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Confidence Ford of Norman

Norman, OK

3.9
1,038 Reviews

825 N Interstate Dr.

Norman, OK

73069

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Showing 1,038 reviews

February 12, 2020

Fantastic experience I cannot say enough nice things about Martin and the other folks at Reynolds who helped my husband and I purchase our truck. Martin went above and bey More

by kkephart
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Porterfield, Martin Wiley
Feb 14, 2020 -

Confidence Ford of Norman responded

Thank you for taking the time to give us such a great review. Martin, Sean, Jeff and our entire team always aspire to deliver above and beyond all expectations. It sounds like we are fulfilling our goal we have set out to achieve. We truly appreciate you, your business and once again this amazing review. Please feel free to contact us if you need any further assistance, until then we look forward to seeing you again. Enjoy your new truck. Best Wishes, Mike Lang - GM

January 30, 2020

Our sales representative was very knowledgeable of the features of the SUV and was very patient with us and answered all our questions. Great people. More

by fred_sharon
Recommend Dealer
Yes
Employees Worked With
Franco DelCastillo, Thomas (Eli) Tuomala
Jan 31, 2020 -

Confidence Ford of Norman responded

Thanks for sharing your experience and taking the time to write this review. Your feedback is very important to us. We appreciate you and your business very much. Mike Lang - General Manager

January 30, 2020

Salesman Jeff Tullius has sold my husband and me at least 3 of our last 4 new vehicles. He is always so helpful and wants to find the right vehicle to meet our needs. The most recent purchase I made was to r More

by Sooner7387
Recommend Dealer
Yes
Employees Worked With
Dale Daniels also spoke to me and appreciated my business., Jeff Tullius, Joe Galindo
Jan 31, 2020 -

Confidence Ford of Norman responded

Thank you so much for taking the time to write a review and sharing your experience with us. We take your business very seriously and strive hard to deliver the level of service you expect and deserve. I'm glad we didn't let you down! We agree with you. Jeff is an exceptional employee and truly an asset to our sales team. We appreciate your business and look forward to servicing you in the near future. Best Wishes - Mike Lang General Manager

January 21, 2020

Was sold a lemon from them. Was told car was inspected by them and everything was in good shape and no problems. They cleaned the engine to hide gasket leaks. Would not recommend. Then Mike Lang manager told More

by zhull35
Recommend Dealer
No
Employees Worked With
Mike Lang, Joe Galindo, J Adam Kelley
Jan 21, 2020 -

Confidence Ford of Norman responded

Mr. Hull, I'm sorry to learn of the head gasket issue you described. Prior to listing the 2010 Honda Crosstour for sale, we replaced the cabin air filter, oil and filter, all wiper blades, mounted and balanced 4 new tires with a 4 wheel alignment, replaced the hood shocks and machined the front rotors. The vehicle you purchased was checked out thoroughly prior to sale. The head gasket was not leaking or showing signs of having leaked when you purchased it. We’re sorry to learn of the head gasket leak you describe. We would never try to hide any issue like this from you or any other customer. The Honda has 118,000 miles and we can’t control what happens to a 10 year old vehicle with those kind of miles. That is the reason we reviewed the Buyer’s Guide at the time of purchase. We do value your business and regret to learn of the issues you have encountered. Respectfully, Mike Lang General Manager (405) 321-2411.

January 16, 2020

Tyler, Doug, Franco, and Mike were all great to work with! At the end of the day we walked out with exactly what we wanted and a vehicle that more than exceeded our expectations. They did everything to More

by Chase Kauffman
Recommend Dealer
Yes
Employees Worked With
Mike Lang, Doug Sandlin, Franco DelCastillo, Tyler Easton
Jan 19, 2020 -

Confidence Ford of Norman responded

Chase, we are pleased to serve you. Thank you for your business. We appreciate you! I am glad to hear you had a great experience while visiting our dealership. I know Mr. Daniels truly cares about our customers and their families and strives to go the extra mile at every opportunity. Thank you for this review and for your business. We look forward to seeing you again! Best wishes, Mike Lang (GM)

January 14, 2020

Outstanding Sales Experience! 2019 Ford Expedition Limited Reynolds Ford exceeded my expectations for my car buying experience. From the time we arrived, we felt comfortable, unpressured, and relieved to have More

by Jamie Lawrence
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Adams, Joe Galindo
Jan 16, 2020 -

Confidence Ford of Norman responded

Jamie, thank you for taking the time to give us this great review. We appreciate your feedback very much! I am glad to hear that Steve delivered service that was above and beyond your expectations. We always strive to deliver only the best service and I enjoy reading that Joe and Steve did just that. Thank you again for this great review and for your business.. Enjoy your new Expedition! Best Wishes, Mike Lang - GM

January 14, 2020

Best Dealership in Oklahoma!!!! I can't say enough positive things about our experience at Reynolds Ford. I have purchased multiple vehicles from them and will continue in the future More

by David D.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Porterfield, Travice Ward, Luke Cape
Jan 16, 2020 -

Confidence Ford of Norman responded

David, thank you so much for this review and for your continued business, we truly appreciate you. We are glad to hear that we were able to help you with the purchase of your new vehicle once again! We very much appreciate you and your business. Best Wishes, Mike Lang - GM

January 08, 2020

Easy, Stress Free, No Pressure My wife and I had a great time test driving the cars and choosing one. Eli did a really good job with communication and providing a relaxed environmen More

by aaron.coffey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas (Eli) Tuomala
Jan 10, 2020 -

Confidence Ford of Norman responded

Aaron, I am glad to hear that Eli helped with making your visit a very successful one. Thank you for taking the time to give us this review and thank you very much for your business. Best Wishes, Mike Lang - GM

January 08, 2020

In my opinion, Reynolds Ford is the best place to go to purchase a Ford. This was my 3rd new car purchase from Reynolds over a 25 year span. I didn’t get the same salesman but it was not a problem because More

by Karenjluman
Recommend Dealer
Yes
Employees Worked With
Franco DelCastillo, Enrique Villagran
Jan 10, 2020 -

Confidence Ford of Norman responded

Karen, thank you for the kind words and for this great review. We believe Enrique, Franco and our entire team here at Reynolds are all top-notch. I am glad we had the opportunity to serve you once again. Thank you again for this great review and for your continued business. Please let us know if there is anything else we could assist you with. Best Wishes, Mike Lang - GM

December 23, 2019

Friendly service, Had several people check on me ask if I needed anything! Super easy and fun experience, easy to deal with! Very straight forward. I would Highly recommend! Great deals. More

by Joseph
Recommend Dealer
Yes
Employees Worked With
Sean Porterfield, J Adam Kelley
Dec 27, 2019 -

Confidence Ford of Norman responded

Joseph, thank you for taking the time to give us your feedback about our service. Our goal is to always deliver only the best service possible. Thank you again for this review and for your business. Best Wishes, Mike Lang (GM)

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