
Confidence Ford of Norman
Norman, OK
Filter Reviews by Keyword
By Type
Showing 1,038 reviews
Loyalty still alive and well at Reynolds Ford. I am a faithful customer at Reynolds Ford and they reward customer loyalty...I have just purchased our 6th new Ford and they make this usually long dr I am a faithful customer at Reynolds Ford and they reward customer loyalty...I have just purchased our 6th new Ford and they make this usually long drawn out dance of the deal quick and painless...We have always been treated fairly and came away feeling I made a good deal without expending feelings of anger or frustration in getting to the point of the final sale. They also provide excellent service after the sale. Thank you to our wonderful salesman Enrique for being at the top of your profession...will buy my next vehicle from Reynolds Ford of Norman More
I rate the experience a 20 on a scale of 1 to 10! My wife needed a different car but was physically unable to shop for it herself. Tyler listened to our needs, then spend three days finding exactly w My wife needed a different car but was physically unable to shop for it herself. Tyler listened to our needs, then spend three days finding exactly what she was right for her. The entire process, which I had dreaded at the beginning, was turned into the best car buying experience of my 50 year car-buying history. Everyone at Reynolds Ford is friendly, courteous, and most of all, professional. Thank you for making a pair of "Geezers" mobile again. More
Great Tyler listened to what my needs were and worked hard to get me the vehicle I needed. I am very impressed by this young man. Tyler listened to what my needs were and worked hard to get me the vehicle I needed. I am very impressed by this young man. More
Looking for a new car Martin was a wonderful sales person to work with. He knew every answer to all my questions. Martin was friendly, funny and NO PRESSURE! I was in sal Martin was a wonderful sales person to work with. He knew every answer to all my questions. Martin was friendly, funny and NO PRESSURE! I was in sales for years before retirement and he would have been top in the field. Very nice young gentleman. I decided on a Chrysler instead of a explorer because the car wasn’t as bumpy as the truck, but we will look him up when we need a new truck. We also own a F250 currently. Thank you again for a pleasurable experience. Susie Moss More
Tyler Easton was a great salesman The whole team took care of us very well. Everything went smooth and they were able to get us the vehicles we wanted. Even on delivery people came out The whole team took care of us very well. Everything went smooth and they were able to get us the vehicles we wanted. Even on delivery people came out congradulating us great experience. More
Bought a new car and they made it painless Tyler and Shawn were so compassionate And understanding about my anxiety regarding such a large purchase. They held my hand and were very personable a Tyler and Shawn were so compassionate And understanding about my anxiety regarding such a large purchase. They held my hand and were very personable and kind. They got me the best deal and answered all my questions. I highly recommend them! If I could give Tyler more than 5 stars.i would! More
Great working with this dealer Helped us get the right vehicle for our circumstances. Experience with Enrique, James, other sales management personnel, and Sean in the business offi Helped us get the right vehicle for our circumstances. Experience with Enrique, James, other sales management personnel, and Sean in the business office were friendly, efficient, and appreciated. More
Braden was great to work with. He should be cloned. He will be our guy on a 2nd car. The whole Reynolds staff were very pleasant to work with. was great to work with. He should be cloned. He will be our guy on a 2nd car. The whole Reynolds staff were very pleasant to work with. More
KVTExplorer19 My wife and I had previously bought a 2016 Explorer Sport from Jason Benson at the Reynolds Norman location. Our experience at that time was a good o My wife and I had previously bought a 2016 Explorer Sport from Jason Benson at the Reynolds Norman location. Our experience at that time was a good one, so when we were looking to upgrade, I contacted Jason to locate a new 2019 model with 7 person seating. This was no small feat as most of these are ordered by the dealerships with 6 person seating. Jason was able to locate one in far SW Texas, the team of Jason Benson, Steve Adams, Jonathan Thomas, made our wait and experience awesome, and the 2019 Explorer Sport is amazing. I was working towards getting this one by my wife's birthday on Jan 31st, but she was just as happy with it on 6 Feb 19. These gentlemen were very professional and helped us through this buying experience to final acceptance, and have provided assistance after the sale on numerous occasions. More
Out of state buy gone smoothly. Saw a car I was interested in online. Contacted dealership and got Craig Wolf as a salesman. Craig went above and beyond. Taking pictures and videos o Saw a car I was interested in online. Contacted dealership and got Craig Wolf as a salesman. Craig went above and beyond. Taking pictures and videos of the car, while answering all my questions. Ended up purchasing vehicle sight unseen, then went down to pick it up the following weekend. Was not disappointed in the car, the salesman or the transaction. Would deal with Craig and the dealership again. More