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Confidence Ford of Norman

Norman, OK

3.9
1,038 Reviews
Welcome to Reynolds Ford Inc! Located in Norman, OK, Reynolds Ford Inc is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Reynolds Ford Inc a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place. Call 888-902-5236 for your No-Obligation Internet Price Quote from our Internet Department.
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825 N Interstate Dr.

Norman, OK

73069

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Showing 1,038 reviews

November 03, 2017

Over all good experience Steve was great to deal with. Had selected him as salesman before I went in. Called and asked him to put eyes on the vehicles I was looking at before More

by wbowen13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Porterfield, Steve Adams
Nov 08, 2017 -

Confidence Ford of Norman responded

Reynolds Ford of Norman said on 11/03/2017 04:18 PM (Private Message) I am very sorry to hear you were disappointed with your visit to our dealership. Our pricing is structured around online being the lowest price available. If there were any negotiations its because we were already at our lowest sales point. If the mirror is loose, please feel free to bring the vehicle back up and we will check it out!. We want to make sure you are taken care of. We are very sorry that any damage was done while finishing the paper work but we are always willing to correct the issue. With used vehicles there will be blemishes, however nothing was covered up from the point of sale. Please let us know if you need anything else. Thank you Mike Lang – General Manager

October 26, 2017

Great experience Enrique very good salesman to work with. Also Dan (customer service and Joe(Finance) great. Very pleasant experience with no "high pressure" type tact More

by bobo22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Smith, Joe Galindo, Enrique Villagran
Oct 30, 2017 -

Confidence Ford of Norman responded

Thank you for taking the time to give us your feedback, you are very appreciated. Enrique, Dan, Joe and the team are always working hard to deliver above and beyond. We never want anyone to feel pressured when visiting so it's nice to hear we are fulfilling our goals. Thank you again for this review and for your business. Best Wishes - Mike Lang GM

October 24, 2017

Very professional. Good experience. I drove over 100 miles to conclude the "deal." From my initial phone call until I drove off the lot, my experience was very good. All went well and More

by Highway man
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Womack, Franco DelCastillo, Tyler Easton
Oct 25, 2017 -

Confidence Ford of Norman responded

We very much appreciate the drive you took out to our dealership. Thank you very much for this review and for your business. Give us a call if you have any questions or if you need anything. Best Wishes - Mike Lang GM

October 23, 2017

Great experience Great experience, people were wonderful to work with. Friendly sales personnel. No pressure to buy. Caring and friendly crew. Presented many options f More

by Robnkim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Franco DelCastillo, Steve Adams
Oct 23, 2017 -

Confidence Ford of Norman responded

Rob & Kim, thank you for this review and for your business. We are always happy to deliver a smooth, no pressure visit. We hope you enjoy your new vehicle for years to come. Best Wishes - Mike Lang GM

October 20, 2017

Excellent Experience Jeff Tullius was immediately on track to find the car I was seeking. My 2005 Ford Freestyle had served me well, but I needed a newer model similar to More

by JoAnna Alexander Donovan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Tullius, Franco DelCastillo
Oct 20, 2017 -

Confidence Ford of Norman responded

JoAnna, thank you for taking the time to give us this review. We believe Jeff and the team here at Reynolds are top-notch and we are always ready to help customers find the exact vehicle they need. Enjoy your new Escape. Best Wishes - Mike Lang GM

October 20, 2017

Great experience I went in with very specific features I wanted on a new truck, and of course a price. From the beginning the sales associate Enrique Villagran was ve More

by Truckbuyer11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Sandlin, Joe Galindo, Enrique Villagran
Oct 20, 2017 -

Confidence Ford of Norman responded

Thank you for sharing your experience and taking the time to write this review. Your feedback is very important to us. We are glad to hear that Enrique was able to help you find the perfect fit at the right price! We appreciate you and your business very much. Best Wishes - Mike Lang GM

October 19, 2017

Very good experience! From the time I arrived until the salesman (Ray) walked me to my car when I left he was most helpful. I couldn't have asked for any more help then I r More

by Ladyjeweller
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Porterfield, Jason Benson, Raymond Morgan
Oct 20, 2017 -

Confidence Ford of Norman responded

Thank you for taking the time to give us this great review. We are very happy to hear that Ray and the team were once again able to deliver only the best and that of course is what you deserve! Thank you also for your continued business you are very much appreciated. Best Wishes - Mike Lang GM

October 18, 2017

Good deal on used car I did have a few issues at first but the management at this dealership went above and beyond to satisfy me with the service of my used vehicle! More

by MercurySable
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John VanEaton
Nov 02, 2017 -

Confidence Ford of Norman responded

Thank you so much for taking the time to write a review and sharing your experience with us. We take your business very seriously and strive hard to deliver the level of service you expect and deserve. I'm glad we didn't let you down! We hope you enjoy your Buick and appreciate your business. Best Wishes - Mike Lang GM

October 15, 2017

Bought a new car The financial guy Franco was the most polite and patient man in this field that I have ever dealt with we have bought many new ford vehicles but this More

by Lynne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Cochran, Franco DelCastillo, John McCauley Jr
Oct 16, 2017 -

Confidence Ford of Norman responded

Lynne, We are glad to hear that Franco was able to help you during your visit to our dealership. We appreciate you and your business very much. Best Wishes - Mike Lang General Manager

October 14, 2017

Ray and Mike are great Great service and easy to work with. We have bought seven vehicles from his dealership and will definitely go back when we need our next one. More

by Mej1957
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Lang, Franco DelCastillo, Dan Smith, Raymond Morgan
Oct 16, 2017 -

Confidence Ford of Norman responded

Thank you for your continued business. You are very much appreciated! We enjoy delivering the best because you deserve only the best. Thank you again and big thanks for this review. Best Wishes - Mike Lang General Manager

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