Community Honda

Oil change I came in for a scheduled oil change and my check engine light came on while driving there. The new service guy checked me in and I told him that the I came in for a scheduled oil change and my check engine light came on while driving there. The new service guy checked me in and I told him that the light was on. I left my vehicle and was given a ride to work to be picked up at noon. I didn't get a phone call from service in regards to the light, so figured it was nothing. When I got there to get my SUV, the bill had a $110 charge for the light. I expected a phone call to let me know what it was before they went ahead and fixed it since I was charged. Sam would have called to let me know. Maybe it's just a training issue or Sam was just courteous enough to let me know to make the decision on the fix. More

Personable staff, professionalism, and reliability These attributes mean peace of mind for their customers. Service manager, Rick, and service cashier, Annette, are personable and helpful. I wi These attributes mean peace of mind for their customers. Service manager, Rick, and service cashier, Annette, are personable and helpful. I will continue to refer COMMUNITY HONDA to others. More

No happy Arrogant and did not listen to our concerns. We told him one and he put another. And we asked for the loudness to be. Addressed and he did not. Arrogant and did not listen to our concerns. We told him one and he put another. And we asked for the loudness to be. Addressed and he did not. More

Great turnaround I brought my Civic in for an oil change and tire rotation. I waited in the comfortable waiting area and my car was done at the time they said it would I brought my Civic in for an oil change and tire rotation. I waited in the comfortable waiting area and my car was done at the time they said it would be. Great service! More

First Class!`` I've purchased a new Accord annually for the past five years. I also have had my Accord serviced at Community. Starting with my Sales Rep Brandon to F I've purchased a new Accord annually for the past five years. I also have had my Accord serviced at Community. Starting with my Sales Rep Brandon to Frenchy one of the Sales Managers to Sam the staff in Service the dealership goes the extra mile providing Customer Service that is unmatched! I will continue to do business with Community More

Friendly people, knowledgeable Great people. Knowledgable. Good product selection and pricing. Took the time to teach me about my new vehicle. Easy financing. Nice, clean dealership Great people. Knowledgable. Good product selection and pricing. Took the time to teach me about my new vehicle. Easy financing. Nice, clean dealership. Will recommend to others. More

2019 Honda Ridgeline I came to Waterloo because it was the best deal I could work in the area for a new Ridgeline including trade. They took the time to run through the f I came to Waterloo because it was the best deal I could work in the area for a new Ridgeline including trade. They took the time to run through the features and show me how to work them before I left. More

Oil Change & Tire Rotation I had an oil change and tire rotation that was routine. On my way home the tire monitor light went on. I pulled over and contacted the service depar I had an oil change and tire rotation that was routine. On my way home the tire monitor light went on. I pulled over and contacted the service department, Rick related that it is a common issue. I reset the system liked instructed and it has not been an issue since. More

Standard Maintenance I was very close to the 30,000 mile service. I visited with the service representative and chose to do those things that I found most critical at this I was very close to the 30,000 mile service. I visited with the service representative and chose to do those things that I found most critical at this time. He supported those choices and explained what he thought would be needed at my next visit. I appreciated his input and help. More

Straightforward Great test drive. No nonsense salesman. Attractive offer / markdown from sticker price. Efficient finance officer. Great looking and driving vehicle. Great test drive. No nonsense salesman. Attractive offer / markdown from sticker price. Efficient finance officer. Great looking and driving vehicle. Honda quality a big plus. More