Confidence Ford of Norman

Misleading and greedy!!!! Bought a slightly used f250 less then 13,000 Miles took is in because trailer lights hook up wasn’t working the replace a fuse cost me $80 you would think less the two days of o less then 13,000 Miles took is in because trailer lights hook up wasn’t working the replace a fuse cost me $80 you would think less the two days of owning it they would have cover it and they did not. More

GT's or RT's Drove in, looking for a used Dodge Challenger or Charger RT. Yeah, we know it's a Ford place, but you never know. We were met in the lot by a strappin Drove in, looking for a used Dodge Challenger or Charger RT. Yeah, we know it's a Ford place, but you never know. We were met in the lot by a strapping young fellow, Martin, who was super helpful and has convinced us that maybe we should be looking for a Ford hot rod instead --simply because he was honest and willing to help us navigate looking for something, even if he didn't have it. So, thanks Martin! We enjoyed the conversation and the laughs. More

Great experience Started the process contacting this dealer via internet because they had a truck like i wanted and they responded quickly. Eli was knowledgable & ha Started the process contacting this dealer via internet because they had a truck like i wanted and they responded quickly. Eli was knowledgable & had the truck waiting for me to look at the next morning. After a test drive I left to make my decision. I called later & he had the truck clean & ready when I got back. Paperwork was as painless as possible without excess pressure to buy extra. I would definitely recommended Reynolds Norman & ask for Eli! More

Very friendly, no hassle. Ken is always very helpful when I need service on a car, and introduced me to Scott to purchase a new vehicle. Scott was very friendly, went through a Ken is always very helpful when I need service on a car, and introduced me to Scott to purchase a new vehicle. Scott was very friendly, went through all the details with me and explained all the features of the car that I might not be familiar with. Joe explained all the payment options, and made sure that I understood everything. More

Fast, friendly, hassle free We found a vehicle on line, stopped in to look at it and realized they have 2 locations. They had the vehicle brought over the next day, they offered We found a vehicle on line, stopped in to look at it and realized they have 2 locations. They had the vehicle brought over the next day, they offered to do this rather than us driving to other side of north okc. Upon returning, the vehicle was exactly as advertised (so refreshing and honest). We left the proud new owners of the vehicle in a very short time. From our initial drive onto the lot with easy to find customer parking, the entire staff going above and beyond, an amazing salesman, and the easiest document processing, this is what all car dealerships should be like! If you want honest, hassle free, quick service, this is the place to go. More

Braden is awesome Great experience! Love Braden’s laid back approach! No pressure! Which is why we bought from him! He was great! The financing went smooth too! Joe w Great experience! Love Braden’s laid back approach! No pressure! Which is why we bought from him! He was great! The financing went smooth too! Joe was a pleasure to deal with also. More

Best car buying experience From my first contact on inquiring about an online price to going to the dealership and buying a vehicle, Reynolds exceeded my expectations. They work From my first contact on inquiring about an online price to going to the dealership and buying a vehicle, Reynolds exceeded my expectations. They worked hard to earn my business without being pushy or overwhelming. When the first deal I looked at did not fit my budgeting needs, we found a car with the features I wanted that did. I can't say enough positive things about my experience. More

Good dealership Other than the long time spent in the finance office, since it was a cash buy, everything went great. Sales exp. was great. Greyson, and the General s Other than the long time spent in the finance office, since it was a cash buy, everything went great. Sales exp. was great. Greyson, and the General sales manager, were excellent and tried to please us in every way. More

Best Customer Service I've bought several new and used cars in my lifetime. I have never been treated like i was at Reynolds Ford. Adam and Franco went out of their way to I've bought several new and used cars in my lifetime. I have never been treated like i was at Reynolds Ford. Adam and Franco went out of their way to help me. I'd recommend them to anyone. More

Used car experience 101 - GREAT Adam Kelley is one of the BEST persons I've ever dealt with when purchasing a car. He was very knowledgeable about the vehicle and answered any and a Adam Kelley is one of the BEST persons I've ever dealt with when purchasing a car. He was very knowledgeable about the vehicle and answered any and all questions I had, maybe some he shouldn't have!!! I'm older and a woman and he NEVER talked around or thru me, respectful at all times. My husband was with me, and he did not talk directly with him all the time. Very helpful explaining features of the car and even set my phone to network with the cars features. I highly recommend this dealership and especially this sales representative for any and all of your auto needs. More