Community Honda of Orland Park - Service Center

Rip off I really have tried to give Honda of Orland Park a 2nd chance. Once again they were shading and not honest. They over charge and then once you say you I really have tried to give Honda of Orland Park a 2nd chance. Once again they were shading and not honest. They over charge and then once you say you can’t afford it they somehow come down with price. The wait times are awful. They lie about the times, even with an appointment. You feel like you are being taken advantage there. I highly recommend that no one go there. More

Excellent service and very friendly staff also the place is very clean and nice. The person who took care of me Was very nice and I recommend going to this dealership. staff also the place is very clean and nice. The person who took care of me Was very nice and I recommend going to this dealership. More

Good service Service advisor was very helpful and polite, took care of what we needed for our Honda pilot and got us put of dealership quick even though we didn't Service advisor was very helpful and polite, took care of what we needed for our Honda pilot and got us put of dealership quick even though we didn't have an appointment. More

Good service It’s a nice clean place. A bit busy when I walked in...had to wait a while before I was taken care of, but overall courteous staff. It’s a nice clean place. A bit busy when I walked in...had to wait a while before I was taken care of, but overall courteous staff. More

I brought my van in for repairs the dealership broke the fro We bought our van in for repairs and the dealership broke the front windshield and didn’t tell us we went back into the service department to talk to We bought our van in for repairs and the dealership broke the front windshield and didn’t tell us we went back into the service department to talk to someone. The Service manager was the person that I was trying to explain what happened what happened he rudely cut me off before I could finish talking. He didn’t believe me that they broke the windshield the service advisor that we left the van with said it wasn’t damaged when they left the van with me. He then said he would look into it and get back to me after he looked into it to it took pictures he said it would be within the next day he never called me back I had to call him. He said the windshield might have gotten damaged while the van was there he said they would replace it . we never got one apologie for the broken windshield not from the service manager or the service Director Bob Madia. This dealership doesn’t know the first thing in customer service we will not be bringing our vehicle’s here ever again! More

Extra key was needed to be made and had questions on car I was taken care of in a timely manner -- he helped answer questions I had on operating the car. He was very courteous and I will come back when need I was taken care of in a timely manner -- he helped answer questions I had on operating the car. He was very courteous and I will come back when need arises. More

Oil Change / rotate tires Service people were friendly but work took over an hour. Message center was not reset. Tire pressure warning light was reset. Coffee and popcorn w Service people were friendly but work took over an hour. Message center was not reset. Tire pressure warning light was reset. Coffee and popcorn was fresh. More

Was very satisfied with the service I received. Had an oil change, everyone was very nice and cordial. Was able to get an appointment in a days notice, which I really appreciated, and my car was do Had an oil change, everyone was very nice and cordial. Was able to get an appointment in a days notice, which I really appreciated, and my car was done in a reasonable amount of time. More

Bobby was great to work with on my service Bobby explained everything in detail and answered all of my questions. He made everything very easy to understand and was very quick with responding. Bobby explained everything in detail and answered all of my questions. He made everything very easy to understand and was very quick with responding. And updating me. More

excellent The wait time was quite long for an oil change--one and a half hours. Overall, I was very satisfied. Randy did let me know it would take that long. The wait time was quite long for an oil change--one and a half hours. Overall, I was very satisfied. Randy did let me know it would take that long. I appreciated the complete review of the status of my car, Randy was friendly and helpful. More