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Community Honda

Cedar Falls, IA

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1,067 Reviews

4617 University Ave

Cedar Falls, IA

50613

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1,067 Reviews of Community Honda

November 06, 2020

Always professional and thorough. Highly recommend. The cars are quality and the service is equally as good. I also think that they try to work with your schedule as well More

by Mark. Hecimovich
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Cuvelier, Rick Rosecrans, John Sullivan
Nov 07, 2020 -

Community Honda responded

Thank you for your 5 star review of our dealership. We look forward to your continued business! Sam Porter General Sales Manager Community Honda Cedar Falls, IA

November 06, 2020

Always satisfied with the service department. Fast service and great pricing. They even washed my vehicle. Wouldn’t take it anywhere else. Highly recommended For any kind of service. More

by Jimenez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Cuvelier, Rick Rosecrans, John Sullivan
Nov 07, 2020 -

Community Honda responded

Thank you for your 5 star review of our dealership; our Service Department in particular. We look forward to your continued business! Sam Porter General Sales Manager Community Honda Cedar Falls, IA

November 06, 2020

The sales department and management have been very good however I am less than pleased with the service department and manager. I will continue to use this dealership however I would hope that the service More

by powerse
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Porter, Jeremy Olds, Ron Colson, Bryan Cuvelier, Rick Rosecrans
Nov 07, 2020 -

Community Honda responded

Thank you for your review of our dealership. Thank you for coming to see me about your particular issue. We are using your experience as part of our training on how to handle that situation correctly. I'm glad we were able to work together and get things right. Please contact me anytime in the future., I look forward to your continued business! Sam Porter General Sales Manager Community Honda Cedar Falls, IA

November 05, 2020

As someone who has worked in an auto shop (front desk) , I know how quickly some things should take. Honda was very slow and very over priced for the services I requested. The staff was not very friendly, More

by Joshua Burton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
John Sullivan
Nov 07, 2020 -

Community Honda responded

Thank you for reviewing our dealership; our Service department in particular. We do our best to price our services as competitive as possible compared to other service facilities in the area. I would love to get more of your input on your particular visit, what was done, the cost and how long it took. Your information can help our ongoing training program and it would be much appreciated. You can reach me at 319.234.5800 Ext. 3120. Sam Porter General Sales Manager Community Honda

November 04, 2020

I love my new Honda CR-V Touring. It is exactly what i wanted in a SUV. Thanks for all your help, Ronnie. I appreciate it. More

by lynnjen29
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Olds, Ron Colson
Nov 05, 2020 -

Community Honda responded

Thank you for your 5 star review of our dealership and Ron Colson in particular. I'm glad you enjoyed your purchase experience! Sam Porter General Sales Manager Community Honda

October 30, 2020

Competent, friendly service.I hope Mr. Skarliss's Competent, friendly service. I hope Mr. Skarliss's businesses have recovered from the road work. I was sorry to see he opposed it and considered t More

by screen name
Recommend Dealer
Yes
Employees Worked With
don't know
Nov 02, 2020 -

Community Honda responded

Thank you so much for your 5 star review of our dealership. I'm glad you enjoyed your experience with us. We look forward to seeing you again! Sam Porter General Sales Manager

October 29, 2020

When someone schedules the recall repair you need to TELL them the car will REEK OF GASOLINE. 30 miles home! Husband puking! NOT HAPPY. I would have left him home if I had any clue, because we know he can' More

by kuhlart
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Rosecrans
Oct 29, 2020 -

Community Honda responded

Thank you for your review of our dealership; our service department in particular. I have spoke with the service department employees involved...and you a right. They should have tried to air your Honda out more prior to your pick up as the specific recall did involve the fuel pump and the smell of fuel is inevitable with the repair. We are using your specific experience as a training opportunity on additional steps that we need to perform as part of this repair to air the vehicle properly after the recall is performed. I sincerely apologize for your experience as we try to provide superior service to everyone. Thank you for bring this to our attention. Sam Porter General Sales Manager Bryan Cuvelier Parts and Service Director

October 29, 2020

I really liked how they went above and beyond to help me with my ride. I had missed the shuttle and the mgr did it. More

by Neal
Recommend Dealer
Yes
Employees Worked With
Bryan Cuvelier, Rick Rosecrans
Oct 29, 2020 -

Community Honda responded

Thank you for your 5 star review of our dealership. I'm glad you had an excellent experience! Sam Porter General Sales Manager

October 28, 2020

Community honda is a great place to buy cars and get your cars worked on they have fair pricing and are fast and friendly thank you community honda More

by DILLON1924
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Porter, Jean “Frenchy” Charbonneaux, Kelly Springer, Jeremy Olds, Brandon Creighton, Josh Almaraz, Bryan Cuvelier, Rick Rosecrans, John Sullivan, Dennis Geuder
Oct 29, 2020 -

Community Honda responded

Thank you for your 5 star review of our dealership. I'm glad you had an excellent experience! Sam Porter General Sales Manager

October 28, 2020

This was my first visit. I moved down from Alaska and needed my tires rotated and oil changed. Felt at home and trusted the place More

by Anchorage
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Cuvelier, Rick Rosecrans, John Sullivan
Oct 29, 2020 -

Community Honda responded

Thank you for your 5 star review of our dealership and welcome to the area. I'm glad you had an excellent experience! Sam Porter General Sales Manager

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