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Confidence Ford of Norman

Norman, OK

3.9
1,038 Reviews

825 N Interstate Dr.

Norman, OK

73069

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Showing 1,038 reviews

November 15, 2016

very nice and friendly Very helpful , very nice, goes out of the way to make sure all your needs are met.. Al Guerrero was very good at answering all my question and showi More

by buick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Guerrero
Nov 18, 2016 -

Confidence Ford of Norman responded

Thank you for your business and for this review. We are happy to hear that Al was able to help you during your visit to our dealership. Let us know if you have any other questions or if you need anything else. Best Wishes Mike Lang- GM

November 08, 2016

this is by far the best dealer I've dealt with! Friendly staff, not pushy salesman trying to sell me something I don't want and a fair asking price on a good car. Second time I've bought here. More

by bespurcell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Franco DelCastillo, Joshua Tullius
Nov 11, 2016 -

Confidence Ford of Norman responded

We are always glad to help. Thank you for your continued business and thank you for taking the time to give us this review. Best Wishes Mike Lang - GM

November 01, 2016

Easy and stress free Manny was easy to deal with and very accommodating with our needs. They allowed us to take the car home for the weekend so that we felt comfortable wi More

by SHunteman
Recommend Dealer
Yes
Employees Worked With
Manny Lopez
Nov 04, 2016 -

Confidence Ford of Norman responded

We are happy to hear that Manny was able to help you find the car you were looking for at the price you wanted. We very much appreciate you, your business and this review. Best Wishes - Mike Lang GM

October 31, 2016

Great job Very good service and support for the first time I have been in Reynolds dealer ship very nice people very helpful in finding the right car I would re More

by CLARENCE HUNT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Franco DelCastillo, Manny Lopez
Nov 03, 2016 -

Confidence Ford of Norman responded

Mr. Hunt, thanks for the kind words. I'm glad you were pleased with the level of service that Manny and Franco provided. We strive hard to deliver the level of service that you both expect and deserve. We look forward to serving you in the future. Best Wishes - Mike Lang GM (405) 321-2411

October 21, 2016

Used Nissan Armada purchase Manny was very professional and helped with our purchase by sending me a video via email of the vehicle. I have never purchased a used vehicle from a More

by sgrayarmada
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Porterfield, Manny Lopez
Oct 24, 2016 -

Confidence Ford of Norman responded

Thank you for taking the two hours drive. I am very glad we didn't let you down and that you were pleased with Manny, Sean and the team. Thank you so much for your business along with taking the time to fill out this review. Let us know if you need anything else or if you have any questions. Best Wishes -Mike Lang GM

October 21, 2016

I do not feel they wanted me as a repeat customer I do not feel as though they gave me a fair amount for my trade in, in my opinion. They seem to prefer to handle rather than just give a better deal s More

by Tulsaboy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Franco DelCastillo, Manny Lopez
Nov 03, 2016 -

Confidence Ford of Norman responded

Thank you for your comments on your recent experience. We’re sorry to hear that you feel that you didn’t receive a fair amount for your trade-in. We base our offers on the current used vehicle market. The price offer we made in the transaction was totally negotiable and accepted by you. We value you as a customer and hope to service you in the future. Respectfully - Mike Lang General Manager (405) 321-2411

October 19, 2016

Used Ford FX4 purchase Excelant salesman and was never pressured into buying. Answered all my questions on features of trucks we looked at. Virtuous and knowledgable of the More

by Howard1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Clemens
Oct 24, 2016 -

Confidence Ford of Norman responded

We appreciate your business very much and we are glad to hear that we were able to answer all questions without making you feel pressure of any kind to purchase. We appreciate you and the time you took to give us this review. Best Wishes - Mike Lang GM

October 19, 2016

Inability to perform a 126 point check that included tires 126 point inspection and a pre delivery both failed to notice a cut/gouge in SIDEWALL of tire ... Accepted zero responsibility .. Cost me $500.00 to More

by Tk1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Randy Priest, Sean Porterfield, Ray Skinner
Nov 03, 2016 -

Confidence Ford of Norman responded

Laura, We have reviewed the photos of the vehicle as it sat on our lot. Their was not a puncture in the sidewall of any of the tires on the vehicle. I cannot attach a picture here, but I have asked Ray to forward you a copy of the photo. Mike Lang

October 17, 2016

Car Purchase Every step of this process was easy. The dealer gave me access to available vehicles for me to review before arriving, brought a vehicle from another More

by blubaugj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Tullius
Oct 24, 2016 -

Confidence Ford of Norman responded

Our goal is to make each step smooth and hassle free. We are glad to help! Thank you for this review and thank you for your business. Best Wishes - Mike Lang GM

October 11, 2016

It was fast and easy, I loved it! It was a great experience with great customer service, they answered all of my questions and gave me the best deal possible. They it was fast and plus More

by Mauri44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Franco DelCastillo, Al Guerrero, Joe Galindo
Oct 17, 2016 -

Confidence Ford of Norman responded

We are happy to hear that your visit was a great one! Please let us know if you need anything else. Best Wishes - Mike Lang GM

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