Community KIA

Fantastic Customer Service I spent 5 and a half hours at another Kia dealership (with my daughter for her own purchase which was an ABSOLUTE NIGHTMARE) the same day before I wen I spent 5 and a half hours at another Kia dealership (with my daughter for her own purchase which was an ABSOLUTE NIGHTMARE) the same day before I went in to Community Kia to purchase my own. The difference in the customer service I/we received is beyond comprehension. Community Kia was fast, totally professional, absolutely dedicated to me while they were working with me, friendly, AND I got a great vehicle at a great price. I have purchased many vehicles in my life and this was by far the most painless and probably happiest experience I have had with a car dealership. All around a very pleasant experience and I not only will continue to do business with them myself but I would recommend friends and family in a heartbeat. More

Nice Sales Associate It was a pleasure doing business with Sales Associate Robert Staten. Unlike some other dealerships we visited, Robert was courteous, knowledgeable and It was a pleasure doing business with Sales Associate Robert Staten. Unlike some other dealerships we visited, Robert was courteous, knowledgeable and friendly.. He was eager to work with us and went above and beyond other associates we encountered at other Houston/Baytown area dealerships. Robert was eager to work with us and answered all of our questions patiently and thoroughly. I would recommend Mr. Staten and Community Kia to my friends, neighbors and associates. More

Excellant Service Everyone is always so friendly and nice. Always making sure that you have everything you need while you wait on your vehicle. Would keep you updated Everyone is always so friendly and nice. Always making sure that you have everything you need while you wait on your vehicle. Would keep you updated in the progress of service being done on your car. More

Excellant Customer Service. would recommend ths Dealership. I have been coming to this Dealership for 5 years and I received nothing but excellent Customer Service. A great Car Dealership. When I get ready to p I have been coming to this Dealership for 5 years and I received nothing but excellent Customer Service. A great Car Dealership. When I get ready to purchased another car I will purchase here from Community Kia Baytown. Love all of the people at Community Kia especially Sammy in Service and Robert the car salesman and Willie Purnell. More

Service is always wonderful when I come to Kia. The young la dy who helped me I believe her name is Lisa is outstanding. She goes out of her way to be as helpful as possible and is always kind, sweet, and very t dy who helped me I believe her name is Lisa is outstanding. She goes out of her way to be as helpful as possible and is always kind, sweet, and very thorough. More

My Dealership For Life! The service department showed me great customer service! I was basically a walk-in and Sammy Campos was able to squeeze me in, in his already filled The service department showed me great customer service! I was basically a walk-in and Sammy Campos was able to squeeze me in, in his already filled schedule. I really needed my car for the day and Sammy saved me. Thank you Baytown Community Kia Service Department for your fast, friendly and awesome service! More

Even when busy, they are not too busy for "YOU". From the moment I walked into the dealership the receptionist, my salesman, financing, management, everyone made me feel like I was the only customer From the moment I walked into the dealership the receptionist, my salesman, financing, management, everyone made me feel like I was the only customer they had, even though I saw others, and heard the phone going nuts in the background. Robert is great for us "Baby Boomers" to help understand the new technologies in these cars, and connect them to things we understand. Thanks for the good experience. More

Service Went in for airbag light. Although out of warranty, they informed me coverage had been extended for my issue so there was no charge. Also notified me Went in for airbag light. Although out of warranty, they informed me coverage had been extended for my issue so there was no charge. Also notified me of three recalls needing to be addressed. Dropped it off Monday morning, they did all of the work that day, picked it up at five. Did a complementary oil change. Got it fixed, paid nothing, free oil change. That's five star service to me. More

Exceptional Service From the moment I arrived I was greeted in a very friendly manner. Service was explained, I was offered a snack and pointed to the waiting area. Fro From the moment I arrived I was greeted in a very friendly manner. Service was explained, I was offered a snack and pointed to the waiting area. From time to time employees spoke to me to see if I needed anything to more comfortable. My car was serviced actually a bit earlier than my appointment and we completed in a very timely manner. Once completed each item serviced and checked was gone over in detail along with estimates of time before additional future service might be required. All in all I am very impressed and shall continue to return when needed. This also weighs very highly when the time comes to replace my car with a new one. More

Very happy with experience at community kia. The sales and finance where very helpful in finding and getting my car. I found what I wanted online sent Deion the with experience at community kia. The sales and finance where very helpful in finding and getting my car. I found what I wanted online sent Deion the link and he found and got me the one I showed him. More