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Confidence Ford of Norman

Norman, OK

3.9
1,038 Reviews

825 N Interstate Dr.

Norman, OK

73069

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Showing 1,038 reviews

April 06, 2019

Loyalty still alive and well at Reynolds Ford. I am a faithful customer at Reynolds Ford and they reward customer loyalty...I have just purchased our 6th new Ford and they make this usually long dr More

by Tommy S.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Franco DelCastillo, Dan Smith, Enrique Villagran
Apr 07, 2019 -

Confidence Ford of Norman responded

Tommy, thank you for this great review. We very much appreciate you and your continued business. Here at Reynolds we always work hard to deliver the best customer service before, during and after the sale. I am glad to hear that Enrique was able to deliver once again above and beyond all expectations. We look forward to seeing you again in the future. Best Wishes, Mike Lang - GM

April 05, 2019

I rate the experience a 20 on a scale of 1 to 10! My wife needed a different car but was physically unable to shop for it herself. Tyler listened to our needs, then spend three days finding exactly w More

by Hard to please shopper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Lang, Sean Porterfield, Josh Feltner, Tyler Easton
Apr 05, 2019 -

Confidence Ford of Norman responded

Thank you for sharing your experience and taking the time to write this review. Your feedback is very important to us. I am glad to hear that Tyler was able to help you with the purchase of your wife's new vehicle. I hope she enjoys it for years to come! Thank you again for this review and for your business. Best Wishes, Mike Lang - General Manager

April 02, 2019

Great Tyler listened to what my needs were and worked hard to get me the vehicle I needed. I am very impressed by this young man. More

by TG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Porterfield, Tyler Easton
Apr 02, 2019 -

Confidence Ford of Norman responded

Thank you for sharing your experience and taking the time to write this review. Your feedback is very important to us. We are glad to hear that Tyler was able to help you with the purchase of your new vehicle! We appreciate you and your business very much and we look forward to seeing you in the near future. Best Wishes, Mike Lang - GM

March 28, 2019

Looking for a new car Martin was a wonderful sales person to work with. He knew every answer to all my questions. Martin was friendly, funny and NO PRESSURE! I was in sal More

by Susie moss
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Martin Wiley
Mar 28, 2019 -

Confidence Ford of Norman responded

Susie, Thank you for taking the time to give us this great review. I'm glad to hear that Martin was able to meet and exceed your expectations. We hope to see you and your family in the future. Best Wishes - Mike Lang GM

March 27, 2019

Tyler Easton was a great salesman The whole team took care of us very well. Everything went smooth and they were able to get us the vehicles we wanted. Even on delivery people came out More

by Stang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Porterfield, Steve Adams, Tyler Easton
Mar 28, 2019 -

Confidence Ford of Norman responded

Thank you for sharing your experience and taking the time to write this review. We are very happy to hear that we were able to help you with the purchase of your new vehicles. We appreciate you and your business very much. Please let us know if we can help you with anything else. Best Wishes, Mike Lang - GM

March 26, 2019

Bought a new car and they made it painless Tyler and Shawn were so compassionate And understanding about my anxiety regarding such a large purchase. They held my hand and were very personable a More

by Toni Vincent
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Lang, Sean Porterfield, Tyler Easton
Mar 28, 2019 -

Confidence Ford of Norman responded

Toni, Thank you for sharing your experience and for this great review. Your feedback is very important to us. We are glad to hear that Tyler and Shawn were able to help you with the purchase of your new vehicle! We appreciate you and your business very much. Mike Lang, GM

March 21, 2019

Great working with this dealer Helped us get the right vehicle for our circumstances. Experience with Enrique, James, other sales management personnel, and Sean in the business offi More

by Bob Macfadzean
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Porterfield, Enrique Villagran, James Tippett, Terry Hermance
Mar 21, 2019 -

Confidence Ford of Norman responded

Thank you for taking the time to write this review. Your feedback is very important to us. We are glad to hear that Enrique, James and Sean were able to help you during your visit to our dealership! We hope you enjoy your new vehicle! Thank you again for this review and for your business. Best Wishes, Mike Lang - General Manager

March 04, 2019

Braden was great to work with. He should be cloned. He will be our guy on a 2nd car. The whole Reynolds staff were very pleasant to work with. More

by George
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Braden Heeney
Mar 06, 2019 -

Confidence Ford of Norman responded

George, thank you so much for taking the time to give Braden and our dealership this great review. We very much appreciate you and your business and we look forward to seeing you again in the future. Best Wishes, Mike Lang - GM

February 10, 2019

KVTExplorer19 My wife and I had previously bought a 2016 Explorer Sport from Jason Benson at the Reynolds Norman location. Our experience at that time was a good o More

by KVTExplorer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Benson, Steve Adams, Jonathan "JT" Thomas
Feb 12, 2019 -

Confidence Ford of Norman responded

Kathy, thank you so much for taking the time to give us this great review. Jason, Steve, Jonathan and the entire team here at Reynolds are always ready to deliver the best customer service possible. Please let us know if there is anything else that we can assist you with. Thank you again for your feedback and for your continued business, you are appreciated. Enjoy your new Explorer! Best Wishes, Mike Lang - GM

February 10, 2019

Out of state buy gone smoothly. Saw a car I was interested in online. Contacted dealership and got Craig Wolf as a salesman. Craig went above and beyond. Taking pictures and videos o More

by casehd
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Porterfield, Craig Wolf
Feb 12, 2019 -

Confidence Ford of Norman responded

Thank you for taking the time to write this review. Your feedback is very important to us. We are glad to hear that Craig was able to help you with the purchase of your new vehicle! Our goal is to make each and every experience smooth and hassle free, I am glad to hear that we were successful in these areas. We appreciate you and your business very much and we look forward to seeing you in the near future. Best Wishes, Mike Lang - GM

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