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Confidence Ford of Norman

Norman, OK

4.0
1,041 Reviews
Welcome to Reynolds Ford Inc! Located in Norman, OK, Reynolds Ford Inc is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Reynolds Ford Inc a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place. Call 888-902-5236 for your No-Obligation Internet Price Quote from our Internet Department.
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825 N Interstate Dr.

Norman, OK

73069

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Showing 1,041 reviews

July 04, 2017

Professionalism is awesome Manny Lopez is a salesman of salesmen. Very professional, and very honest. If he told you that a chicken dipped snuff, you can look under the wing and More

by charles t Gregg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manny Lopez
Jul 06, 2017 -

Confidence Ford of Norman responded

Charles, thank you for taking the time to give us this fun review. Manny and the team all appreciate your business and we look forward to seeing you again. Best wishes - Mike Lang General Manager

July 02, 2017

Best car buying experience ever! Tyler E was very helpful. He was able to answer all our questions and we never felt pressured. In the past salesmen have either laid on a long story t More

by H@wkins2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan , Franco DelCastillo, Tyler Easton
Jul 03, 2017 -

Confidence Ford of Norman responded

Our goal is to go above and beyond what you would experience at other dealerships, and I know Tyler and the team enjoy providing the best service possible. Thank you very much for this great review and for you business. Best Wishes - Mike Lang General Manager

July 01, 2017

Easy buying experience, very little pressure or hassle. John was great. It was an easy transaction and no real pressure from him. He did everything a salesman should and made my visit pleasant. Finance depa More

by Mm5252
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Franco DelCastillo, John Williamson
Jul 03, 2017 -

Confidence Ford of Norman responded

Thank you for taking the time to give us this review. John, Franco and the team are always happy to help and deliver the service you both expect and deserve. Thank you also for your business. Please let us know if you need anything else. Best Wishes - Mike Lang General Manager

July 01, 2017

Outstanding customer service! Highly recommended! I have purchased many vehicles and have never had a more pleasant experience. Very helpful, answering all questions, no pushy sales tactics, no lying More

by kstandridge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Franco DelCastillo, Dan Smith, John Williamson
Jul 03, 2017 -

Confidence Ford of Norman responded

Thank you for taking the time to give us this review and more importantly thank you for your continued business. John and the team are always happy to help along with delivering honest, smooth and relaxed customer service. Thank you again and best wishes. Mike Lang General Manager

June 30, 2017

Great purchase experience I purchased a pre-owned Chrysler 200 convertible from Reynolds Ford, 6/20. Living 250 miles away, had great communication with sale professional, Joh More

by getak
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John VanEaton, Franco DelCastillo, John Williamson
Jul 03, 2017 -

Confidence Ford of Norman responded

We understand some may be detoured from doing business with a dealership that is far away from home, but hopefully in this situation we proved to be worth every minute. Here at Reynolds we work hard to go above and beyond what others expect and we enjoy delivering service you deserve, the best. Thank you for taking the time to give us this review and thank you for your business. Best Wishes - Mike Lang General Manager

June 30, 2017

Great experience We had a great experience. John Williamson was very knowledgeable, honest and made sure everything was done in a quick manner. We didn't have to wait More

by Sooners
Recommend Dealer
Yes
Employees Worked With
Sean Porterfield, Jason Benson, Dan Smith, John Williamson
Jul 03, 2017 -

Confidence Ford of Norman responded

John and the team all know how important our customer’s time is and this is why we work hard to make each visit smooth and hassle free. Thank you for noticing, thank you for this review and thank you for your business. Best Wishes - Mike Lang General Manager

June 29, 2017

Best dealership I've done business with The people are friendly and helpful. This was by far the cleanest dealership I've ever been to. The entire staff from custodial support to management More

by L&kharris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Custodians , Franco DelCastillo, Steve Adams
Jun 30, 2017 -

Confidence Ford of Norman responded

Thank you for taking the time to give us this great review. It's our pleasure to go above and beyond, to deliver the service you both expect and deserve. Thank you again and thank you for your business. Best Wishes - Mike Lang General Manager

June 22, 2017

Terrible experience the first time around ...now I'm getting a letter from Scott Womack congratulating me on having my truck 3 years and asking for referrals. Why no letter on year 1 or 2. L More

by tom123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Scott Womack, Franco DelCastillo
Jul 13, 2017 -

Confidence Ford of Norman responded

Thank you for your comments pertaining to your recent experience with our dealership. As I mentioned in our recent conversations on this topic, I have personally looked into the situation and can assure you that I have reviewed your comments with our entire finance staff so they are aware of the proper conduct and professionalism that we expect and demand from all our employees. We value you and your business. Thank you for bringing this to our attention. Respectfully Mike Lang General Manager (405) 321-2411

June 19, 2017

Great service! We came into Reynolds Ford of Norman to test drive a vehicle. We ended up having a great experience with every staff member we came in contact with. I More

by millermomjenn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Smith, Joe Galindo, Enrique Villagran
Jun 20, 2017 -

Confidence Ford of Norman responded

Thank you for taking the time to check out our great selection of vehicles here at Reynolds Ford of Norman. We appreciate you and we enjoy giving the service you expect and deserve. Please let us know if you have any questions of if you need anything. Best Wishes - Mike Lang General Manager

June 16, 2017

Excellent Service On the 10th of June, 2017 my husband, 5 boys and I went to Reynolds Ford of Norman to purchase a vehicle. Steve Adams, welcome us to the dealership a More

by Whitehead Family/Veteran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Franco DelCastillo, Steve Adams
Jun 20, 2017 -

Confidence Ford of Norman responded

Dear Whitehead family, we very much appreciate the time you took to give us this review. Steve, Franco and the team also appreciate your repeated business. We hope you enjoy your new Expedition along with your new F-150. Please let us know if you have any questions or if you need anything else. Best Wishes - Mike Lang General Manager

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