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Confidence Ford of Norman

Norman, OK

3.9
1,038 Reviews

825 N Interstate Dr.

Norman, OK

73069

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Showing 1,038 reviews

October 15, 2020

The dealership had a great selection of vehicles. It was a great experience from sales to finance. I Would highly recommend working with and buying from Krysta! More

by Explorer20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Krysta Saldana
Oct 16, 2020 -

Confidence Ford of Norman responded

Thank you for sharing your experience and taking the time to write this review. Your feedback is very important to us. We are glad to hear that Krysta was able to help you with the purchase of your new vehicle! We appreciate you and your business very much and we look forward to seeing you again in the future. Best Wishes, Mike Lang - General Manager

October 12, 2020

Reynolds ford and Nolan Peterson specifically made the process of buying a car very smooth, with no pressure. Sean got us a super low interest rate and all the paper work was easy and clear. We explained More

by gd
Recommend Dealer
Yes
Employees Worked With
Sean Porterfield, Nolan Peterson
Oct 16, 2020 -

Confidence Ford of Norman responded

We always strive to deliver only the best customer service possible! I am pleased to hear that Sean and Nolan were both able to make your visit to our dealership a great one. Thank you for taking the time to give us this review and thank you for your business. Best Wishes, Mike Lang - GM

October 01, 2020

My car was sold to me without matching lug nuts or the jack that went with the car. Clearly this was not found until AFTER I left the dealership...and ended up with a flat tire...which I could not change More

by girlfriendrn37
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bryan Beninger, Jason Berger
Oct 12, 2020 -

Confidence Ford of Norman responded

We are sorry your visit to our dealership failed to meet your expectations, and please know we are always striving for the best possible customer experience. I looked into your files and noticed that the quote for the repairs was given to your son and he approved the quote. I am sorry if there were any communication errors. Thank you, Ken Hines - Fixed Operations Manager

September 25, 2020

Great customer service. Found the right truck and didn’t push me in to something I didn’t want. Great Experience!I can’t say enough about Reynolds and the great service. More

by ckalinski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Lang, John VanEaton, Franco DelCastillo, Steve Adams
Sep 29, 2020 -

Confidence Ford of Norman responded

Thank you for sharing your experience and taking the time to write this review. We are very happy to hear that we were able to help you with the purchase of your new truck! We appreciate you and your business very much. Best Wishes, Mike Lang - GM

September 24, 2020

This was probably the best experience I've had buying a car in over 30 years. Our salesmen - Daniel Elbers and Enrique Villagran along with the sales department was professional, very helpful, and with no More

by Toby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Elbers, Enrique Villagran
Sep 25, 2020 -

Confidence Ford of Norman responded

Thank you for this great review and for taking the time to write this review. Your feedback is very important to us. We are glad to hear that Daniel and Enrique were able to help you during your visit to our dealership! We hope you enjoy your new car! Thank you for recommending us, we do appreciate you and your business very much. Best Wishes, Mike Lang - GM

September 17, 2020

This is the 3rd F-150 i have purchased from Reynolds, and i cant bragg enough on the highly proffessional help i received from John VanEaton! More

by revroys
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John VanEaton
Sep 18, 2020 -

Confidence Ford of Norman responded

We would like to thank you for your continued business. Also, we very much appreciate you and the time you took to give us this review. I am glad to hear that John helped make your visit a great one! Thank you again for your business and this review. Best Wishes, Mike Lang - GM

September 13, 2020

Pleasant place to purchase a car. Enrique answered all my question and was extremely helpful. I would differently recommend Enrique and Reynolds Ford to anyone interested in purchasing a vehicle. More

by TuttleToolman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Franco DelCastillo, Enrique Villagran
Sep 14, 2020 -

Confidence Ford of Norman responded

Thank you for this review and for choosing us for your auto purchase. I am glad to hear that Enrique was able to help you during your visit. Please let us know if there is anything else we could assist you with. Best wishes, Mike Lang -GM

September 07, 2020

Easiest place to buy a car! Sales person, Nolan Peterson was amazing. Great deal and honest dealership. Love our new car! Thank you Reynolds Ford More

by rilda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Franco DelCastillo, Nolan Peterson
Sep 08, 2020 -

Confidence Ford of Norman responded

We are very glad we were able to make your visit a great one. Thank you for taking the time to give us this review and thank you for your business. Best Wishes, Mike Lang - GM

September 02, 2020

I only went in to look and see what was available. Enrique was so helpful without pressuring for a sale. Left with a truck. Very happy with the results of my purchase and the service provided. This More

by Jamie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Porterfield, Enrique Villagran
Sep 04, 2020 -

Confidence Ford of Norman responded

Jamie, we very much appreciate your continued business and we appreciate the time you took to give Enrique and our dealership this great review. We hope you enjoy your new truck for many years to come! Best Wishes, Mike Lang - GM

August 29, 2020

I have bought 3 vehicles from Enrique, he is very knowledgeable, and he always takes care of my every need in a prompt and professional matter. unfortunately i always kept him way after hours and he More

by Brendachavarria76
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Franco DelCastillo, Enrique Villagran
Aug 31, 2020 -

Confidence Ford of Norman responded

Thank you for taking the time to give us this review. I am glad to hear that Enrique was able to take care of your vehicle purchasing needs once again. We very much appreciate you and your continued business. Please don't hesitate to call if there is anything else we could assist you with. Best Wishes, Mike Lang - GM

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