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Confidence Ford of Norman

Norman, OK

3.9
1,038 Reviews

825 N Interstate Dr.

Norman, OK

73069

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Showing 1,038 reviews

June 10, 2019

Great Experience My sales rep, Steve Adams, was great at communicating throughout the entire sales process. He worked on finding me the exact vehicle with the exact sp More

by Gcrennels
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Porterfield, Steve Adams
Jun 11, 2019 -

Confidence Ford of Norman responded

We are so glad that you were pleased with the level of service we provided as well as choosing us for your vehicle transportation needs. We take serving you very seriously. I'm glad to hear that Steve was able to meet and exceed your expectations. We look forward to serving you and your family in the future. Thank you for your business! Best Wishes, Mike Lang - GM

June 06, 2019

Outstanding car buying experience I have always hated buying a car from a dealer. Once on the lot at Reynolds Ford I met Enrique Villagran and I could tell this was going to be a good More

by CCCC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Sandlin, Sean Porterfield, Enrique Villagran
Jun 07, 2019 -

Confidence Ford of Norman responded

Thank you for this great review and for taking the time to write this review. Your feedback is very important to us. We are glad to hear that Enrique and Doug were able to help make your visit to our dealership a great one! We hope you enjoy your new Edge and know that we appreciate you and your business very much. Best Wishes, Mike Lang - GM

June 05, 2019

Excellent/Outstanding service recieved. I am so thankful for choosing Reynolds Ford in Norman, Ok! From the very beginning of my arrival to the dealership... through the entire process of c More

by Myers.margaret1223
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Lang, Sean Porterfield, Steve Adams, Braden Heeney
Jun 07, 2019 -

Confidence Ford of Norman responded

Margaret, Thank you for sharing your experience and taking the time to write this review. We always work hard to put forth every effort to make each experience smooth, easy and hassle free! We are glad to hear that we were able to help you with the purchase of your new Mustang! We appreciate you and your business very much and we look forward to seeing you again. Best Wishes, Mike Lang - GM

June 01, 2019

Amazing service The service was like none other, Mr Jeremy Cash and his assistant Jacob were very helpful, kind, friendly and knowledgeable throughout the entire pro More

by Alphawolf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Cash
Jun 02, 2019 -

Confidence Ford of Norman responded

Thank you for this great review and for taking the time to write this review. Your feedback is very important to us. We are glad to hear that Jeremy and Jacob were able to help you during your visit to our dealership! We hope you enjoy your new car! Thank you again for this review and for your business. Best Wishes,. Mike Lang - GM

May 30, 2019

Excellent Wonderful place treat you like family place to go buy your vehicle top notch employees and management they will work to get you the best and right veh More

by Wesley1966
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Franco DelCastillo, Enrique Villagran
Jun 02, 2019 -

Confidence Ford of Norman responded

Wesley, thanks for sharing your experience and taking the time to write this review. We appreciate you and your business very much. Best Wishes, Mike Lang - GM

May 23, 2019

Best Experience We could not be happier about our experience in buying our new vehicle at Reynolds Ford. The sales staff were friendly and helpful in helping us find More

by ou3fans
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Porterfield, Martin Wiley, Terry Hermance
May 24, 2019 -

Confidence Ford of Norman responded

It's always great to hear from another satisfied customer. Thank you for taking the time to give us this review and thank you for your business. We look forward to seeing you again in the future. Best Wishes, Mike Lang - GM

May 23, 2019

New truck He was amazing treated us like people did everything and more to make sure we were happy there I wouldn’t use anyone else when I return for another ne More

by antojuan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Porterfield, J Adam Kelley
May 24, 2019 -

Confidence Ford of Norman responded

Thanks for sharing your experience! We always strive to deliver only the best customer service possible and I am glad that showed during your visit. We hope you enjoy your vehicle and if there is anything we can do, please don't hesitate to contact us. Mike Lang – GM

May 23, 2019

Really bad customer service Here’s the story of how REYNOLD’S FORD in Norman failed miserably! 3 years ago, my then 19 year old daughter bought a 3 year old car from them. She More

by SadBuyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Salesman no longer employed by Reynolds Ford, Sean Porterfield
May 28, 2019 -

Confidence Ford of Norman responded

I am very sorry to hear this. Looking over the files on this sale I show the vehicle had a clean history report. With any of our vehicles, if we know there is an issue, we always disclose the information to our customers. We were never aware of any damage when we traded for it or when we sold the vehicle. Once again, I am truly sorry about any issues your daughter has had with the vehicle she purchased. Reynolds Ford strives to complete every customer interaction honestly and with integrity. If you would like to discuss this further, please contact me direct. Thank you - Mike Lang GM

May 22, 2019

Great Service! Great Deal! We got great service from Jeremy Cash. He answered all our questions and when it came to making the deal his attitude, knowledge, and friendliness is More

by The Byrds
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Galindo, Jeremy Cash
May 24, 2019 -

Confidence Ford of Norman responded

We are glad that you were pleased with the level of service we provided as well as choosing us for your vehicle transportation needs. We take serving you very seriously. I'm glad to hear that Jeremy was able to meet and exceed your expectations. We look forward to serving you and your family in the future. Thank you for your business and for this review. Best Wishes, Mike Lang - GM

May 19, 2019

Jeremy Cash- car salesperson Jeremy Cash was so good and truly listened to me as to what I wanted in a vehicle. He made allowances for my difficulty walking by asking if he should More

by nightshiftlady
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John VanEaton, Joe Galindo, Jeremy Cash
May 19, 2019 -

Confidence Ford of Norman responded

We are glad to hear that you were pleased with the level of service we provided as well as choosing us for your vehicle transportation needs. We take serving you very seriously. I'm glad Jeremy was able to meet and exceed your expectations. We look forward to serving you and your family in the future. Thank you for this review and for your business! Best Wishes - Mike Lang GM

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