Confidence Ford of Norman

Adam Kelley and Franco Del Castillo are amazing! It was my pleasure to work with such amazing guys Adam Kelly and Franco Del Castillo. They helped with the purchase of my first vehicle. I scheduled a It was my pleasure to work with such amazing guys Adam Kelly and Franco Del Castillo. They helped with the purchase of my first vehicle. I scheduled an appointment with Adam Kelley beforehand to do a test drive. He was very kind and professional the entire time. He send me a video of the vehicle before hand. When I arrived to Reynolds Ford of Norman, Adam and the rest of the staff were very flexible, kind and make me feel welcomed. Then I was helped by Franco to finalize the process of my purchase, he is a very professional and amazing guy, he got me a loan with a good interest rate considering that I am a first time buyer. This is the best place to go look for a car, ask questions and get the help you need. I highly recommend Reynolds Ford of Norman. More

Both Adam Kelly and Steve Adam's did an amazing job getting me a truck with an amazing deal. The thing I enjoyed is they asked me what I was looking for in a truck and took the time to find a truck tha getting me a truck with an amazing deal. The thing I enjoyed is they asked me what I was looking for in a truck and took the time to find a truck that had everything I needed it to have. They werent overly pushy and didnt try and show me trucks that didnt have what I wanted. They took my time into consideration and worked around my hectic schedule. I highly recommend this dealer and the 2 salesmen mentioned earlier in this review. More

Reynolds Ford was very helpful and all of the people were nice. Amanda was very helpful over the phone even though we never met. They are very good people nice. Amanda was very helpful over the phone even though we never met. They are very good people More

This was the easiest and best experience I have ever had in purchasing a vehicle. Thank you Jeremy for your knowledge and outstanding customer service!! I’ll return to Jeremy and this dealership in the futu in purchasing a vehicle. Thank you Jeremy for your knowledge and outstanding customer service!! I’ll return to Jeremy and this dealership in the future. More

We provided Jeff tullius with a list of our preferences and priorities and he contacted us the day one with those characteristics arrived. He did a great job of completing the purchase transaction. We are and priorities and he contacted us the day one with those characteristics arrived. He did a great job of completing the purchase transaction. We are very happy with our new Ford explorer ST. More

I bought a used 2017 Ford Escape (this being the first Ford I’ve purchased) and after I drove off I realized the car wouldn’t allow me to listen to my radio without being buckled up, and I couldn’t go ove Ford I’ve purchased) and after I drove off I realized the car wouldn’t allow me to listen to my radio without being buckled up, and I couldn’t go over 80mph. After arriving home, I did research and was told that it had something to do with the MyKey system, and to remove the settings, I had to use the Admin key. Because I had only received one key, I called the sales rep that helped me (Amanda Vollmer) and she contacted me back within 5 minutes and had already set a service appointment to have the settings removed and for them to order me a admin key. I went and they had it done within 30 minutes and had the admin key cut for me already. I’ve never dealt with such kind people in the car industry. More

Done business in the past and when I decided to purchase a new Ranger, it was an easy decision where I wanted to begin my search, Reynolds Ford. a new Ranger, it was an easy decision where I wanted to begin my search, Reynolds Ford. More

This was my second dealership purchase, the first was my wife’s SUV through a different dealership and it caused me to dread doing business with another dealership. Cue Martin Wiley. I showed interest in a wife’s SUV through a different dealership and it caused me to dread doing business with another dealership. Cue Martin Wiley. I showed interest in a pickup that Reynolds had and Martin responded letting me know that it had already sold. He asked what I was looking for in terms of features, price, and mileage. I gave him my strict list and he got back to me in less than 5 minutes with the perfect truck. I was working out of state for another week and knew I wouldn’t be able to do much so I put him in touch with my wife so they could work together. She pestered him with tons of concerns and questions and he gave us all the information we could need and more. When I was able to make it in to the dealership We hashed out the details he took care of a few concerns I had, and on to financing we went. Martin made the sales side of the transaction smooth and pain free, even providing some laughs along the way. My wife and I were comfortable and felt that we could trust Martin. In financing we dealt with Sean who was also reassuring. He was able to work with us on our financing to get us a payment we were comfortable with. It was late in the evening, approaching closing time, but Sean wasn’t irritated with our barrage of questions and concerns. He was a pleasure to work with. Everyone we came in to contact with was welcoming and knowledgeable. This will be my dealership for life. More

I am Very dissapointed with the Reynolds Ford Internet Sales especially Tylor Easton who after numerous requests for certain pictures and a personal onsite walk around via the phone misled me. Being a s Sales especially Tylor Easton who after numerous requests for certain pictures and a personal onsite walk around via the phone misled me. Being a senior and not very Hi-Tech with the latest cell phones, i relied on him to be my eyes for a proper evaluation being 840miles away.Upon numerous requests for a certain drivers side upper portion photo of the door he kept sending me lower angles pictures to avoid the obvious. Upon delivery and as the trk was being unloaded i myself and the driver noticed the creases in the upper door which i was not told about. After paying Hi Retail for this truck i felt i was misled on its "proper on site evaluation". I suggested to Mr Easton after delivery and his total denial of missing the crease (wich he denied)that, he ought to see a optometrist Or Say a Act of contrition For misleading A senior who evidently has way better eyesight then He. Not a Happy Camper with Reynolds Ford. Waiting for a Reply from higher management with no response as yet. I would be glad to Re write a proper Rating If someone helps me to resolve the issue. Thanks For Reading. More

The way it should be My wife and I just bought a used car from Adam Kelley at Reynolds Ford. It was the best car buying experience I've ever had, and I've bought many car My wife and I just bought a used car from Adam Kelley at Reynolds Ford. It was the best car buying experience I've ever had, and I've bought many cars. There was no jacking around, we took two cars out on long test drives, Adam wanted to make sure we chose the right one. No pressure what so ever, none of the usual antics, and since the car was really for my wife I especially appreciated the way Adam took a lot of time going over the features of the car with my wife, he made sure she understood the nav system, radio, phone link, etc., before we left. This is the kind of guy you want if you're his boss, or his customer, he is top notch. All of the people we ran into there were nice, helpful, and courteous. Steve Adams was very helpful in a special way, even Joe Galindo in the back, the one that takes all your money, we had a good time with him. If you need a car, see if these people have what you want, you will not be disappointed with the way they do business. More