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Confidence Ford of Norman

Norman, OK

4.0
1,041 Reviews
Welcome to Reynolds Ford Inc! Located in Norman, OK, Reynolds Ford Inc is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Reynolds Ford Inc a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place. Call 888-902-5236 for your No-Obligation Internet Price Quote from our Internet Department.
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825 N Interstate Dr.

Norman, OK

73069

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Showing 1,041 reviews

November 27, 2016

Great service After sitting what seemed like all day in a different dealership. We went to Reynolds Ford met Tyler Evans drove truck and had deal done in hour max More

by Boomer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Franco DelCastillo, Tyler Evans
Nov 30, 2016 -

Confidence Ford of Norman responded

We certainly work hard to get our customers in and out because we know time is important. We are very happy Tyler was able to help you find the truck you were looking for and in excellent timing. Thank you for your business and for your review. Best Wishes Mike Lang -GM

November 18, 2016

Tyler Evans is a great person to work with Tyler Evans has been amazing to work with. He was never overly pushy and never pressured me into the sale, which resulted in genuine and personable c More

by aberka
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Evans
Nov 18, 2016 -

Confidence Ford of Norman responded

Thank you for taking the time to give us this review. We're sorry to hear about your past experience but we are glad we could make things right and show you that we can deliver the great service you expect and deserve. Thank you for giving us a chance, to prove ourselves and thank you for your business. Best Wishes - Mike Lang GM

November 15, 2016

Very easy to deal with and complete your automotive needs! From the initial visit until actual purchase it was always what I needed and not what they wanted to sell. A no pressure situation John Williamson was More

by NiceRide03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Franco DelCastillo, John Williamson
Nov 18, 2016 -

Confidence Ford of Norman responded

We strive hard to deliver the perfect vehicle, smooth experience and great atmosphere our customers both expect and deserve. We are very happy to hear we fulfilled all of these goals. Thank you for your business and this great review. Best wishes Mike Lang - Gm

November 15, 2016

very nice and friendly Very helpful , very nice, goes out of the way to make sure all your needs are met.. Al Guerrero was very good at answering all my question and showi More

by buick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Guerrero
Nov 18, 2016 -

Confidence Ford of Norman responded

Thank you for your business and for this review. We are happy to hear that Al was able to help you during your visit to our dealership. Let us know if you have any other questions or if you need anything else. Best Wishes Mike Lang- GM

November 09, 2016

this is by far the best dealer I've dealt with! Friendly staff, not pushy salesman trying to sell me something I don't want and a fair asking price on a good car. Second time I've bought here. More

by bespurcell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Franco DelCastillo, Joshua Tullius
Nov 11, 2016 -

Confidence Ford of Norman responded

We are always glad to help. Thank you for your continued business and thank you for taking the time to give us this review. Best Wishes Mike Lang - GM

November 01, 2016

Easy and stress free Manny was easy to deal with and very accommodating with our needs. They allowed us to take the car home for the weekend so that we felt comfortable wi More

by SHunteman
Recommend Dealer
Yes
Employees Worked With
Manny Lopez
Nov 04, 2016 -

Confidence Ford of Norman responded

We are happy to hear that Manny was able to help you find the car you were looking for at the price you wanted. We very much appreciate you, your business and this review. Best Wishes - Mike Lang GM

October 31, 2016

Great job Very good service and support for the first time I have been in Reynolds dealer ship very nice people very helpful in finding the right car I would re More

by CLARENCE HUNT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Franco DelCastillo, Manny Lopez
Nov 03, 2016 -

Confidence Ford of Norman responded

Mr. Hunt, thanks for the kind words. I'm glad you were pleased with the level of service that Manny and Franco provided. We strive hard to deliver the level of service that you both expect and deserve. We look forward to serving you in the future. Best Wishes - Mike Lang GM (405) 321-2411

October 21, 2016

Used Nissan Armada purchase Manny was very professional and helped with our purchase by sending me a video via email of the vehicle. I have never purchased a used vehicle from a More

by sgrayarmada
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Porterfield, Manny Lopez
Oct 24, 2016 -

Confidence Ford of Norman responded

Thank you for taking the two hours drive. I am very glad we didn't let you down and that you were pleased with Manny, Sean and the team. Thank you so much for your business along with taking the time to fill out this review. Let us know if you need anything else or if you have any questions. Best Wishes -Mike Lang GM

October 21, 2016

I do not feel they wanted me as a repeat customer I do not feel as though they gave me a fair amount for my trade in, in my opinion. They seem to prefer to handle rather than just give a better deal s More

by Tulsaboy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Franco DelCastillo, Manny Lopez
Nov 03, 2016 -

Confidence Ford of Norman responded

Thank you for your comments on your recent experience. We’re sorry to hear that you feel that you didn’t receive a fair amount for your trade-in. We base our offers on the current used vehicle market. The price offer we made in the transaction was totally negotiable and accepted by you. We value you as a customer and hope to service you in the future. Respectfully - Mike Lang General Manager (405) 321-2411

October 19, 2016

Used Ford FX4 purchase Excelant salesman and was never pressured into buying. Answered all my questions on features of trucks we looked at. Virtuous and knowledgable of the More

by Howard1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Clemens
Oct 24, 2016 -

Confidence Ford of Norman responded

We appreciate your business very much and we are glad to hear that we were able to answer all questions without making you feel pressure of any kind to purchase. We appreciate you and the time you took to give us this review. Best Wishes - Mike Lang GM

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