Community Honda of Orland Park - Service Center

Great Service at Community Honda I have been very pleased with the service at Community Honda. The service reps are always pleasant as well as hrlpful. Cesar made sure that we got the I have been very pleased with the service at Community Honda. The service reps are always pleasant as well as hrlpful. Cesar made sure that we got the most out of our prepaid service plan which we greatly appreciated. More

Crappy product with no resolution My brand new Honda Pilot, with less than 1900 miles, has been in for service repeatedly. It still isn’t fixed. They sent my home last week stating t My brand new Honda Pilot, with less than 1900 miles, has been in for service repeatedly. It still isn’t fixed. They sent my home last week stating that they had repaied a rattle...it took me one block to know that it was not fixed. They don’t seem to care....make me feel like I’m a pain or being too particular. But when my new Honda makes more noise than my 11 year old Honda - something seems wrong to me. I hate the Pilot and dislike and distrust Community Honda for selling it to me. I also distrust the Service department as they seem to be guessing as to what the issue is. More

Glad to have a good service agent Even though the time for repair was exceeding long, mainly due to the insurance companie trying to substitute replacement parts that were anything but Even though the time for repair was exceeding long, mainly due to the insurance companie trying to substitute replacement parts that were anything but NEW. The communication with the service agent Randy Pribyl was exceptional. He called almost everyday with the latest updates. Finally with all the replacement parts being new I received my car and even afterwards the service agent called to check on whether I was satified with the repair. More

Ok service Service was ok. They do not offer free tire rotations for Honda vehicles and no complimentary car wash was given I was told that the car wash was clo Service was ok. They do not offer free tire rotations for Honda vehicles and no complimentary car wash was given I was told that the car wash was closed at 10:00am. More

Battery Bryan was extremely helpful and I will be looking for him on my next visit. He saved me time and money due to a problem caused by an auto parts compan Bryan was extremely helpful and I will be looking for him on my next visit. He saved me time and money due to a problem caused by an auto parts company. More

Service was completed but the time it took was inaccurate. The car was not even started by the time I was told it would be done. Also the person I started wor was completed but the time it took was inaccurate. The car was not even started by the time I was told it would be done. Also the person I started working with was not the same as person that explained things at the end. More

recall air bag recall service was done in a timely period. I had additional routine service done at the same time. I waited so I was given upates air bag recall service was done in a timely period. I had additional routine service done at the same time. I waited so I was given upates More

Courteous, patient and efficient. Customer Service representative, Brian was very helpful. As I shared my budget limits, He patiently explained needed service and, priorities and possi Customer Service representative, Brian was very helpful. As I shared my budget limits, He patiently explained needed service and, priorities and possible options about the repairs needed. He addressed questions and concerns I raised at this visit. concerns. The Service Department has always been helpful and courteous. I give them an "A" all around. More

recall passenger air bag Bryan was very courteous and immediately answered any questions I had about this service. There was ample seating, with coffee and water available an Bryan was very courteous and immediately answered any questions I had about this service. There was ample seating, with coffee and water available and the showroom had additional seating. More

Very Satisfied they did a great job fixing all the issues with my car. Cesar was very informative and knowledgeable. The issue with my radio freezing and the three they did a great job fixing all the issues with my car. Cesar was very informative and knowledgeable. The issue with my radio freezing and the three beeps was totally rectified. I do feel the $99 to program a new key fob was excessive. More