Community Honda of Orland Park - Service Center

Excellent customer service! I had consistently gone to 2 other dealers for service, and both places have constantly told me that my car needed more service or parts. However; I o I had consistently gone to 2 other dealers for service, and both places have constantly told me that my car needed more service or parts. However; I only drive my kids to school and work. I also take very good care of my car. I wanted to come to this dealer to see if my car did in fact need other services as I have been told. Thankfully the service advisor named Bobby Mitsos confirmed to me that my vehicle didn’t need any other services. He took note of all the issues I was told my car had, and he proved to me that my vehicle was in great condition. I am very happy with my experience at this dealer and I plan on getting my future services done at this dealer. More

Battery Replaced Greg was excellent in assisting with my service. I am very pleased with his efforts. Thanks for your help and I look forward to coming back. Greg was excellent in assisting with my service. I am very pleased with his efforts. Thanks for your help and I look forward to coming back. More

Very good service and on time when they said it would and keeped me informed when it would be done by text and how much longer it would be and on time when they said it would and keeped me informed when it would be done by text and how much longer it would be More

Recently had service 40K mike check & tire rotation I had a wonderful, kind, efficient service employee, promptly checked me in and gave me thorough update when service was done. Thanks for the great cu I had a wonderful, kind, efficient service employee, promptly checked me in and gave me thorough update when service was done. Thanks for the great customer service area-I need the desk to work while I wait More

Jay is great Jay is always helpful and curteous. He spoke to the insurance about my flat and helped them understand it was not my own fault and they covered it. I' Jay is always helpful and curteous. He spoke to the insurance about my flat and helped them understand it was not my own fault and they covered it. I've had to come in for service a few times this year and he has always been very good. Also, porters pick me up and drop me off without much of a wait. And I appreciate car washes after service. More

Came for service without appointment I came to the service department without an appointment to ask a question about a problem I was having with my 2018 CRV. They took me in and within 90 I came to the service department without an appointment to ask a question about a problem I was having with my 2018 CRV. They took me in and within 90 minutes resolved the problem. More

Professional experience Jay was very professional during my entire experience at Honda. His follow-up during the process was fantastic. Jay explained everything in a way that Jay was very professional during my entire experience at Honda. His follow-up during the process was fantastic. Jay explained everything in a way that was easy to understand and was honest. More

Excellent It’s where I purchased several Honda cars and I trust my vehicle will be professionally cared for. The only service center that I would bring my car t It’s where I purchased several Honda cars and I trust my vehicle will be professionally cared for. The only service center that I would bring my car to. More

New personnel do not treat as previous personnel did There were employees who have left the service area and the new employees just don't treat us the way we were previously treated. We have been loya There were employees who have left the service area and the new employees just don't treat us the way we were previously treated. We have been loyal customers at this dealership for 22 years. That doesn't seem to matter either. Remember. . .It takes months, maybe even years, to cultivate a new relationship between business and consumer. But it only takes one time to kill that relationship. More

Steering wheel shaking Took 4 months to correct and the recommendations to buy 4 new tires for more than $614. Next day tire blew out after midnight and had to get tire chan Took 4 months to correct and the recommendations to buy 4 new tires for more than $614. Next day tire blew out after midnight and had to get tire changed. More