Confidence Chevrolet Buick GMC

They lied and left me in a bind On Oct 5th I purchased a Nissan Rogue and traded in my HHR. At the time of the purchase I paid all cash in addition to my trade in and was promised th On Oct 5th I purchased a Nissan Rogue and traded in my HHR. At the time of the purchase I paid all cash in addition to my trade in and was promised that the sunroof cover (which was missing) would be fixed and the part was already on its way to their shop. The dealer, Will, put me in a loaner vehicle and guaranteed that the sunroof cover would be fixed within a week or 2 and id be in my new vehicle. I called every week for an entire month, asking if and when my car would be fixed for pick up; however, I kept getting the run around and people telling me that my car was still being worked on and not to rush them or they wouldn’t do a good job. Finally on a Monday after 1 month, Will called me and told me my car was ready and I needed to return the loaner by the end of the week. Then proceeded to tell me that the sunroof cover was never “found” so they could not fix the piece of my car as they promised. Hudiburg sold my trade in after 1 week of having it so I was left with a vehicle that was not in promised condition. I was left in a very binding situation because they had already sold my trade in vehicle so I either had to take another vehicle they offered that I did not want, or get a refund, find a ride to enterprise and purchase a rental until I could find another vehicle. I spoke with Ryan and Brian (used car managers) who later informed me that they could find the sunroof piece but it would be $3000 and Hudiburg refused to pay for it. Luckily these managers were able to get me into a GMC Terrain, but it was nothing compared to the vehicle I purchased. I will never go back to hudiburg again! They never should have sold me a car that was not guaranteed to be ready, they should not have told me that they ordered a part they had not ordered which raised my expectations, and they shouldn’t have sold my trade in vehicle until I had a drivable vehicle myself. I am incredibly disappointed, inconvenienced, and irritated with this entire process. I was lied to on multiple occasions and given a downgrade for the money I paid just to avoid being without a vehicle. More

I want I want to thank all of those at Hudiburg Auto!, especially Flesha! My experience was pleasant, and they really listened to my personal needs! A++ As a I want to thank all of those at Hudiburg Auto!, especially Flesha! My experience was pleasant, and they really listened to my personal needs! A++ As an educator, I'm so glad I chose Hudiburg! It was a no pressure, a no hassle experience! I would recommend them, to all my co-workers and friends! I certainly will return myself, to purchase a vehicle again! More

Happy, yet disappointed I just purchased a Toyota from Hudiburg Used Car lot this weekend. Can’t beat their prices and we enjoyed working with Scotty. However, I told my sa I just purchased a Toyota from Hudiburg Used Car lot this weekend. Can’t beat their prices and we enjoyed working with Scotty. However, I told my sales person that I had been pre-approved and my bank would be financing my vehicle and specifically asked him not pull my credit, since there was no need to. Well, Hudiburg pulled my credit and I was dinged for a hard inquiry. My bank had pre-approved me from a previous credit pull that was done two months ago. My credit did not need to be ran again. This caused my score to go down and a hard inquiry on my credit for two years. I'm very particular of my credit score, which is why I asked them NOT to do that. In conversation with a co-worker, this happened to him as well, last month. If you are pre-approved, I highly recommend that YOU specifically speak with finance if you don't want them to run your credit. I asked for an explanation and their text response was, "Ok I just spoke with the desk. I am sorry it was just a mistake that was made when writing up all the other car deals. There is not way to reverse the points for the one pull for allegiance (granted allegiance never pulled my credit). I did find out that once your loan goes through allegiance and it shows the debt your score because of the debt will go down 40 points." I was not looking for an explanation as to what will happen to my credit, which is actually inaccurate on his part, I was asking for an explanation as to why they did something I specifically asked them NOT TO DO! Very disappointed and there is nothing to do at this point. More

our buying experience Our salesman was Scotty. Very nice young man. Great personality, very knowledgeable about his produce. Great to deal with & helped us thru whole bu Our salesman was Scotty. Very nice young man. Great personality, very knowledgeable about his produce. Great to deal with & helped us thru whole buying process. Even gave us a follow text msg. Good guy ! More

Great experience Best experience we have ever had and very transparent. Ricky took the time to sit with us and go through everything to make sure we had the best deal Best experience we have ever had and very transparent. Ricky took the time to sit with us and go through everything to make sure we had the best deal. Jen was pleasant and made sure we were taking care of. More

Great place, great price. Found a new vehicle online for my Grandparents. Great place, no hassle pricing and a very helpful staff. We saved my Grandparents over $5000 for a Found a new vehicle online for my Grandparents. Great place, no hassle pricing and a very helpful staff. We saved my Grandparents over $5000 for a very comparable new vehicle they looked at buying from another dealership. Glad we made the drive. Thank you for the new car. More

Awesome! Zac was great! We called before we came to the dealership and he got the car we wanted ready to drive before we got there. We ended up buying that car Zac was great! We called before we came to the dealership and he got the car we wanted ready to drive before we got there. We ended up buying that car the same day! More

Easy process Found a car and returned the following day to make a deal. Was greeted by Uncle Willie and although he wasnt the originating sales person, he took the Found a car and returned the following day to make a deal. Was greeted by Uncle Willie and although he wasnt the originating sales person, he took the time to complete my process and get me on my way. My wife and son returned the following day and the car was fueled and ready to go. From sales to Mr Cash in finance, it was a no stress, no pressure experience. More

The best experience I ever received Had a fantastic experience buying a vehicle from Hudiburg. Zach is great to work with. It was a one-stop shop for all of my questions and made car buy Had a fantastic experience buying a vehicle from Hudiburg. Zach is great to work with. It was a one-stop shop for all of my questions and made car buying a worry-free experience. I also feel that I got an exceptional value and was offered a high level of customer service. Highly recommend going to Zach at Hudiburg if you're in the market for a new or slightly used vehicle. Highly recommended!!! More

Totally awesome My experience at Hudiburg Buick was amazing. The salesman was very friendly Rickey explained everything to me. I was very satisfied with my experience My experience at Hudiburg Buick was amazing. The salesman was very friendly Rickey explained everything to me. I was very satisfied with my experience, I would recommend Hudiburg to all of my friends and family. I’d love my experience, I’d love the way it was handled with my salesman he did an amazing job thank you More