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Community Honda of Orland Park - Service Center

Orland Park, IL

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1,070 Reviews

1,070 Reviews of Community Honda of Orland Park - Service Center

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September 25, 2018

Recall of battery My first time at dealership and such a great bunch of friendly people! Felt very comfortable and knew my car would be well taken care of! Was told app More

by LYN_BRUNI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I thought his name was Jay. But in any case a very personable, professional employee!
Sep 28, 2018 -

Community Honda of Orland Park responded

We're very happy to hear your service experience was a great one! Thank you for your review and we look forward to seeing you again in the future.

September 25, 2018

In & out I called at 7:15am & was able to obtain a same day appointment. I was serviced in about 30 minutes. The intake process was very professional. More

by KGV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Oles
Oct 02, 2018 -

Community Honda of Orland Park responded

We're happy to hear your service appointment was as convenient and easy as it could be! Thank you for your review.

September 25, 2018

Professional service They got my car in and diagnosed. Called me to explain the problem and what could be done. Everything was done before the end of the day More

by Cv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Diaz
Oct 02, 2018 -

Community Honda of Orland Park responded

We're glad to hear your service experience was a great one! Thank you so much for your review.

September 25, 2018

Great service Was one the best service experience in awhile. Everything was promised was delivered. Specially Bob Media was absolutely great. I will recommend to More

by Anthony
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toni Stojcev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2018 -

Community Honda of Orland Park responded

Thank you for your wonderful review about your recent service visit1 We appreciate you taking the time.

September 24, 2018

Repair Reivew Very courtious ant fast repair and nice waiting room. Went to another dealer in downtown Chicago for the same reason and was not satisfied and left w More

by GSM1414
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service work
Sep 26, 2018 -

Community Honda of Orland Park responded

Thank you for your amazing feedback about your experiences with us! We appreciate your review and we hope to welcome you again in the future.

September 24, 2018

great sedvice very helpful customer service rep.Needed touch up paint. service there was great too. Everyone was very polite and helpful. very fast service and ca More

by KRJKRJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Schultz
Sep 26, 2018 -

Community Honda of Orland Park responded

Thank you for your 5-star review! Your feedback is very much appreciated.

September 24, 2018

Fast and convenient! I was very happy with everyone that helped me. It was very convenient and they even fixed my tire pressure light without me asking because I forgot to More

by JAMPHAN83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Pribyl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wilky Bush, Jake Mueller, Anthony Hicks
Sep 26, 2018 -

Community Honda of Orland Park responded

We're happy to hear that your service appointment was super convenient! Thank you so much for your review.

September 24, 2018

Service visit Jay was helpful and kept me updated. He was friendly from the start and explained everything clearly. I thought something was wrong with the struts b More

by johnsonjbk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay
Sep 26, 2018 -

Community Honda of Orland Park responded

Thanks for visiting the service department with your vehicle! We appreciate your review and we hope to welcome you again in the future.

September 24, 2018

Criminal First, Jay talked very fast and quietly obviously trying to push services, but charged for service not done! Then purposely underestimated wait time. More

by MIRELLAMAILBOX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jay hill
Sep 27, 2018 -

Community Honda of Orland Park responded

We're sorry to hear you felt dissatisfied with your service visit. Please reach out to Joe Vanerio at your earliest convenience so that we may hear more about your situation and we look forward to hearing from you.

September 24, 2018

Poor detail service I had my Honda Pilot detailed and from the moment I dropped off to the moment I picked up it has been an underwhelming experience. I was ignored for 1 More

by Rick R.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don't know employees other than Robert the service manager I spoke to at pickup
Sep 27, 2018 -

Community Honda of Orland Park responded

Rick, we sincerely apologize for your experience and we do not find your current situation acceptable. We would very much like to hear from you to learn more and come to a resolution. Please reach out to Joe Vanerio directly at 708-364-2510 at your earliest convenience.

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