
Confidence Ford of Norman
Norman, OK
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Fantastic experience I cannot say enough nice things about Martin and the other folks at Reynolds who helped my husband and I purchase our truck. Martin went above and bey I cannot say enough nice things about Martin and the other folks at Reynolds who helped my husband and I purchase our truck. Martin went above and beyond to accommodate our every concern and ensure that we left as happy as we could possibly be with our purchase. He was patient and honest with us through every step. He even bought us dinner since we were at the dealership during dinner time! I would send anyone to do business with Reynolds in general, but especially Martin. Sean helped get us through the financing process as quickly and easily as possible. He was honest with us and helped us come to an agreement that we could all be comfortable with. Also, Jeff (I believe) made sure we were supplied with as much coffee and help as needed when Martin was working with other customers. Further, every other dealership that I spoke with before doing business with Reynolds said that if we were not going to do business with them, Reynolds is who they would trust–that says a lot! Thanks for restoring our faith in car dealerships. We will absolutely be going to them for any future purchases. Would give more stars if I could. More
Our sales representative was very knowledgeable of the features of the SUV and was very patient with us and answered all our questions. Great people. features of the SUV and was very patient with us and answered all our questions. Great people. More
Salesman Jeff Tullius has sold my husband and me at least 3 of our last 4 new vehicles. He is always so helpful and wants to find the right vehicle to meet our needs. The most recent purchase I made was to r 3 of our last 4 new vehicles. He is always so helpful and wants to find the right vehicle to meet our needs. The most recent purchase I made was to replace a car that was totaled as the result of an accident. Joe Galindo was also most helpful in getting through the insurance and finance paperwork. I so appreciated these two gentlemen!! More
Was sold a lemon from them. Was told car was inspected by them and everything was in good shape and no problems. They cleaned the engine to hide gasket leaks. Would not recommend. Then Mike Lang manager told them and everything was in good shape and no problems. They cleaned the engine to hide gasket leaks. Would not recommend. Then Mike Lang manager told me these things happen. So they must screw people who buy used cars. Buyer beware!! More
Tyler, Doug, Franco, and Mike were all great to work with! At the end of the day we walked out with exactly what we wanted and a vehicle that more than exceeded our expectations. They did everything to with! At the end of the day we walked out with exactly what we wanted and a vehicle that more than exceeded our expectations. They did everything to ensure we left happy and did business with them. Even Mr. Daniels himself took the time out to go get a teddy bear and hand it to my 2 year old son to keep him happy and entertained throughout the process. That’s a dealer principle that cares and wants his guests to have the best experience possible. Thank you to all of you and we will continue to do business with you in the future. More
Outstanding Sales Experience! 2019 Ford Expedition Limited Reynolds Ford exceeded my expectations for my car buying experience. From the time we arrived, we felt comfortable, unpressured, and relieved to have Reynolds Ford exceeded my expectations for my car buying experience. From the time we arrived, we felt comfortable, unpressured, and relieved to have a sales person that listened to our needs and requests. I had spent every weekend the previous 2 months at several dealerships from Edmond to Norman, looking at all makes and models of SUVs, test driving both new and used vehicles, only to be inundated with calls from them pressuring me to buy in the days and weeks (even months) after. Steve Adams, our sales person at Reynolds Ford was respectful of my time and I never felt pressured to make a purchase. Following the decision to buy our new vehicle (2019 Ford Expedition with 20K miles), Steve went above and beyond what I would have expected. He had our car detailed, filled up with gas, and ready for us to pick up that evening. He then took the time to set up our Ford App and demonstrate all the "extra" amenities we had not explored when I first looked at the Expedition. I'd also like to give credit to the gentleman that assisted us with Financing, Joe Galindo. He was patient with all of our questions, and made the process nearly painless (it always hurts to spend $). Overall, Reynold Ford in Norman was the best experience I had during my new car purchase journey and I would recommend them to my family and friends for their future vehicle shopping. More
Best Dealership in Oklahoma!!!! I can't say enough positive things about our experience at Reynolds Ford. I have purchased multiple vehicles from them and will continue in the future I can't say enough positive things about our experience at Reynolds Ford. I have purchased multiple vehicles from them and will continue in the future. Great Job! More
Easy, Stress Free, No Pressure My wife and I had a great time test driving the cars and choosing one. Eli did a really good job with communication and providing a relaxed environmen My wife and I had a great time test driving the cars and choosing one. Eli did a really good job with communication and providing a relaxed environment. More
In my opinion, Reynolds Ford is the best place to go to purchase a Ford. This was my 3rd new car purchase from Reynolds over a 25 year span. I didn’t get the same salesman but it was not a problem because purchase a Ford. This was my 3rd new car purchase from Reynolds over a 25 year span. I didn’t get the same salesman but it was not a problem because they have all been super helpful and professional. Enrique Vilagran was our salesman and Franco DeCastillo was the Finance Manager that helped us through the loan process. Both of them were excellent. Not only does Reynolds have the best selection of cars to choose from but they employ the best. More
Friendly service, Had several people check on me ask if I needed anything! Super easy and fun experience, easy to deal with! Very straight forward. I would Highly recommend! Great deals. needed anything! Super easy and fun experience, easy to deal with! Very straight forward. I would Highly recommend! Great deals. More