Confidence Ford of Norman

Purchased a Pre-owned Ford F-150 Raptor This has been my best car buying experience to date for my family. I leave very satisfied with fair negotiations, quick and high level service, and re This has been my best car buying experience to date for my family. I leave very satisfied with fair negotiations, quick and high level service, and respect for the dealership and the people I worked with. Mr. Jeremy Cash did a great job in helping me through their process and will likely return when in need of another vehicle. I would highly recommend this car dealership where we felt respected and didn’t appear to be just another car sale. This experience has set the bar high. More

Great experience!! I needed a slightly used truck and was not excited about my research so far. Then a friend told me about Reynolds Ford and John and Brian. Wow! Gre I needed a slightly used truck and was not excited about my research so far. Then a friend told me about Reynolds Ford and John and Brian. Wow! Great guys and a great price and great service. Brian and John were easy to deal with and very helpful. During a delay, Brian even went and picked up something to eat for my wife and me. No pressure! As I waited financing, I walked around and listened to the other sales staff. None of them used high pressure. In fact, I heard one salesman tell a customer that a certain truck was a good looking truck but unless it was what he needed to be off road there wasn't much need for all of the features unless he just wanted it. Nice! Didn't tell him how good he's look in it or how bad he needed it. Gave him great advice without turning him away. I Drove away a very satisfied customer. Will be back for my next vehicle when it is time. More

Talk about follow through. I've purchased 2 cars from Reynolds Ford in Norman, OK. Both times I felt like k got a good deal, and that the salesman was easy to work with. Most I've purchased 2 cars from Reynolds Ford in Norman, OK. Both times I felt like k got a good deal, and that the salesman was easy to work with. Most recently, I worked with Steve Adams. Steve approached everything in a very relaxed way, told a few jokes, and got me a good deal. I purchased a used car that had some paint damage from the previous owner. During the sales process, Steve said they'd fix the paint for me. A few weeks later I took the car in, and had it back barely 24 hours later. Throughout the entire process, Steve would text me and let me know what was up, who to drop the car off with, and when it was ready to pick back up. Steve's been in the business for a very long time, and I can see why. When it comes time to buy another car, I'll be headed back to Reynolds Ford. More

Perfect Buying Experience I found a pickup I wanted on the Reynold's website. I called and spoke to Adam about the truck. I put a hold on it, then drove 375 miles sight unseen I found a pickup I wanted on the Reynold's website. I called and spoke to Adam about the truck. I put a hold on it, then drove 375 miles sight unseen except for pictures. The truck was even better than what I expected. Adam Kelly took really good care of me, and was totally upfront, and fair about the price. I will certainly keep Rynolds Ford in mind when it's time to trade again, even though they are 375 miles away. More

Friendly and knowledgeable It has been a great overall experience dealing with Reynolds in the ordering and delivery of our 2019 Ford Ranger. Terry Hermance knew all ins and out It has been a great overall experience dealing with Reynolds in the ordering and delivery of our 2019 Ford Ranger. Terry Hermance knew all ins and outs of the ordering process and was patient and made it feel a whole lot less overwhelming. The schedule from ordering to delivery was exactly in the timeframe (6-7weeks) he had given us. He was pleasant and understanding when fielding my questions when I would call about where exactly the truck was in the build process. Jeremy Cash assisted us during the delivery. He was courteous, personable and very knowledgeable about the truck and all it's features walking us threw each. One thing I really appreciate is if and when confronted by a question he didn't know the answer to he let me know he didn't and would find the needed answer. Skipping the whole blowing smoke thing goes along way with me. Even considering we came with our own finacing Joe Galindo made the actual sale and the paper work that goes along with quick and absolutely painless. Everyone from the receptionst to management made this possibly the best and painless auto buying experience I've ever had. I will absollutely use Reynolds when in the market for my next new Ford. More

New F350 Excellent customer service. The employees we dealt with from start to finish were very professional, helpful and friendly. We definitely will buy agai Excellent customer service. The employees we dealt with from start to finish were very professional, helpful and friendly. We definitely will buy again from Reynolds. More

Exceptional Experience The knowledgeable and experienced staff helped us refine our requirements and search to efficiently come to the right decision on our new F-150 XLT. The knowledgeable and experienced staff helped us refine our requirements and search to efficiently come to the right decision on our new F-150 XLT. Really helpful for someone that had an idea of what they wanted at the start, but gradually changed throughout the process. More

Internet Sales I’m extremely satisfied with my experience at Reynolds Ford of Norman. I found the truck I wanted online and my Sales Consultant (Jeremy Cash) had I’m extremely satisfied with my experience at Reynolds Ford of Norman. I found the truck I wanted online and my Sales Consultant (Jeremy Cash) had it ready and parked in the shade when I arrived. Now that’s customer service! Despite it being the end of the day I was never rushed or pressured and was able to make a satisfactory deal and drive away on the same day. More

Took Forever The experience was good except that we weren't listened to when we told our salesman the price range we had to have. It took a long time to process th The experience was good except that we weren't listened to when we told our salesman the price range we had to have. It took a long time to process the deal though. More