceptive in their car sales. More

Perfect oil change The service technician was knowledgeable and courteous. He readily answered all of my questions and supplied me with requested information. I hope to The service technician was knowledgeable and courteous. He readily answered all of my questions and supplied me with requested information. I hope to work with him on my next visit! More